Gambia Revenue Authority Boosts Staff Training with WACAM Partnership

Gambia Revenue Authority Boosts Staff Training with WACAM Partnership

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization Project, supported the Gambia Revenue Authority (GRA) in implementing competency-based human resource management modernization. The expert team assisted the GRA in refining key tools such as the competency directory and job directory, laying the foundation for subsequent communication, change management, and system implementation. This initiative aims to improve tax collection efficiency and promote national economic development.

01/26/2026 Customs Knowledge
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Gambia Revenue Authority Adopts WCO Strategy for Regional Leadership

Gambia Revenue Authority Adopts WCO Strategy for Regional Leadership

With the support of the World Customs Organization, The Gambia Revenue Authority (GRA) launched strategic management reforms to enhance organizational efficiency and strategic execution. Through assessment, roadmap development, and strengthening project management systems, the GRA aims to become a West African tax model, contributing to regional development. The reforms are expected to improve revenue collection, streamline processes, and foster greater international cooperation in tax matters, ultimately boosting The Gambia's economic growth and stability.

01/26/2026 Customs Knowledge
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Gambia Revenue Authority Boosts HR Management with WACAM Support

Gambia Revenue Authority Boosts HR Management with WACAM Support

With support from the WACAM project funded by the Swedish government, the Gambia Revenue Authority (GRA) pioneered the implementation of the WCO's competency-based Human Resource Management approach in West and Central Africa. A WCO expert team conducted a comprehensive review of GRA's key HR management tools, providing recommendations for improvement and an implementation plan. Modernizing HR management at GRA will enhance tax administration efficiency, optimize taxpayer services, and foster regional cooperation. This initiative marks a significant step towards improved governance and revenue collection in the region.

01/30/2026 Customs Knowledge
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Airfare Demand Elasticity Key to Revenue Growth IATA Report

Airfare Demand Elasticity Key to Revenue Growth IATA Report

The IATA Elasticities Report provides an in-depth analysis of air travel demand elasticity, offering accurate forecasts and decision support for airlines, airports, and other stakeholders through econometric analysis and market data. The report covers elasticity concepts, literature reviews, data analysis, and application guidelines. It aims to help users optimize pricing strategies, improve operational efficiency, and gain a competitive edge. By understanding demand elasticity, businesses can make informed decisions about pricing, capacity planning, and route development, ultimately leading to increased profitability and market share.

02/03/2026 Logistics Industry Insights
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Allegro Sellers Guide to Dispute Resolution and Revenue Protection

Allegro Sellers Guide to Dispute Resolution and Revenue Protection

This article provides a detailed interpretation of Allegro's dispute resolution rules, emphasizing the importance of proactive communication and quick response for sellers. It offers specific strategies for handling 'item not received' and other types of disputes. Furthermore, it explains the procedures following dispute resolution and Allegro's intervention mechanism. The aim is to help sellers effectively resolve disputes, improve customer satisfaction, and maintain their store's reputation. By understanding these guidelines, sellers can navigate potential issues and ensure a positive customer experience on the Allegro platform.

02/03/2026 Logistics Encyclopedia
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Ozon Sellers Hit 10K Monthly Revenue With Optimization Strategies

Ozon Sellers Hit 10K Monthly Revenue With Optimization Strategies

This article delves into the daily operational strategies of Ozon sellers earning over 10,000 rubles per month. It covers basic operations such as order processing, customer service, product selection and listing, and link checks, as well as advanced operations including data analysis, link optimization, competitor tracking, advertising promotion, and review management. Through detailed and refined operations, it helps sellers improve their shop's profitability.

02/02/2026 Logistics Industry Insights
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Cameroon Customs Raises Tax Revenue Via WCO Audit Support

Cameroon Customs Raises Tax Revenue Via WCO Audit Support

The World Customs Organization (WCO) is assisting Cameroon Customs in enhancing its Post-Clearance Audit (PCA) capabilities to improve clearance efficiency, optimize resource allocation, and strengthen tax administration. Through diagnostics, action plan development, and specific recommendations, the WCO is helping Cameroon establish a professional and stable PCA organizational structure. This initiative aims to achieve a win-win situation of trade facilitation and revenue security, ultimately contributing to more efficient customs operations and increased revenue collection for the country.

02/02/2026 Customs Knowledge
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Gambia Revenue Authority Adopts Data Dashboards to Boost Efficiency

Gambia Revenue Authority Adopts Data Dashboards to Boost Efficiency

The Gambia Revenue Authority introduced a strategic dashboard to enhance decision-making efficiency by centrally displaying key performance indicators (KPIs) and providing managers with insights into organizational operations. Key steps in building the dashboard included defining the target audience, selecting the appropriate dashboard type, and identifying relevant KPIs and data sources. This case offers valuable lessons for various industries, emphasizing the importance of data-driven decision-making. The dashboard helps to monitor progress towards strategic goals and identify areas for improvement, ultimately leading to better tax management practices.

02/03/2026 Customs Knowledge
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Gambia Tax Authority Adopts Dashboards to Improve Revenue Collection

Gambia Tax Authority Adopts Dashboards to Improve Revenue Collection

With funding from Sweden and support from the World Customs Organization, the Gambia Revenue Authority is actively developing a strategic dashboard. This initiative aims to enhance performance in key areas such as tax collection, trade facilitation, compliance management, reform modernization, and human resource management through data-driven decision-making. The ultimate goal is to comprehensively upgrade and ensure the sustainable development of tax administration in Gambia.

02/03/2026 Customs Knowledge
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Lesotho Revenue Authority Advances Operational Excellence in Strategic Retreat

Lesotho Revenue Authority Advances Operational Excellence in Strategic Retreat

The Lesotho Revenue Authority (LRA) successfully held a high-level strategic retreat to clarify strategic priorities, enhance leadership, and accelerate reform and modernization. The World Customs Organization, the World Bank, and the Finnish Customs Cooperation Fund provided support. The retreat strengthened the management team's cohesion and provided clear direction for the organization's future development. Key focus areas included improving tax administration, fostering effective leadership, and driving strategic growth initiatives to enhance the LRA's overall performance and contribution to Lesotho's economic development.

02/03/2026 Customs Knowledge
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