Niger Customs Upgrades HR Systems to Boost Border Efficiency

Niger Customs Upgrades HR Systems to Boost Border Efficiency

With the support of the WCO-WACAM project, Niger Customs launched a human resource management modernization project. This initiative aims to raise awareness and garner broad support for HR modernization both within and outside the customs administration through change management and communication activities. By diagnosing challenges, building a competency framework, and conducting pilot programs, Niger Customs is committed to building an efficient, professional, and dynamic workforce. This workforce will contribute to the country's economic development and ensure its security.

01/07/2026 Customs Knowledge
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North Macedonia Boosts Customs with WCO Tariff Training

North Macedonia Boosts Customs with WCO Tariff Training

The World Customs Organization (WCO) conducted a national workshop on tariff classification in the Republic of North Macedonia. The workshop aimed to enhance the country's customs capacity in classifying goods such as dairy products, food supplements, and high-tech equipment. Sponsored by the German Customs Cooperation Fund, WCO experts provided theoretical and practical guidance, introducing relevant WCO tools and resources. This initiative supports the modernization of customs administration in North Macedonia, ensuring accurate tariff classification and efficient trade facilitation.

01/07/2026 Customs Knowledge
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WCO Program Boosts Botswana Tax Authoritys Modernization Efforts

WCO Program Boosts Botswana Tax Authoritys Modernization Efforts

The WCO conducted a leadership workshop in Botswana to enhance the management capabilities of the Botswana Unified Revenue Service (BURS), promote tax modernization, and contribute to economic development. The workshop focused on strengthening leadership skills within the BURS to effectively implement modern tax administration practices. This initiative aims to improve revenue collection and ultimately support Botswana's economic growth. Funding for the workshop was provided by Finland, highlighting international cooperation in supporting tax reform and capacity building in developing countries.

01/07/2026 Customs Knowledge
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Burkina Faso Customs Boosts Skills with WCO Training

Burkina Faso Customs Boosts Skills with WCO Training

With the support of WCO projects, Burkina Faso Customs is enhancing the project management capabilities of its senior management. This initiative aims to advance customs reform and modernization, ultimately enabling the achievement of strategic goals. The capacity building efforts are crucial for effective implementation of reform initiatives and ensuring sustainable improvements within the customs administration. This focused development of project management skills is expected to contribute significantly to the overall efficiency and effectiveness of Burkina Faso Customs.

01/07/2026 Customs Knowledge
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WTO Extends Trade Program to Aid Developing Nations Customs

WTO Extends Trade Program to Aid Developing Nations Customs

The Global Trade Facilitation Programme (GTFP), a collaboration between the Swiss State Secretariat for Economic Affairs (SECO) and the World Customs Organization (WCO), has been extended until December 2023 due to its significant achievements. The program aims to promote economic growth in developing countries by simplifying trade procedures and improving customs administration through capacity building. This extension will consolidate gains, address challenges posed by the pandemic, and enhance sustainability, ultimately providing long-term development opportunities for beneficiary countries.

01/19/2026 Customs Knowledge
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Sri Lankan Woman Breaks Barriers in Maledominated Customs Sector

Sri Lankan Woman Breaks Barriers in Maledominated Customs Sector

A Sri Lankan female Deputy Director of Customs shares her story of overcoming challenges and achieving career advancement in a male-dominated field. She encourages women to confidently challenge norms and promotes gender equality within the customs service. Her journey highlights the importance of perseverance and breaking down barriers for women in leadership roles, inspiring others to pursue their professional goals and contribute to a more equitable and inclusive workplace within the customs administration and beyond.

01/22/2026 Customs Knowledge
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Botswana Boosts Customs Audits with WCO Assistance

Botswana Boosts Customs Audits with WCO Assistance

The World Customs Organization (WCO) conducted a Post Clearance Audit (PCA) workshop for the Botswana Unified Revenue Service (BURS) to enhance its revenue administration capabilities. This activity, part of the Swedish government-funded Sida-WCO TFCM Programme, covered topics like risk management and customs valuation. The workshop aims to assist Botswana in increasing tax revenue, combating smuggling, and promoting trade facilitation and sustainable development. It focuses on strengthening BURS's ability to effectively conduct PCA and improve overall customs control.

01/20/2026 Customs Knowledge
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New Executive Program Aims to Empower Customs Leaders in Global Trade

New Executive Program Aims to Empower Customs Leaders in Global Trade

The Executive Program in Commerce and Business Administration (EPCBA) aims to enhance the strategic thinking and practical skills of customs managers from developing countries. The program covers key topics such as international trade theory, business management knowledge, WCO international standards, and the WTO TFA, helping participants address customs challenges and promote global trade facilitation. It provides a comprehensive understanding of modern customs practices and equips participants with the tools necessary to improve efficiency and effectiveness in their respective roles.

01/20/2026 Customs Knowledge
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Report Highlights Global Customs Efficiency Best Practices

Report Highlights Global Customs Efficiency Best Practices

The World Customs Organization and the International Monetary Fund jointly released the first phase report of the International Survey on Customs Administration (ISOCA), compiling data from 51 customs administrations to analyze performance, practices, and structures. The report provides benchmarks, facilitates experience sharing, promotes data-driven decision-making, and supports customs capacity building, offering significant value for global customs management. It serves as a valuable resource for understanding current trends and identifying areas for improvement in customs operations worldwide.

01/26/2026 Customs Knowledge
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Mali Customs Adopts Competencybased HR Modernization

Mali Customs Adopts Competencybased HR Modernization

Mali Customs, with the support of the World Customs Organization, is committed to modernizing its HRM through GRH reform. This involves diagnosing the existing system and building a competency-based HRM system, including developing job descriptions, competency models, and position descriptions, alongside capacity building initiatives. Despite facing challenges, Mali Customs is actively pushing forward with these reforms to enhance overall effectiveness and better serve national economic development. The reform aims to improve efficiency and effectiveness in customs administration.

01/26/2026 Customs Knowledge
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