WCO Backs Palestinian Customs Modernization Efforts

WCO Backs Palestinian Customs Modernization Efforts

The World Customs Organization (WCO) is assisting Palestine Customs in modernizing its Human Resource Management (HRM) through a workshop held in Tunis. This support focuses on building a competency-based HRM system, including developing a job directory, competency framework, competency dictionary, and job descriptions. WCO experts will provide remote support to ensure the successful implementation of these reforms. The initiative aims to improve the efficiency and international competitiveness of Palestine Customs by strengthening its workforce and aligning HR practices with international standards.

01/05/2026 Customs Knowledge
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Mali Customs Boosts Economy with Modernization Talent Training

Mali Customs Boosts Economy with Modernization Talent Training

With the support of the World Customs Organization (WCO), Mali Customs has initiated a modernization reform of Human Resource Management (HRM) aimed at building a competency-based modern HRM system. Through diagnostic assessments, capacity building, and the refinement of the position system, Mali Customs has laid the foundation for creating an excellent customs workforce. This aims to better serve the country's economic development by improving efficiency and effectiveness in customs operations and fostering a culture of continuous improvement within the organization.

01/05/2026 Customs Knowledge
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WCO Backs Ethiopias Customs Modernization with Talent Assessment

WCO Backs Ethiopias Customs Modernization with Talent Assessment

WCO assists Ethiopian Customs in improving human resource management, promoting modernization. Experts recommend optimizing recruitment, training, and performance evaluation, providing a reference for developing countries. The focus is on building a skilled and motivated workforce to support customs reforms and enhance operational efficiency. This initiative aims to strengthen Ethiopia's capacity to effectively manage its borders and facilitate trade, ultimately contributing to economic growth and regional integration. The recommendations offer practical guidance for other developing countries seeking to modernize their customs administrations.

01/07/2026 Customs Knowledge
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Global Healthcare Firm Adopts Automated LTL Bidding to Cut Costs

Global Healthcare Firm Adopts Automated LTL Bidding to Cut Costs

This paper explores how global healthcare companies can effectively reduce costs, improve efficiency, and optimize decision-making by automating the LTL RFP process. It highlights the advantages of automation solutions in expanding carrier networks, minimizing human error, enhancing RFP efficiency, and enabling data-driven decisions. The paper emphasizes the critical role of automated LTL RFPs in maintaining competitiveness in the global market. Automating the process helps streamline operations and achieve significant improvements in logistics management for healthcare organizations operating worldwide.

01/19/2026 Logistics Industry Insights
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Niger Customs Adopts Capacitybased HR Modernization

Niger Customs Adopts Capacitybased HR Modernization

With the support of the World Customs Organization, Niger Customs is advancing human resource management modernization. This initiative focuses on enhancing workforce capabilities through optimized recruitment and training programs. The goal is to facilitate trade and contribute to economic development by building a more skilled and efficient customs administration. The modernization efforts emphasize a competency-based approach to ensure personnel possess the necessary skills and knowledge to effectively perform their duties and contribute to a more streamlined and effective customs operation.

01/26/2026 Customs Knowledge
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Liberia Adopts Competencybased HR to Improve Governance

Liberia Adopts Competencybased HR to Improve Governance

The Liberia Revenue Authority, with support from the World Customs Organization, implemented competency-based human resource management. By building competency models, competency dictionaries, and job descriptions, they optimized talent allocation and enhanced employee capabilities. This initiative aims to improve tax collection efficiency and promote national economic development. This approach provides a valuable reference for other government departments and enterprises, emphasizing a people-oriented strategy that prioritizes talent cultivation and development. The focus is on aligning skills with roles to boost overall organizational performance.

01/26/2026 Customs Knowledge
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Warehouse Management Systems Boost Efficiency in Logistics

Warehouse Management Systems Boost Efficiency in Logistics

Many companies fail to fully leverage the potential of Warehouse Management Systems (WMS). This paper delves into five hidden functionalities of WMS, including addressing e-commerce challenges, optimizing wave picking, data analysis, emphasizing the human factor, and embracing the mobile revolution. The aim is to help businesses create a more intelligent and efficient warehouse operation system, ultimately improving efficiency, reducing costs, and optimizing service. By unlocking these features, businesses can transform their warehouse into a strategic asset and gain a competitive edge.

01/28/2026 Warehousing
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DHL Blue Yonder Microsoft Launch Smart Logistics Robotics Platform

DHL Blue Yonder Microsoft Launch Smart Logistics Robotics Platform

DHL Supply Chain, Blue Yonder, and Microsoft have partnered to launch a 'plug-and-play' robotics platform designed to simplify warehouse automation and enhance logistics efficiency. Successfully piloted at a DHL facility in Spain, the platform utilizes standardized interfaces and AI-driven task management to reduce integration complexity, optimize human-robot collaboration, and accelerate the development of smart logistics. This initiative aims to provide a scalable and adaptable solution for businesses seeking to improve their supply chain operations through robotics.

01/28/2026 Logistics
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Eswatini Adopts Modern HR to Improve Trade Efficiency

Eswatini Adopts Modern HR to Improve Trade Efficiency

The Eswatini Revenue Service adopted modern human resource management practices to address trade facilitation challenges. The World Customs Organization recommends building a competency framework to enhance employee capabilities and organizational competitiveness. This approach aims to improve the effectiveness and efficiency of the revenue service by ensuring that employees possess the necessary skills and knowledge to meet the demands of a rapidly changing trade environment. The implementation of a competency model is crucial for aligning employee performance with organizational goals and driving sustainable growth.

01/26/2026 Customs Knowledge
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Botswana Modernizes Tax System with Datadriven Talent Upgrade

Botswana Modernizes Tax System with Datadriven Talent Upgrade

With the assistance of the World Customs Organization, the Botswana Unified Revenue Service (BURS) is implementing a competency-based human resource management system. This initiative aims to enhance tax collection efficiency and improve international competitiveness. The focus on capacity building and talent development is crucial for modernizing the tax administration and ensuring its long-term effectiveness in a globalized economy. This strategic approach is designed to equip the BURS with the skilled workforce necessary to meet the evolving challenges of tax administration.

01/26/2026 Customs Knowledge
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