Bolivia Enhances Trade Efficiency Through Global Program

Bolivia Enhances Trade Efficiency Through Global Program

The Global Trade Facilitation Programme (GTFP) has been launched in Bolivia to enhance customs modernization through capacity building. Funded by the Swiss State Secretariat for Economic Affairs (SECO) and implemented by the World Customs Organization (WCO), the project covers areas such as risk management, advance rulings, and organizational development. A tripartite Memorandum of Understanding ensures the project's smooth implementation. This initiative aims to help Bolivia better comply with international trade agreements and promote economic development.

01/05/2026 Customs Knowledge
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Lesotho Revenue Authority Strengthens Leadership with WCO Aid

Lesotho Revenue Authority Strengthens Leadership with WCO Aid

The Lesotho Revenue Authority, during an executive team retreat, leveraged the World Customs Organization's Leadership and Management Development System to clarify strategic priorities and enhance team collaboration, achieving significant results. This case demonstrates how effective leadership development can significantly improve overall organizational effectiveness and offers valuable lessons for other organizations. The focus on strategic alignment and improved teamwork fostered a more cohesive and productive environment, ultimately contributing to the success of the LRA's strategic objectives.

12/30/2025 Customs Knowledge
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Bahamas Customs Modernization Boosts WTO Bid Regional Trade

Bahamas Customs Modernization Boosts WTO Bid Regional Trade

The World Customs Organization (WCO) has launched a two-year customs capacity building program to support the Bahamas' accession to the World Trade Organization (WTO). Funded by the Inter-American Development Bank, the program covers three key areas: organizational development, human resources, and governance. It aims to enhance the efficiency, transparency, and compliance of Bahamas Customs, bringing it up to international standards and positioning it as a model for the Caribbean region.

01/07/2026 Customs Knowledge
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Uzbekistan Joins SECOWCO Program to Enhance Trade Efficiency

Uzbekistan Joins SECOWCO Program to Enhance Trade Efficiency

Uzbekistan joined the SECO-WCO Global Trade Facilitation Programme to enhance customs efficiency and optimize the business environment. The project supports capacity building and organizational development, strengthens post-clearance audits, and conducts release time studies, promoting economic growth and regional connectivity. This initiative aligns with global trade facilitation trends and is expected to modernize Uzbekistan's customs, optimize regulations, and improve services. It aims to contribute significantly to the country's economic development and regional cooperation.

01/26/2026 Customs Knowledge
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Gambia Revenue Authority Adopts WCO Strategy for Regional Leadership

Gambia Revenue Authority Adopts WCO Strategy for Regional Leadership

With the support of the World Customs Organization, The Gambia Revenue Authority (GRA) launched strategic management reforms to enhance organizational efficiency and strategic execution. Through assessment, roadmap development, and strengthening project management systems, the GRA aims to become a West African tax model, contributing to regional development. The reforms are expected to improve revenue collection, streamline processes, and foster greater international cooperation in tax matters, ultimately boosting The Gambia's economic growth and stability.

01/26/2026 Customs Knowledge
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How Logistics Companies Can Effectively Prevent the Loss of Strategic Customers

How Logistics Companies Can Effectively Prevent the Loss of Strategic Customers

Logistics companies often face the risk of losing strategic major clients in a competitive environment and must take a multifaceted approach to prevention. This includes understanding customer needs, promoting organizational collaboration, monitoring signs of churn, responding to demand upgrades, and paying attention to decision-maker risks. Effective customer relationship management helps reduce churn and ensures the sustainable development of the enterprise.

07/23/2025 Logistics
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Uzbekistan Unveils Major Customs Reform to Boost Trade

Uzbekistan Unveils Major Customs Reform to Boost Trade

Uzbekistan launched the second phase of the Global Trade Facilitation Program (GTFP), aiming to enhance customs capabilities, optimize trade processes, reduce trade costs, and promote cross-border trade development. The project will focus on organizational development and trade facilitation, leveraging WCO capacity-building tools to upgrade Uzbekistan's customs system, injecting new momentum into economic growth. This initiative seeks to streamline procedures, improve efficiency, and ultimately contribute to a more competitive and integrated trading environment for Uzbekistan.

01/05/2026 Customs Knowledge
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WCO Program Advances Serbian Customs Modernization

WCO Program Advances Serbian Customs Modernization

The World Customs Organization (WCO) held a Leadership and Management Development Workshop in Serbia, aiming to enhance the leadership and management skills of Serbian customs officials. This initiative is designed to drive organizational reform and modernization. Participants greatly benefited from the workshop and expressed their commitment to applying the acquired knowledge to bridge the gap between policy formulation and implementation. They pledged to contribute to the development of Serbian Customs by leveraging their improved leadership capabilities.

01/22/2026 Customs Knowledge
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WCO Launches Virtual Leadership Program for Colombian Customs

WCO Launches Virtual Leadership Program for Colombian Customs

The World Customs Organization (WCO), at the request of the Colombian National Directorate of Taxes and Customs (DIAN), successfully conducted its first fully virtual Leadership and Management Development Programme. Focusing on leadership enhancement and crisis management, the program utilized innovative teaching methodologies and achieved significant results, improving the overall capabilities of individual participants, teams, and the organization. The Director General of DIAN highly praised the collaboration and expressed anticipation for future partnerships with the WCO to further organizational development.

01/26/2026 Customs Knowledge
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Niger Customs Adopts Competencybased HR Management

Niger Customs Adopts Competencybased HR Management

Niger Customs, with the support of the World Customs Organization, is implementing a competency-based human resource management system modernization. Through expert guidance, capacity building, and high-level support, they have completed the development of a job catalog, competency framework, and job descriptions. A future development blueprint has also been planned, aiming to improve the overall effectiveness of the customs administration. This initiative focuses on enhancing employee skills and aligning them with organizational goals to achieve customs modernization and improve service delivery.

01/22/2026 Customs Knowledge
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