Amazon Sellers Guide to Managing Atoz Claims

Amazon Sellers Guide to Managing Atoz Claims

This article analyzes the Amazon A-to-Z Guarantee claim process, dissecting common scenarios and offering corresponding strategies. It emphasizes preventative measures to help sellers mitigate risks and safeguard their store's profits and reputation. Understanding the A-to-Z claim process is crucial for Amazon sellers to navigate disputes effectively and maintain a positive customer experience, ultimately protecting their business from potential financial losses and negative feedback.

01/04/2026 Logistics Encyclopedia
Read More
Amazon Sellers Advised to Leverage Customer Feedback for Performance

Amazon Sellers Advised to Leverage Customer Feedback for Performance

Amazon sellers can proactively monitor and respond to feedback in "Voice of the Customer" to identify issues in products and operations and take corrective actions, reducing the risk of performance deterioration. Emphasize documenting improvement measures through "Take Action" to demonstrate a proactive approach to problem-solving to Amazon, which helps maintain good seller performance. By actively addressing customer concerns and showcasing improvements, sellers can safeguard their account health and improve overall customer satisfaction on the Amazon platform.

12/30/2025 Logistics Industry Insights
Read More
Ebay Sellers Gain Edge with Title Optimization Feedback Strategies

Ebay Sellers Gain Edge with Title Optimization Feedback Strategies

This paper delves into two crucial aspects of eBay store operation: title optimization and positive feedback rate maintenance. It details how to optimize product titles through precise keyword selection and data analysis, thereby increasing visibility and conversion rates. Simultaneously, it emphasizes the importance of maintaining a good positive feedback rate and provides specific methods to improve it, helping sellers build exceptional eBay stores. Focus is given to practical strategies for improving both aspects to enhance overall store performance.

01/04/2026 Customs Knowledge
Read More
Shanghai Port Streamlines Oversized Cargo Handling

Shanghai Port Streamlines Oversized Cargo Handling

This article delves into the operational specifications for oversized cargo in special containers entering Shanghai Port, focusing on the calculation methods for oversized cargo entry plan declaration. It addresses common issues such as handling LCL cargo after bill of lading cut-off, bearing drop-off costs due to force majeure, bill of lading splitting, cost differences in trucking fleets, and Canadian ACI declaration. The article proposes corresponding strategies and recommendations, aiming to provide practical guidance for freight forwarding companies. This helps ensure smoother and more efficient oversized cargo handling within the port.

08/23/2025 Logistics Encyclopedia
Read More
Ebay Sellers Guide Handling Unpaid Items

Ebay Sellers Guide Handling Unpaid Items

This article delves into the issue of unpaid items on eBay, outlining strategies for sellers to address the problem. These strategies include proactive communication, sending payment reminders, initiating mediation, and relisting the item. The impact of unpaid items on buyer credit scores is analyzed, and preventative measures are provided. The article emphasizes the importance of sellers familiarizing themselves with eBay's policies, exercising their rights reasonably, and selecting appropriate shipping services to minimize potential issues and ensure successful transactions.

01/04/2026 Logistics Encyclopedia
Read More
Ebay Sellers Face New Account Restrictions Compliance Guide

Ebay Sellers Face New Account Restrictions Compliance Guide

This article delves into five common reasons for eBay account restrictions: new account listing limits, prohibited items, duplicate listings, excessive negative feedback, and automatic refund settings. For each scenario, detailed strategies are provided to help sellers mitigate risks, operate in compliance, and ensure the stable development of their stores. The ultimate goal is to help sellers achieve success on the eBay platform by understanding and addressing these potential issues.

01/05/2026 Logistics Encyclopedia
Read More
Amazon Extends send to Amazon FBA Transition Amid Seller Feedback

Amazon Extends send to Amazon FBA Transition Amid Seller Feedback

Amazon extends the transition period for the new FBA process until October, with the old process available until October 16th. Shipping plans can be edited until November 29th. This extension aims to address seller concerns and provide more time to adapt to the changes. Amazon is responding to feedback and allowing sellers a longer runway to implement the new 'Send to Amazon' workflow.

12/31/2025 Logistics
Read More
Amazon Launches insights Tool to Analyze Customer Feedback for Sellers

Amazon Launches insights Tool to Analyze Customer Feedback for Sellers

Amazon introduces a new Insights tool, allowing sellers to directly create surveys to gather customer feedback, understand purchasing behavior, product perception, and opinions. By precisely targeting the desired audience, sellers can optimize product strategies and increase sales. The pricing model is not yet fully disclosed, but requires a minimum of 100 responses. Effectively utilizing this tool can help sellers stand out in the competitive Amazon marketplace and gain valuable insights to improve their offerings and customer satisfaction.

01/06/2026 Logistics Industry Insights
Read More
Maritime Exporters Adopt Efficient Container Handling Practices

Maritime Exporters Adopt Efficient Container Handling Practices

This article provides a detailed analysis of three key stages in ocean freight exports: container pick-up, loading, and return. It covers specific operating procedures, critical points to consider, and associated costs. Understanding this knowledge helps improve the efficiency and safety of cargo transportation, offering practical operational guidance for exporters.

09/16/2025 Logistics Encyclopedia
Read More
Promat 2025 Highlights Material Handling Tech Innovations

Promat 2025 Highlights Material Handling Tech Innovations

The winners of the ProMat 2025 Innovation Awards have been announced, featuring various categories such as Best Existing Product, Sustainability Innovation, and IT Innovation. The winners showcase cutting-edge technologies in the material handling industry that drive the sector towards increased efficiency and sustainability.

08/07/2025 Logistics
Read More