Barbados Customs Adopts Wcobacked HR Modernization

Barbados Customs Adopts Wcobacked HR Modernization

A WCO virtual workshop assisted Barbados Customs in building a competency-based HRM system to enhance efficiency, increase revenue collection, and improve relationships. The collaboration aims to modernize HRM practices within the organization. This initiative is expected to significantly improve the performance of Barbados Customs by aligning employee skills and knowledge with organizational goals and strategic objectives. The competency model will serve as a foundation for recruitment, training, performance management, and career development, ultimately contributing to a more effective and motivated workforce.

01/26/2026 Customs Knowledge
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Botswana Modernizes Tax System with Datadriven Talent Upgrade

Botswana Modernizes Tax System with Datadriven Talent Upgrade

With the assistance of the World Customs Organization, the Botswana Unified Revenue Service (BURS) is implementing a competency-based human resource management system. This initiative aims to enhance tax collection efficiency and improve international competitiveness. The focus on capacity building and talent development is crucial for modernizing the tax administration and ensuring its long-term effectiveness in a globalized economy. This strategic approach is designed to equip the BURS with the skilled workforce necessary to meet the evolving challenges of tax administration.

01/26/2026 Customs Knowledge
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Amazon Sellers Adapt to Noreturn Partial Refund Policy

Amazon Sellers Adapt to Noreturn Partial Refund Policy

Amazon's pilot program in Europe offering 'returnless refunds' aims to improve buyer experience, but poses challenges for sellers. These include increased competition, risks of policy abuse, and unclear cost allocation. Sellers can mitigate risks by optimizing quality control, improving evidence collection, and closely monitoring policy developments. The article advocates for Amazon to refine the policy for a win-win outcome for both buyers and sellers. The program, while convenient for buyers, puts pressure on seller profits and necessitates proactive adaptation strategies.

01/27/2026 Logistics Industry Insights
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Global Shipping Firms Face Rising Liability for Damaged Goods

Global Shipping Firms Face Rising Liability for Damaged Goods

Determining liability for damaged goods in international express shipping is central to the claims process, based on transport agreements, international conventions, and national regulations. Factors like carrier negligence, sender's improper packaging, or force majeure influence liability assignment. The claims process involves on-site evidence collection, initial communication, application submission, review and follow-up, and compensation receipt. Understanding the rules and actively gathering evidence are crucial for protecting your rights. Proper documentation and timely reporting are essential for a successful claim.

01/30/2026 Logistics Encyclopedia
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Sierra Leone Boosts Customs Audits with WCO Assistance

Sierra Leone Boosts Customs Audits with WCO Assistance

The World Customs Organization (WCO) supported Sierra Leone in enhancing its Post Clearance Audit (PCA) capabilities through a workshop, technical assistance, and an action plan. This aims to effectively implement the World Trade Organization (WTO)'s Trade Facilitation Agreement (TFA). The initiative focuses on strengthening the Sierra Leone National Revenue Authority (NRA)'s customs risk management, improving control effectiveness, and promoting trade facilitation. Ultimately, this contributes to the country's sustainable economic development by optimizing revenue collection and streamlining trade processes.

01/30/2026 Customs Knowledge
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Global Shipping Delays Prompt Rescheduling Tips for Deliveries

Global Shipping Delays Prompt Rescheduling Tips for Deliveries

Don't worry about failed international express deliveries! This article details strategies when the recipient is not home. It covers standard procedures by courier companies (delivery notifications, online alerts, automatic second attempts) and proactive methods for arranging a second delivery (online booking, phone booking, authorized collection). Key points to avoid delivery failures and how to handle multiple failed attempts are also provided, helping you easily resolve international express delivery problems. This guide aims to ensure successful delivery and avoid unnecessary delays or complications.

02/03/2026 Logistics Encyclopedia
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Guide to Costeffective Sea Freight Imports in Europe

Guide to Costeffective Sea Freight Imports in Europe

The "Comprehensive Collection of European Sea Freight Import Quote Tables" gathers a vast amount of European sea freight quotes, helping importers save time and effort, compare prices transparently, and optimize costs. It covers a wide range of routes and commodity types, and regularly updates quotes to help importers make informed decisions, gain the upper hand in negotiations, and achieve cost reduction and efficiency in their import business. This resource empowers businesses to streamline their European import processes and improve their bottom line.

02/02/2026 Logistics
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Gambia Revenue Authority Launches Strategic Management Dashboard

Gambia Revenue Authority Launches Strategic Management Dashboard

With support from the World Customs Organization, the Gambia Revenue Authority has developed a strategic dashboard. This dashboard aims to improve management effectiveness in areas such as tax collection and trade facilitation through the monitoring and analysis of key performance indicators (KPIs). It will provide management with a comprehensive overview of performance, enabling them to make more informed decisions, seize opportunities, and address challenges, ultimately contributing to Gambia's economic development. The dashboard is expected to enhance transparency and accountability within the revenue authority.

02/03/2026 Customs Knowledge
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Gambias Customs Reform Gains WCO Backing for West African Talent Hub

Gambias Customs Reform Gains WCO Backing for West African Talent Hub

The WCO is supporting the Gambia Revenue Authority (GRA) in upgrading its human resources management. This initiative pioneers competency-based HRM in West and Central Africa, aiming to establish a regional hub for talent. The project focuses on developing skills and capabilities within the GRA, ultimately enhancing its operational efficiency and effectiveness. By implementing modern HR practices, the GRA aims to attract, retain, and develop a highly skilled workforce, contributing to improved revenue collection and overall economic development in the region.

02/03/2026 Customs Knowledge
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Madagascar Tax Authority Enhances Revenue Via HR Modernization

Madagascar Tax Authority Enhances Revenue Via HR Modernization

The Madagascar Revenue Authority (MRA) is modernizing its human resource management system with the support of the World Customs Organization (WCO). By building a competency-based HR management system and empowering the HR department to become a strategic partner, the MRA aims to improve tax collection efficiency, optimize taxpayer services, and ultimately promote sustainable national economic development. The WCO's continued support will provide strong momentum for the MRA's modernization process. The focus is on developing talent and building capacity within the organization.

02/03/2026 Customs Knowledge
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