Sudan Customs Modernizes HR with WCO Assistance

Sudan Customs Modernizes HR with WCO Assistance

The World Customs Organization (WCO) supports Sudan Customs in its HR management modernization transformation. Through workshops and expert assistance, the WCO helps Sudan Customs build a competency-based HR management system, including tools like a position directory, competency framework, job descriptions, and a competency dictionary. This initiative aims to improve customs service efficiency, enhance law enforcement capabilities, improve the customs image, and ultimately promote Sudan's economic development.

01/30/2026 Customs Knowledge
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Tanzania Boosts Trade with Upgraded Customs System

Tanzania Boosts Trade with Upgraded Customs System

With support from WCO/JICA, Tanzania is actively developing a customs risk management framework to enhance customs efficiency, combat smuggling and tax evasion, and promote trade facilitation. Through risk identification, assessment, control, and monitoring, this framework will help Tanzanian customs address challenges and contribute to national economic development. International cooperation and continuous improvement are key. The risk management concept is also applicable to other areas.

01/30/2026 Customs Knowledge
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Colombia Overhauls Customs with WCO Backing

Colombia Overhauls Customs with WCO Backing

The WCO assisted Colombia's DIAN in enhancing its strategic planning and project management capabilities. This collaboration resulted in a draft implementation plan for a management system, supporting the modernization and transformation of the Customs administration. The initiative aims to improve efficiency and effectiveness through better strategic alignment and project execution. The focus was on building internal capacity and developing a sustainable framework for future development.

02/02/2026 Customs Knowledge
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Gambia Tax Authority Adopts Dashboards to Improve Revenue Collection

Gambia Tax Authority Adopts Dashboards to Improve Revenue Collection

With funding from Sweden and support from the World Customs Organization, the Gambia Revenue Authority is actively developing a strategic dashboard. This initiative aims to enhance performance in key areas such as tax collection, trade facilitation, compliance management, reform modernization, and human resource management through data-driven decision-making. The ultimate goal is to comprehensively upgrade and ensure the sustainable development of tax administration in Gambia.

02/03/2026 Customs Knowledge
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Bolivia Customs Boosts Staff Resilience Via WCOSECO Program

Bolivia Customs Boosts Staff Resilience Via WCOSECO Program

The WCO-SECO GTFP project assisted Bolivian Customs in enhancing stress management skills and team cohesion among its officers. This support helped them navigate the challenges posed by the COVID-19 pandemic. The project recommended establishing a permanent mechanism for stress management and resilience building within the customs administration to ensure continued well-being and effectiveness of customs officers in the face of ongoing and future pressures.

02/03/2026 Customs Knowledge
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WCO Highlights Customs Key Role in Pandemic Preparedness

WCO Highlights Customs Key Role in Pandemic Preparedness

The WCO's COVID-19 project aims to enhance customs' capacity to respond to emergencies and ensure supply chain security. Key aspects include international cooperation and technological innovation. The project focuses on strengthening customs' preparedness, facilitating the flow of essential goods, and mitigating disruptions to global trade. By fostering collaboration and leveraging innovative technologies, the WCO seeks to build more resilient and secure supply chains in the face of future crises. This initiative underscores the importance of customs in safeguarding global trade and protecting public health during times of uncertainty.

12/30/2025 Customs Knowledge
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Express Delivery Firms Boost Service Quality with ISO Certification

Express Delivery Firms Boost Service Quality with ISO Certification

The international express industry is transitioning from a traditional experience-driven approach to a standardized process based on ISO certification and service quality ratings, enhancing service quality and management efficiency. ISO certification not only optimizes express processes but also provides companies with an effective risk management framework. In response to changing customer values, the service rating mechanism is continuously evolving, increasing trust and competitiveness in the express industry.

08/07/2025 Logistics Industry Insights
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