Niger Customs Enhances Training Via WCO WACAM Initiative

Niger Customs Enhances Training Via WCO WACAM Initiative

The World Customs Organization (WCO), through the WACAM project, supports the modernization of human resource management in Niger Customs. This assistance focuses on building a competency-based HRM system, including refining job catalogs and competency frameworks, and developing communication plans. The project aims to enhance Niger Customs' talent management capabilities and strengthen its change management capacity. Ultimately, this initiative contributes to building an internationalized workforce, improving overall customs effectiveness, and promoting national economic development.

01/07/2026 Customs Knowledge
Read More
Burkina Faso Customs Implements Competency Framework to Modernize HR

Burkina Faso Customs Implements Competency Framework to Modernize HR

With the support of the WCO, Burkina Faso Customs has launched a competency framework and job directory to improve human resource management and organizational efficiency. This initiative serves as a valuable model for developing countries seeking to enhance their customs administration. The implementation of the competency framework aims to strengthen the skills and knowledge of customs officials, leading to improved performance and better service delivery. By focusing on capacity building and effective human resource practices, Burkina Faso Customs is contributing to economic growth and trade facilitation.

12/30/2025 Customs Knowledge
Read More
Gambia Tax Authority Adopts Dashboards to Improve Revenue Collection

Gambia Tax Authority Adopts Dashboards to Improve Revenue Collection

With funding from Sweden and support from the World Customs Organization, the Gambia Revenue Authority is actively developing a strategic dashboard. This initiative aims to enhance performance in key areas such as tax collection, trade facilitation, compliance management, reform modernization, and human resource management through data-driven decision-making. The ultimate goal is to comprehensively upgrade and ensure the sustainable development of tax administration in Gambia.

02/03/2026 Customs Knowledge
Read More
Aidriven Workforce Forecasting Cuts Costs Raises Profits

Aidriven Workforce Forecasting Cuts Costs Raises Profits

This article reveals the cost pitfalls caused by inaccurate labor forecasting, emphasizing the importance of precise prediction. Through data-driven approaches, process optimization, and technology enablement, companies can effectively reduce overtime costs, improve production efficiency, control 'hidden' labor hours, and achieve collaboration between operations, finance, and human resources departments. Ultimately, this unlocks profit potential for the enterprise. Take action now, gain overall control, and unleash your company's unlimited potential!

01/15/2026 Logistics Industry Insights
Read More
Logistics Giants Compete in Booming Instant Retail Market

Logistics Giants Compete in Booming Instant Retail Market

The instant retail market is poised for explosive growth by 2025, driven by massive investments from Alibaba, Meituan, and JD, leading to logistics transformation. The integration of omni-channel retail breaks traditional patterns, requiring logistics companies to build hybrid fulfillment networks. This involves integrating and reusing transportation resources, and upgrading warehousing with modular designs. Human-machine collaboration will reshape cost structures. Embracing these changes is crucial for success in the future.

02/03/2026 Logistics Industry Insights
Read More
WCO Supports Gambia Revenue Authoritys HR Modernization

WCO Supports Gambia Revenue Authoritys HR Modernization

The World Customs Organization (WCO) is supporting the modernization of human resource management at the Gambia Revenue Authority (GRA) through the West Africa Customs Administration Modernization Project. This project assisted the GRA in finalizing key tools such as the competency directory, job directory, service charter, and job descriptions, laying the groundwork for future communication and change management. The WCO will continue to support the GRA in improving its management level, promoting regional trade facilitation and economic development.

02/03/2026 Customs Knowledge
Read More
Transformers of the Future Logistics The New Applications of Artificial Intelligence in Supply Chain Management

Transformers of the Future Logistics The New Applications of Artificial Intelligence in Supply Chain Management

This article explores the transformative potential of artificial intelligence (AI) in supply chain management and logistics. It analyzes AI's predictive capabilities, efficiency improvements, and the importance of human roles. Despite certain limitations of AI, its applications in data handling, operational optimization, and enhancing global trade visibility are continually expanding.

07/23/2025 Logistics Industry Insights
Read More
Gambia Customs Modernizes with Wcos Reform Initiative

Gambia Customs Modernizes with Wcos Reform Initiative

The World Customs Organization (WCO), through the WACAM project, supports the Gambia Revenue Authority (GRA) in implementing a competency-based modern Human Resource Management (HRM) system. This project aims to enhance talent selection, development, and motivation mechanisms within Gambian Customs, thereby improving its efficiency and competitiveness, and injecting new impetus into Gambia's economic development. The project team has finalized key HRM tools and received training in communication and change management.

01/07/2026 Customs Knowledge
Read More
Gambia Revenue Authority Boosts Staff Training with WACAM Partnership

Gambia Revenue Authority Boosts Staff Training with WACAM Partnership

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization Project, supported the Gambia Revenue Authority (GRA) in implementing competency-based human resource management modernization. The expert team assisted the GRA in refining key tools such as the competency directory and job directory, laying the foundation for subsequent communication, change management, and system implementation. This initiative aims to improve tax collection efficiency and promote national economic development.

01/26/2026 Customs Knowledge
Read More
Nigeria Customs Adopts Wcobacked Tech for Faster Clearance

Nigeria Customs Adopts Wcobacked Tech for Faster Clearance

The World Customs Organization (WCO) collaborated with the Nigeria Customs Service (NCS) through the 'Accelerated Trade Facilitation Programme' to strengthen its Post Clearance Audit (PCA) system. This project covers five pillars: risk management, legal framework, operational procedures, stakeholder engagement, and human resource management. It aims to improve the efficiency of Nigeria Customs, seamlessly integrate with the Authorized Economic Operator (AEO) program, and contribute to trade prosperity in Nigeria and Africa.

01/30/2026 Customs Knowledge
Read More