Sierra Leone Adopts Competencybased HR System for Revenue Authority

Sierra Leone Adopts Competencybased HR System for Revenue Authority

With WCO assistance, the Sierra Leone National Revenue Authority implemented HR reforms based on a competency model. This initiative aims to optimize recruitment, training, and performance management processes. By focusing on clearly defined competencies, the reform seeks to enhance organizational effectiveness and improve the overall performance of the revenue authority. The competency model serves as a framework for developing and evaluating employees, ensuring that they possess the necessary skills and knowledge to effectively perform their duties. Ultimately, this leads to improved revenue collection and a more efficient tax system.

01/20/2026 Customs Knowledge
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Antigua and Barbuda Customs Launches Fiveyear Modernization Plan

Antigua and Barbuda Customs Launches Fiveyear Modernization Plan

Antigua and Barbuda Customs is implementing a five-year strategy in response to the World Customs Organization's Mercator Program. This initiative aims to modernize customs operations, promote economic development, and enhance international competitiveness. The strategic plan focuses on streamlining processes, improving efficiency, and aligning with global best practices. By embracing international standards and modern technologies, Antigua and Barbuda Customs seeks to facilitate trade, strengthen border security, and contribute to the nation's sustainable economic growth. This modernization effort is crucial for attracting investment and fostering a more competitive business environment.

01/20/2026 Customs Knowledge
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DRC Zambia Launch Tradeboosting Customs Link

DRC Zambia Launch Tradeboosting Customs Link

The Democratic Republic of Congo (DRC) and Zambia are collaborating on a customs systems interconnectivity project at the Kasumbalesa border post to enhance cross-border trade efficiency. Supported by the World Customs Organization (WCO) and the German Development Cooperation (GIZ), the project has established a steering committee and developed a work plan. Data exchange is expected to commence in May 2025, significantly reducing trade costs and promoting regional integration. This initiative underscores the commitment of both nations to streamlining trade processes and fostering economic growth through enhanced customs cooperation.

01/20/2026 Customs Knowledge
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WCO Enhances Customs Training to Strengthen Environmental Protection

WCO Enhances Customs Training to Strengthen Environmental Protection

The World Customs Organization (WCO) conducted a Multilateral Environmental Agreements (MEA) Train-the-Trainer workshop in Kenya, focusing on the Basel and Montreal Conventions. Through capacity building, the WCO aims to assist national customs administrations in improving compliance, combating illegal trade, and protecting the environment. The Sida-WCO Trade Facilitation and Customs Modernization (TFCM) Programme provides technical assistance to relevant customs agencies to address trade-related environmental issues and promote sustainable development. This initiative empowers customs officers to effectively enforce environmental regulations and contribute to global environmental protection efforts.

01/20/2026 Customs Knowledge
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UPS Adds Realtime Tracking for LTL Freight

UPS Adds Realtime Tracking for LTL Freight

UPS Freight has launched a real-time tracking service for LTL (Less-Than-Truckload) pickups, significantly improving transparency in LTL transportation. This service includes pickup schedule confirmation, en-route driver notifications, and pickup completion confirmation. It benefits multi-location shippers, 3PL companies, and others by enhancing operational efficiency and reducing communication costs. This initiative propels the LTL industry towards greater transparency and efficiency, providing customers with more visibility and control over their shipments. Ultimately, it aims to streamline the LTL pickup process and improve the overall customer experience.

01/20/2026 Logistics
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USPS Expands Lastmile Delivery to Outside Bidders

USPS Expands Lastmile Delivery to Outside Bidders

The United States Postal Service (USPS) plans to open its last-mile delivery network, allowing shippers of all sizes to access it through a bidding process. This initiative aims to increase revenue, improve efficiency, and enable retailers to achieve faster delivery times. Expert opinions are divided, recognizing both opportunities and challenges. This move could intensify market competition, foster innovation, empower small and medium-sized enterprises (SMEs), and reshape the consumer experience. USPS needs to overcome operational complexities, pricing strategies, and technical support challenges to succeed in this endeavor.

01/21/2026 Logistics Industry Insights
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Benin Customs Modernizes HR Leads Reform in West Africa

Benin Customs Modernizes HR Leads Reform in West Africa

With the support of the World Customs Organization, the Benin Customs Administration launched a Human Resource Modernization project aimed at building a competency-based HRM system. Through capacity building, job catalog refinement, and regional cooperation, Benin Customs has set a precedent for improving efficiency and promoting regional customs modernization. The project emphasizes continuous improvement and comprehensive implementation to create a highly efficient and professional workforce. This initiative showcases Benin's commitment to modernizing its customs operations and fostering a skilled workforce capable of meeting the evolving demands of international trade.

01/26/2026 Customs Knowledge
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Chinaeurope Trucking Route Emerges As Key Trade Alternative

Chinaeurope Trucking Route Emerges As Key Trade Alternative

China-Europe trucking, an emerging international logistics mode, offers a novel solution for China-Europe trade due to its timeliness, cost-effectiveness, and flexibility. Leveraging the TIR international road transport system and the 'Belt and Road Initiative' cross-border highway network, it enables rapid cargo transportation from China to Europe. Despite facing certain challenges, China-Europe trucking is poised to become a mainstream logistics option between China and Europe, driven by the evolving structure of China-Europe trade. Its advantages make it a competitive alternative to traditional shipping and air freight.

01/26/2026 Logistics Encyclopedia
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Philippines Customs Boosts IP Protection Via WCO Training

Philippines Customs Boosts IP Protection Via WCO Training

The World Customs Organization (WCO) held an online workshop for the Bureau of Customs of the Philippines, aiming to enhance its capacity to combat counterfeiting and piracy, and address intellectual property protection challenges during the pandemic. The workshop covered customs' responsibilities under the pandemic, WCO tools and instruments, and rights holders' involvement. This initiative seeks to improve the Philippines Customs' ability to protect intellectual property rights, maintain social security, and safeguard the economic order. The focus was on practical strategies and collaborative approaches to effectively combat IP violations.

01/26/2026 Customs Knowledge
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Gambia Revenue Authority Boosts Project Management for Modernization

Gambia Revenue Authority Boosts Project Management for Modernization

The Gambia Revenue Authority, with support from the WCO-Sweden Cooperation Programme (OMD-MADAO), has successfully developed a project management methodology to improve the efficiency of reform and modernization projects. This methodology covers all phases of the project lifecycle and is expected to be officially approved and fully implemented in September. It aims to establish an efficient and standardized project management system within the Gambia Revenue Authority and serve as a model for other developing countries. The initiative will enhance the GRA's ability to effectively manage and execute strategic projects.

01/26/2026 Customs Knowledge
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