Burundi Adopts Competencybased HRM System for Revenue Authority

Burundi Adopts Competencybased HRM System for Revenue Authority

With support from the World Customs Organization, the Burundi Revenue Authority is undergoing modernization through the development of a competency-based HRM system. This aims to improve operational efficiency, increase tax revenue, and enhance stakeholder relations. The workshop focused on empowering the HR department to build a competency model and develop an action plan. The WCO will continue to provide support to help the Burundi Revenue Authority achieve its modernization goals. This initiative highlights the importance of HR in driving organizational change and improving public service delivery.

01/05/2026 Customs Knowledge
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Lesotho Revenue Authority Advances Tax Modernization with Talent Initiative

Lesotho Revenue Authority Advances Tax Modernization with Talent Initiative

The Lesotho Revenue Authority (LRA) is actively implementing a competency-based human resource management system to enhance operational efficiency and tax collection capabilities. Supported by the World Customs Organization through the EPCB-HRMP project, the initiative aims to assist LRA in building a strategic HR management system. This system focuses on aligning talent with roles, ultimately contributing to LRA's modernization goals. This endeavor offers valuable lessons and best practices for other African tax administrations seeking to modernize their HR practices and improve overall performance.

01/22/2026 Customs Knowledge
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Barbados Customs Adopts Skillsbased Hiring to Boost Efficiency

Barbados Customs Adopts Skillsbased Hiring to Boost Efficiency

Barbados Customs is reforming its human resource management, collaborating with the WCO and IMF to develop a skills directory and explore the establishment of an internal HR department. This initiative aims to modernize HR practices within the customs administration, aligning them with international standards and best practices. The focus on skills-driven development is expected to enhance the capabilities of customs officers and improve overall operational efficiency. This reform represents a significant step towards strengthening Barbados Customs' capacity to effectively manage its workforce and contribute to national economic development.

01/26/2026 Customs Knowledge
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Amazon Operations Salary Negotiation Expert Tips

Amazon Operations Salary Negotiation Expert Tips

This article reveals common "hidden rules" used by HR in Amazon Operations interviews during salary negotiations, including promising future benefits, pressuring on salary increase expectations, and downplaying candidates' abilities. For each scenario, it provides advanced strategies and supplementary negotiation techniques. The goal is to empower job seekers to take control during interviews and successfully secure their desired salary package. This guide aims to equip candidates with the knowledge and skills to effectively navigate the salary negotiation process and achieve a favorable outcome.

12/31/2025 Logistics Industry Insights
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20 Readytouse Dashboards Simplify Data Visualization

20 Readytouse Dashboards Simplify Data Visualization

This article shares 20 ready-to-use data visualization dashboards covering finance, HR, e-commerce, sales, budgeting, and more. These dashboards transform complex data into intuitive charts, improving understanding efficiency, uncovering potential patterns, and enhancing communication. They empower users to easily manage data and say goodbye to data anxiety. These templates provide a quick and effective way to gain insights and make data-driven decisions across various business functions.

01/23/2026 Logistics Encyclopedia
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WCO Enhances Bolivian Customs for Trade Efficiency

WCO Enhances Bolivian Customs for Trade Efficiency

A WCO online workshop assisted Bolivian Customs in rebuilding its human resources department, enhancing talent management, and promoting trade facilitation. The workshop focused on strengthening customs administration through improved HR practices. This initiative aims to boost organizational effectiveness and efficiency within Bolivian Customs, ultimately contributing to better border management and smoother trade flows. The WCO's support is crucial for developing sustainable capacity building programs and fostering a skilled workforce within the customs administration.

01/05/2026 Customs Knowledge
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WCO Backs Palestinian Customs Modernization Efforts

WCO Backs Palestinian Customs Modernization Efforts

The World Customs Organization (WCO) is assisting Palestine Customs in modernizing its Human Resource Management (HRM) through a workshop held in Tunis. This support focuses on building a competency-based HRM system, including developing a job directory, competency framework, competency dictionary, and job descriptions. WCO experts will provide remote support to ensure the successful implementation of these reforms. The initiative aims to improve the efficiency and international competitiveness of Palestine Customs by strengthening its workforce and aligning HR practices with international standards.

01/05/2026 Customs Knowledge
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Baidus ERNIE Bot Outperforms Chatgpt in AI Creativity Test

Baidus ERNIE Bot Outperforms Chatgpt in AI Creativity Test

This paper compares the performance of Wenxin Yiyan, ChatGPT, and New Bing in metaphorical rhetoric, revealing Wenxin Yiyan's potential advantages in linguistic imagination. The article argues that Wenxin Yiyan tends to use things or behaviors to metaphorize HR, demonstrating greater literary creativity and imagination. It calls for attention and cultivation of AI creativity to promote the rise of domestic AI. The comparison highlights the unique approach of Wenxin Yiyan in employing metaphors, suggesting a different level of imaginative capacity compared to its counterparts.

01/05/2026 Logistics Industry Insights
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Lesotho Revenue Authority Modernizes Talent Management for Efficiency

Lesotho Revenue Authority Modernizes Talent Management for Efficiency

The Lesotho Revenue Authority (LRA) is implementing a competency-based human resource management system in collaboration with the World Customs Organization (WCO) to enhance operational efficiency and tax revenue. WCO workshops and capacity-building support are helping LRA staff acquire modern HR management skills and develop action plans. With strong commitment from LRA leadership, talent management is poised to be a key driver in the tax department's transformation. This initiative signifies a significant step towards modernizing the LRA and improving its ability to meet its revenue collection goals.

01/05/2026 Customs Knowledge
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Datadriven Strategies Boost Warehouse Efficiency

Datadriven Strategies Boost Warehouse Efficiency

By effectively utilizing unified data, workforce analysis, and artificial intelligence, companies can significantly enhance warehouse profitability and reduce downtime to 4%. With real-time data visualization and a focus on continuous improvement, businesses can not only boost operational efficiency but also lay a solid foundation for future technological innovations.

08/07/2025 Warehousing
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