Azerbaijan Enhances Customs Efficiency With WCO Support

Azerbaijan Enhances Customs Efficiency With WCO Support

The WCO assessed and advised the Azerbaijan Customs on improving its human resource management. The assessment emphasized competency-based workforce development, offering valuable insights for customs administrations in other countries. The recommendations focused on building a skilled and motivated workforce to enhance customs operations and efficiency. This initiative serves as a model for other nations seeking to modernize their customs human resource practices and align with international standards. The WCO's guidance aims to foster a more effective and professional customs service in Azerbaijan.

01/05/2026 Customs Knowledge
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Burkina Faso Customs Implements Competency Framework to Modernize HR

Burkina Faso Customs Implements Competency Framework to Modernize HR

With the support of the WCO, Burkina Faso Customs has launched a competency framework and job directory to improve human resource management and organizational efficiency. This initiative serves as a valuable model for developing countries seeking to enhance their customs administration. The implementation of the competency framework aims to strengthen the skills and knowledge of customs officials, leading to improved performance and better service delivery. By focusing on capacity building and effective human resource practices, Burkina Faso Customs is contributing to economic growth and trade facilitation.

12/30/2025 Customs Knowledge
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How Summer Sales Seasons Reshape Retail Supply Chain Strategies

How Summer Sales Seasons Reshape Retail Supply Chain Strategies

This article examines the supply chain challenges faced by retailers during the transition from summer to the holiday shopping season, analyzing the significance of transportation capacity, inventory management, and human resource management. By implementing advanced planning, demand forecasting, and flexible response strategies, retailers can optimize operations and better respond to changes in seasonal demand.

07/24/2025 Logistics
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Aviation Safety Culture Boosted by IATA Training Program

Aviation Safety Culture Boosted by IATA Training Program

The IATA's "Human Factors and Safety Management Fundamentals" course delves into the intrinsic connection between human factors and safety management, covering key areas such as the four core human factors disciplines, models, cultural influences, and human error. Through systematic learning, participants will master safety management processes, optimize human factors, enhance organizational safety, and ultimately receive an IATA certificate of completion, adding a highly valuable qualification to their career.

01/20/2026 Logistics Encyclopedia
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Niger Customs Enhances Training Via WCO WACAM Initiative

Niger Customs Enhances Training Via WCO WACAM Initiative

The World Customs Organization (WCO), through the WACAM project, supports the modernization of human resource management in Niger Customs. This assistance focuses on building a competency-based HRM system, including refining job catalogs and competency frameworks, and developing communication plans. The project aims to enhance Niger Customs' talent management capabilities and strengthen its change management capacity. Ultimately, this initiative contributes to building an internationalized workforce, improving overall customs effectiveness, and promoting national economic development.

01/07/2026 Customs Knowledge
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Global Customs Agencies Prioritize Workforce Resilience

Global Customs Agencies Prioritize Workforce Resilience

The World Customs Organization (WCO) hosted a webinar focusing on enhancing customs resilience through human capital development. Key areas discussed included organizational culture, working models, skills enhancement, and digital transformation. The webinar provided strategic guidance and practical experiences for customs administrators worldwide, aiming to improve human resource management practices within customs administrations globally. It emphasized the importance of investing in people to build stronger, more adaptable customs organizations capable of navigating evolving challenges and contributing to global trade security and facilitation.

01/19/2026 Customs Knowledge
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Lastmile Logistics Balances Efficiency and Human Insight

Lastmile Logistics Balances Efficiency and Human Insight

Last-mile logistics is undergoing a transformation driven by automation, intelligent dispatch, and digital transformation. Logistics providers must balance technological innovation with customer satisfaction to build intelligent and efficient logistics systems. Human intelligence remains indispensable in handling complex problems. Companies like CXT Software empower logistics businesses through technology, helping them improve efficiency, reduce costs, and optimize customer experience. This shift requires a strategic approach to technology adoption and a focus on leveraging data for better decision-making in the final leg of delivery.

01/15/2026 Logistics Industry Insights
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Gambia Customs Modernizes with Wcos Reform Initiative

Gambia Customs Modernizes with Wcos Reform Initiative

The World Customs Organization (WCO), through the WACAM project, supports the Gambia Revenue Authority (GRA) in implementing a competency-based modern Human Resource Management (HRM) system. This project aims to enhance talent selection, development, and motivation mechanisms within Gambian Customs, thereby improving its efficiency and competitiveness, and injecting new impetus into Gambia's economic development. The project team has finalized key HRM tools and received training in communication and change management.

01/07/2026 Customs Knowledge
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Benin Customs Adopts Competency Model to Enhance Efficiency

Benin Customs Adopts Competency Model to Enhance Efficiency

With the support of the Swedish government through the WACAM project, Benin Customs has successfully implemented a competency-based human resource management system. This system covers key areas such as recruitment, training, and performance evaluation, aiming to enhance the overall effectiveness of the customs administration. The Minister of Finance expressed support for the project and hopes to extend it to the tax department. A pilot competency assessment project will be launched at Cotonou Airport, laying the foundation for the modernization of human resources within Benin Customs.

01/05/2026 Customs Knowledge
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Warehouse Optimization Guide Boosts Efficiency and Upgrades

Warehouse Optimization Guide Boosts Efficiency and Upgrades

This paper delves into the critical elements of warehouse planning and optimization, encompassing warehouse type selection, geographical location layout, design optimization, operational process improvement, technology application, equipment configuration, and human resource management. It aims to assist companies in comprehensively evaluating and optimizing warehouse operations, enhancing efficiency, reducing costs, and ultimately achieving excellent logistics and warehousing management. The focus is on providing a holistic approach to improve all aspects of warehouse performance for better overall results.

01/21/2026 Warehousing
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