Senegal Customs Modernizes HR with WCO Backing Targets Regional Benchmark

Senegal Customs Modernizes HR with WCO Backing Targets Regional Benchmark

With WCO support through the WACAM project, Senegalese Customs is advancing human resource modernization. They've completed personnel planning tools and secured high-level support. The goal is to validate and implement a competency-based approach by December 15, 2015. This initiative aims to enhance customs efficiency, employee satisfaction, and international competitiveness. It is expected to serve as a model for West Africa, demonstrating the positive impact of strategic human resource management within customs administrations.

02/03/2026 Customs Knowledge
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WCO Enhances Customs Training Across West and Central Africa

WCO Enhances Customs Training Across West and Central Africa

The WCO-WACAM project aims to establish a regional pool of human resources experts for Customs administrations in West and Central Africa. Through capacity building, tool development, and follow-up support, the project enhances HR management within Customs departments, ultimately improving their efficiency and competitiveness. It emphasizes a competency-based HRM approach and develops tools such as job catalogs, competency frameworks, and job descriptions. These resources lay the foundation for Customs modernization and contribute to more effective and professional Customs operations in the region.

02/03/2026 Customs Knowledge
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Gambias Customs Reform Gains WCO Backing for West African Talent Hub

Gambias Customs Reform Gains WCO Backing for West African Talent Hub

The WCO is supporting the Gambia Revenue Authority (GRA) in upgrading its human resources management. This initiative pioneers competency-based HRM in West and Central Africa, aiming to establish a regional hub for talent. The project focuses on developing skills and capabilities within the GRA, ultimately enhancing its operational efficiency and effectiveness. By implementing modern HR practices, the GRA aims to attract, retain, and develop a highly skilled workforce, contributing to improved revenue collection and overall economic development in the region.

02/03/2026 Customs Knowledge
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Uganda Revenue Authority Adopts Datadriven Performance System

Uganda Revenue Authority Adopts Datadriven Performance System

The Uganda Revenue Authority (URA) sought WCO technical assistance to enhance its performance management system. The WCO assessed URA's current state and recommended improving performance indicator systems, enhancing data analysis capabilities, optimizing the application of performance evaluation results, and deepening the application of ASYCUDA/ASYPM systems. The report emphasizes that high-level support, full participation, and continuous improvement are key to success. The goal is to help URA improve operational efficiency and service levels. This includes refining KPIs and leveraging data for informed decision-making.

02/03/2026 Customs Knowledge
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Cameroon Customs Strengthens Leadership for Strategic Reform

Cameroon Customs Strengthens Leadership for Strategic Reform

In 2015, the World Customs Organization (WCO) assisted Cameroon Customs in enhancing its leadership capabilities, regaining control of outsourced functions, and promoting reforms. This support culminated in the "Mbankomo II Declaration," which aims to further support the development of Cameroon Customs. The initiative focused on strengthening internal management and fostering a more effective and autonomous customs administration.

02/03/2026 Customs Knowledge
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Bolivia Customs Boosts Staff Resilience Via WCOSECO Program

Bolivia Customs Boosts Staff Resilience Via WCOSECO Program

The WCO-SECO GTFP project assisted Bolivian Customs in enhancing stress management skills and team cohesion among its officers. This support helped them navigate the challenges posed by the COVID-19 pandemic. The project recommended establishing a permanent mechanism for stress management and resilience building within the customs administration to ensure continued well-being and effectiveness of customs officers in the face of ongoing and future pressures.

02/03/2026 Customs Knowledge
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African Customs Labs Enhance Skills Via Asiapacific Training

African Customs Labs Enhance Skills Via Asiapacific Training

In April 2023, the World Customs Organization organized a study visit to Japan for heads of African Customs Laboratories to learn best practices from Asia-Pacific regional customs laboratories. The visit included examining laboratory operation models, technologies, infrastructure, and a tour of the Japan Customs Laboratory. African representatives expressed their commitment to enhancing their national laboratory capabilities and looked forward to future international exchanges and cooperation. The visit highlighted the importance of regional collaboration in strengthening customs laboratory expertise.

02/03/2026 Customs Knowledge
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Madagascar Tax Authority Enhances Revenue Via HR Modernization

Madagascar Tax Authority Enhances Revenue Via HR Modernization

The Madagascar Revenue Authority (MRA) is modernizing its human resource management system with the support of the World Customs Organization (WCO). By building a competency-based HR management system and empowering the HR department to become a strategic partner, the MRA aims to improve tax collection efficiency, optimize taxpayer services, and ultimately promote sustainable national economic development. The WCO's continued support will provide strong momentum for the MRA's modernization process. The focus is on developing talent and building capacity within the organization.

02/03/2026 Customs Knowledge
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EMC Testing Critical for Product Launch Compliance

EMC Testing Critical for Product Launch Compliance

This article delves into the importance of EMC controller testing, emphasizing that it not only concerns product compliance but also impacts product performance, user experience, and market competitiveness. The article details the core objectives of EMC testing, its compliance advantages, and standardized processes. The aim is to help companies better understand the value of EMC testing, thereby reducing regulatory risks and ensuring smooth product launches. Understanding EMC testing is crucial for minimizing potential issues and maximizing product success in the market.

02/03/2026 Customs Knowledge
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China Strengthens Imported Grain Safety Inspections

China Strengthens Imported Grain Safety Inspections

To ensure the safety of imported grain, Chinese customs implements strict supervision, including designated processing systems, epidemic monitoring systems, and safety risk monitoring systems. The designated processing system ensures controllable grain flow. The epidemic monitoring system prevents potential problems. The safety risk monitoring system proactively addresses potential issues, comprehensively safeguarding food safety. These measures aim to protect consumers by ensuring that imported grains meet stringent safety standards and are free from harmful contaminants and diseases. The overall goal is to maintain a safe and reliable food supply chain for the nation.

02/03/2026 Customs Knowledge
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