Amazon Launches AHA Program to Protect Top Sellers

Amazon Launches AHA Program to Protect Top Sellers

The Amazon Account Health Assurance (AHA) program acts as a 'get-out-of-jail-free card' for high-performing sellers, mitigating account suspension risks due to account health issues. This program proactively connects sellers with account health specialists who offer solutions and provide a 72-hour appeal window. This article details the eligibility requirements, scope, and important considerations for the AHA program. It aims to help sellers fully leverage this benefit, ensuring account security and minimizing disruptions from potential account suspensions by providing proactive support and extended appeal opportunities.

01/06/2026 Logistics
Read More
Amazon Launches Account Health Assurance for Sellers

Amazon Launches Account Health Assurance for Sellers

Amazon has launched the Account Health Assurance (AHA) program, offering high-rated sellers a chance to have their suspended accounts reinstated. This initiative provides dedicated support, proactive communication, and a 72-hour rescue mechanism to help sellers resolve policy issues and avoid immediate account suspension. To maintain eligibility, sellers must maintain a good Account Health Rating, respond promptly, and provide valid contact information. However, compliant operations remain crucial, as AHA is not a 'get-out-of-jail-free' card. It's a support system for those who strive to adhere to Amazon's policies.

01/06/2026 Logistics Industry Insights
Read More
Amazon Launches Account Health Assurance for Sellers

Amazon Launches Account Health Assurance for Sellers

Amazon introduces the 'Account Health Assurance' program, offering eligible US and Canadian professional sellers a 72-hour window to resolve issues, reducing the risk of account suspension. Sellers need to maintain a good Account Health Rating and set up emergency contact information. This program is not a 'get-out-of-jail-free card'; compliant operation remains crucial. It aims to provide a safety net for sellers demonstrating good account health, allowing them time to rectify problems before facing account deactivation, ultimately fostering a more stable and reliable marketplace.

01/04/2026 Logistics Industry Insights
Read More
OZON Sellers Face Stricter Rules to Avoid Account Suspension

OZON Sellers Face Stricter Rules to Avoid Account Suspension

This article provides a detailed analysis of various factors that can lead to account suspension in OZON platform store operations, covering aspects such as store management, product listings, logistics, and other relevant areas. It also delves into the reasons behind product card hiding and corresponding solutions. The aim is to offer OZON sellers a comprehensive operational guideline, helping them mitigate risks and ensure the safe and stable operation of their stores. This guide aims to help sellers avoid potential pitfalls and maintain a healthy presence on the OZON marketplace.

12/31/2025 Logistics Industry Insights
Read More
China Urges Firms to Renew Eport Certificates Amid Trade Push

China Urges Firms to Renew Eport Certificates Amid Trade Push

This article addresses the upcoming expiration of digital certificates on IC cards for enterprises using the China e-Port system. It provides a detailed guide to the certificate renewal process, outlining the required materials, including form downloads, document preparation, and processing locations. The article emphasizes the importance of timely renewal to avoid disruptions to business operations. It serves as a practical resource for companies to navigate the renewal process smoothly and ensure continued access to e-Port services.

09/26/2025 Customs Knowledge
Read More