Guide to FOB Trade Managing Freight and Risk

Guide to FOB Trade Managing Freight and Risk

This article provides an in-depth analysis of the operational procedures for nominated cargo under FOB trade terms, emphasizing the importance of information communication and instruction execution. It details potential risks such as release of goods without original Bill of Lading and cost settlement issues, along with corresponding mitigation strategies. The article also compares and contrasts the differences and applications of HBL, MBL, and OBL, offering comprehensive operational guidance and risk prevention advice for export companies. This aims to help exporters navigate the complexities of FOB shipments and minimize potential losses.

08/21/2025 Logistics Encyclopedia
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Guide to Managing Cookies for Better Digital Privacy

Guide to Managing Cookies for Better Digital Privacy

Understand the importance of cookies in optimizing browsing experiences and personalizing content. This article explains how Maersk and its affiliates use cookies to enhance website performance, personalize marketing, and ensure security. It guides users on managing their cookies through 'Cookie Preferences' settings and encourages them to consult the Privacy Statement and Cookie Policy for more information.

09/26/2025 Logistics Encyclopedia
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Amazon Sellers Advised on Managing Unfair Product Reviews

Amazon Sellers Advised on Managing Unfair Product Reviews

Cross-border e-commerce sellers often encounter bizarre negative reviews that damage their store reputation. This article provides strategies to address them: calmly analyze the type of review (product quality, service, malicious, or unreasonable) and take appropriate action, such as apologizing, improving products, or reporting malicious behavior. Simultaneously, actively maintain store reputation by promptly responding to reviews, encouraging positive feedback, and understanding Amazon's criteria and process for removing negative reviews. Turn crises into opportunities for business growth.

01/06/2026 Logistics Industry Insights
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Ebay Sellers Guide to Managing Disputes Protecting Reputation

Ebay Sellers Guide to Managing Disputes Protecting Reputation

eBay buyer-initiated disputes (cases) can negatively impact seller performance, including demotion due to high unresolved dispute rates. Sellers should respond promptly, communicate actively, handle refunds flexibly, and provide evidence to protect their rights. Preventive measures include accurate product descriptions, strict quality control, timely shipping, and proper packaging to minimize dispute occurrences.

01/05/2026 Logistics Encyclopedia
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Shopee Sellers Face Challenges in Managing Refunds Losses

Shopee Sellers Face Challenges in Managing Refunds Losses

This article provides an in-depth analysis of Shopee's cross-border e-commerce refund processing mechanism, highlighting policy differences across various sites. It offers practical advice on efficiently handling return and refund requests, as well as managing return packages in different locations. The aim is to equip sellers with effective strategies to minimize losses, improve service levels, and ultimately achieve greater success on the Shopee platform. Understanding these nuances is crucial for navigating the complexities of cross-border transactions and maintaining customer satisfaction.

01/04/2026 Logistics Encyclopedia
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OZON Sellers Guide Managing Product Statuses and Reviews

OZON Sellers Guide Managing Product Statuses and Reviews

This article provides an in-depth analysis of product statuses on the OZON marketplace, offering detailed solutions for product moderation failures. Sellers need to understand product statuses, accurately identify the reasons for rejection, and modify product information according to platform rules. Optimizing product information and avoiding violations are crucial for improving the approval rate. By understanding common pitfalls and implementing best practices, sellers can navigate the moderation process more effectively and ensure their products are successfully listed on the OZON platform.

01/04/2026 Customs Knowledge
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Ebay Sellers Guide to Managing Refunds and Disputes

Ebay Sellers Guide to Managing Refunds and Disputes

This article delves into the reasons behind reduced eBay refund amounts, such as item depreciation and exchange rate fluctuations. It offers three refund processing strategies: responding to return requests, proactively canceling orders, and issuing refunds directly through PayPal. The article also emphasizes dispute prevention and resolution, helping sellers build a harmonious trading environment and protect their rights. It provides practical advice on navigating the complexities of eBay refunds in cross-border e-commerce.

12/31/2025 International Settlement
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Guide to Managing International Express Returns and Liability

Guide to Managing International Express Returns and Liability

This article provides a detailed analysis of the core international express return process, including initiation and reason confirmation, return application and solution confirmation, reverse logistics and customs clearance, and final receipt and subsequent processing. It also clarifies the principle of freight responsibility for international express returns, which is based on "source of responsibility." The responsible party is determined based on who caused the return, helping readers better understand and handle international express returns.

01/15/2026 Logistics Encyclopedia
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Guide to Managing Oversize Surcharges in Air Freight

Guide to Managing Oversize Surcharges in Air Freight

International air freight oversized surcharges vary significantly, with tiered pricing based on single-piece size thresholds. This article analyzes the definition standards for oversized cargo and the corresponding billing methods. It also provides cost avoidance strategies to help you effectively control logistics costs. Understanding these nuances can lead to significant savings and improved budget management for businesses relying on international air transport.

01/15/2026 Logistics Encyclopedia
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Guide to Managing Amendment Risks in Air Freight

Guide to Managing Amendment Risks in Air Freight

This article provides an in-depth analysis of amendment operations in international air freight, detailing how to mitigate risks across three stages: pre-prevention, in-process operation, and post-event closure. It emphasizes the importance of document verification, fee confirmation, and process compliance. The goal is to offer foreign trade practitioners a practical guide to ensure smooth customs clearance. By focusing on proactive measures, careful execution, and thorough follow-up, this guide aims to minimize errors and delays associated with air freight amendment requests.

01/15/2026 Logistics Encyclopedia
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