Guide to International EMS Customer Support Strategies

Guide to International EMS Customer Support Strategies

This article provides a comprehensive guide on contacting International EMS customer service, covering various channels such as the official website, customer service phone numbers, and online support. It emphasizes the preparation needed before contacting customer service and explores how data analysis can improve customer service efficiency and user experience. The aim is to help users efficiently resolve international logistics issues. This guide offers practical tips and resources for navigating the EMS customer service system and getting the help needed for tracking packages, resolving delivery issues, and more.

01/30/2026 Logistics
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Hong Kongs Largeitem Courier Services A Guide

Hong Kongs Largeitem Courier Services A Guide

This article provides a detailed guide on using large item door-to-door delivery services in Hong Kong. It covers service advantages, methods for finding service providers via phone, key considerations for choosing a company, and crucial steps in the delivery process. The aim is to help users efficiently and safely send large items. It emphasizes optimizing the shipping experience by highlighting important aspects of the service and ensuring a secure and streamlined delivery process for bulky goods within Hong Kong.

12/30/2025 Logistics
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Tiktok Shop Aims to Improve Seller Experience Scores

Tiktok Shop Aims to Improve Seller Experience Scores

This article addresses the challenge of improving TikTok Shop experience scores, especially for shops below 4.5. It provides refined operational strategies by analyzing the importance of the experience score. A phased improvement plan is proposed: high-scoring shops should focus on order fulfillment and customer service, while low-scoring shops should use promotional items to attract traffic and optimize customer service and delivery. The core lies in product selection, shipping, and after-sales service to ensure a steady increase in the experience score.

01/16/2026 Logistics Encyclopedia
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Logistics Firms Honored for Customerdriven Excellence

Logistics Firms Honored for Customerdriven Excellence

This article interprets the "Quest for Quality" awards in logistics, analyzing its selection mechanism and significance. It reveals trends in service quality improvement and offers advice to shippers on choosing logistics partners. The awards serve as a benchmark for excellence, evaluating providers based on factors like on-time performance, value, and customer service. Understanding the criteria and results of these awards can help shippers make informed decisions and identify logistics providers committed to delivering superior service and meeting customer expectations.

01/28/2026 Logistics Industry Insights
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Quest for Quality Awards Honor Top Logistics Firms

Quest for Quality Awards Honor Top Logistics Firms

The 42nd Quest for Quality Awards, revealed by Logistics Management magazine, are based on customer evaluations of logistics service providers across key metrics including on-time delivery, value, information technology, customer service, and equipment & operations. Through a rigorous assessment process, the awards recognize outstanding performers in various categories, providing a valuable resource for companies seeking high-quality logistics partners. The awards offer insights into service providers that excel in meeting customer expectations and delivering exceptional performance across crucial aspects of the supply chain.

01/30/2026 Logistics Industry Insights
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Guide to Effective Overseas Press Release Strategies for Brands

Guide to Effective Overseas Press Release Strategies for Brands

In the context of globalization, the demand for overseas brand promotion is increasing. This article delves into the key factors for selecting a reliable overseas media press release service provider, including reputation and experience, media resources, service quality, customer service, and pricing contracts. It recommends Shanghai Shangxian as a trustworthy partner, aiming to help companies choose a dependable provider and enhance their international brand influence. Selecting the right provider is crucial for effective global outreach and building brand recognition in new markets.

02/03/2026 Logistics Industry Insights
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Streamlining Crossborder Ecommerce for Global Expansion

Streamlining Crossborder Ecommerce for Global Expansion

This article provides a detailed overview of the service audit process on the Big Data Cross-border platform, aiming to help service providers understand the audit standards and efficiently list their services. It focuses on the handling of both successful and unsuccessful audits, emphasizing that information modifications will not affect existing orders. The article reminds service providers to pay attention to the audit process to ensure service quality. Understanding the audit criteria is crucial for a smooth listing experience and maintaining a high standard of service provision on the platform.

01/22/2026 Customs Knowledge
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UPS and USPS Renew Talks to Improve Delivery Efficiency

UPS and USPS Renew Talks to Improve Delivery Efficiency

UPS has resumed discussions with the United States Postal Service to explore efficient delivery solutions with UPS Ground Saver. Despite current delivery models resulting in cost overruns, UPS aims to enhance service quality and profitability through a new strategic partnership, potentially leading to a win-win situation in the future.

08/07/2025 Logistics
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Ishenghuo Boosts Retail with Digital Intelligence Upgrades

Ishenghuo Boosts Retail with Digital Intelligence Upgrades

Aisidi, a leading digital smart distribution and retail service provider in China, builds an all-round service ecosystem with its strong distribution network, digital smart retail capabilities, overseas sales and service, communication value-added services, and self-owned brand development. Through technological innovation and channel advantages, Aisidi empowers brand manufacturers, promotes industry upgrades, accelerates the integration of the smart phone and new energy vehicle ecosystems, and creates greater value for shareholders and society.

01/27/2026 Logistics Industry Insights
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USPS Opens Lastmile Delivery to Bidders Shaking Up Logistics

USPS Opens Lastmile Delivery to Bidders Shaking Up Logistics

The United States Postal Service (USPS) plans to open its 'last mile' delivery network, allowing more businesses and logistics companies to participate in bidding. This aims to reduce delivery costs, improve efficiency, and increase revenue. This move could intensify market competition, drive down prices, promote service innovation, and profoundly impact the express delivery landscape. However, challenges remain regarding the fairness of the bidding process, the predictability of pricing and service levels, and operational complexity.

01/30/2026 Logistics
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