This paper explores the last-mile delivery challenges faced by logistics companies under the 'same-day delivery' norm, and how to improve efficiency and reduce costs through automation, intelligent dispatch, and digital transformation. It emphasizes the importance of balancing technology and human resources. The paper also looks forward to future trends in last-mile logistics, including drone delivery and green logistics.
This paper explores future trends in last-mile logistics, emphasizing the importance of balancing automation, efficiency improvements, and artificial intelligence. By introducing technologies like intelligent route planning, smart dispatch, and digital transformation, logistics companies can improve operational efficiency, reduce costs, and enhance customer experience. Furthermore, human-machine collaboration and sustainable development are key factors for the future of last-mile logistics. The integration of these elements will be crucial for optimizing delivery processes and meeting evolving customer demands.
With the support of the WCO WACAM project, the Liberia Revenue Authority is actively implementing a competency-based human resource management system. This includes developing tools such as job benchmarks, competency frameworks, and job descriptions, as well as formulating human resource and training strategies. This initiative aims to enhance employee performance, achieve organizational goals, and inject new vitality into Liberia's economic development and social progress. The focus is on building a skilled and effective tax workforce.
The WCO assessed and advised the Azerbaijan Customs on improving its human resource management. The assessment emphasized competency-based workforce development, offering valuable insights for customs administrations in other countries. The recommendations focused on building a skilled and motivated workforce to enhance customs operations and efficiency. This initiative serves as a model for other nations seeking to modernize their customs human resource practices and align with international standards. The WCO's guidance aims to foster a more effective and professional customs service in Azerbaijan.
This guide aims to assist customs departments in establishing a competency-based human resource management system to enhance organizational effectiveness. It elaborates on the importance of human resource management, provides a roadmap for developing practical tools, and outlines methods for integrating competency orientation into various processes. Divided into three parts, the guide seeks to enable customs departments to build an exceptional team capable of addressing challenges and seizing opportunities. The ultimate goal is to foster a high-performing workforce within customs administrations.
With the support of the World Customs Organization (WCO), the Lesotho Revenue Authority (LRA) is actively modernizing its human resource management. Through capacity building and process optimization, the LRA aims to establish an efficient and strategically aligned HR system, becoming a model within the Southern African Customs Union (SACU) region. This article details the LRA's actions, WCO's support, and the challenges and opportunities faced. It also looks ahead to the LRA's future development in the field of human resource management.
Kumasi Airport, located in Kumasi, Ghana, is the country's second-largest airport, just 3.5 kilometers from the city center. After a modernization renovation in 2015, a new terminal was constructed with upgraded landing systems. The airport primarily connects to the capital, Accra, enhancing air transport and economic development in the Ashanti Region. It is expected to become a regional aviation hub in the future.
The Quatro de Fevereiro International Airport in Luanda is undergoing a major expansion and renovation with an investment of approximately $153 million. Once completed, the airport's capacity will increase to accommodate 3.6 million passengers annually, with the addition of three parking lots and the implementation of automated management. This airport serves as Angola's primary international gateway, connecting various international airlines and enhancing the country's connectivity and global image.
At the invitation of Jordan Customs, the WCO utilized the Japan Fund to pilot a new risk management tool. The initiative aimed to assess Jordan Customs' capabilities in risk management, provide recommendations for improvement, and ultimately contribute to the modernization of Jordan Customs. This pilot project focused on leveraging WCO tools and best practices to enhance risk assessment and mitigation strategies within Jordanian customs operations. The goal was to strengthen border security and facilitate legitimate trade through improved risk management practices.
The World Customs Organization (WCO) conducted an online national seminar for Kazakhstan, focusing on post-clearance audit (PCA) capacity building. The seminar aimed to enhance the country's customs trade compliance, promote trade facilitation, and highlighted the importance of a 'soft and hard' approach to auditing, risk management, information sharing, and international cooperation. This initiative supports Kazakhstan's customs modernization efforts.
