Botswana Overhauls Tax Agency for Improved Efficiency

Botswana Overhauls Tax Agency for Improved Efficiency

The Botswana Unified Revenue Service (BURS), in collaboration with the WCO, implemented a competency-based human resource management program. This initiative aimed to enhance organizational performance, improve employee engagement, and strengthen border management. The program focused on identifying and developing the necessary skills and knowledge for BURS staff to effectively carry out their duties, ultimately contributing to a more efficient and effective tax administration system in Botswana. The partnership with WCO provided valuable expertise and support in the design and implementation of the competency model.

01/05/2026 Customs Knowledge
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MENA Customs Boost Efficiency in Wcoled Workshop

MENA Customs Boost Efficiency in Wcoled Workshop

The World Customs Organization (WCO) held a workshop on organizational performance evaluation in the Middle East and North Africa (MENA) region, aiming to enhance regional customs effectiveness. The workshop covered core topics such as strategic planning indicator design and work area planning. Qatar Customs shared their experience in business intelligence exploration. Based on WCO standards, this event assists customs administrations in the MENA region to improve management and promote regional trade development. This initiative aims to foster efficiency and collaboration within the customs community.

01/05/2026 Customs Knowledge
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Amazon Workers Reject Unionization in Alabama Amid Labor Disputes

Amazon Workers Reject Unionization in Alabama Amid Labor Disputes

The failed unionization attempt at Amazon in Alabama highlights the complexities of labor-management relations. This analysis explores the reasons behind the vote, including Amazon's anti-union tactics, employee concerns about working conditions, and the challenges facing the union movement. It emphasizes the need for unions to innovate their organizational models, expand their services, strengthen data analysis, and deepen social cooperation to adapt to the new era and safeguard workers' rights. The case underscores the evolving landscape of labor organizing in the face of powerful corporate resistance.

01/19/2026 Logistics Industry Insights
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WCO Launches Leadership Program for Mauritius Revenue Authority

WCO Launches Leadership Program for Mauritius Revenue Authority

The WCO conducted a leadership workshop for the Mauritius Revenue Authority, aiming to enhance the skills of its managers and foster a dynamic leadership culture. The workshop emphasized self-awareness, team building, and change management. Participants explored effective leadership strategies and techniques to improve organizational performance. The training sought to equip managers with the tools necessary to navigate challenges, inspire their teams, and drive positive change within the customs administration. Ultimately, the goal was to cultivate a more effective and responsive customs service in Mauritius.

01/22/2026 Customs Knowledge
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Mali Customs Boosts Training with WCO Support for Staff Efficiency

Mali Customs Boosts Training with WCO Support for Staff Efficiency

With the support of the World Customs Organization, Mali Customs developed a Human Resource Management Strategy for 2018-2021. This strategy aims to enhance employee skills, improve work efficiency, and strengthen organizational cohesion through tools like competency models, ultimately achieving the overall mission of customs. The success of Mali Customs has attracted significant attention from the Ministry of Finance and is expected to be promoted to other government departments. The focus is on building a capable and motivated workforce to drive customs modernization and improve overall performance.

01/26/2026 Customs Knowledge
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Niger Adopts WCO System to Streamline Customs Trade

Niger Adopts WCO System to Streamline Customs Trade

The World Customs Organization (WCO) conducted a diagnostic assessment of Niger Customs to enhance its commodity classification and valuation capabilities, aiming to boost African trade. The assessment covered legal frameworks, organizational structures, personnel skills, information technology, and cooperation mechanisms, proposing improvements incorporated into an EU-funded action plan. This initiative aims to harmonize commodity classification standards, facilitating trade and economic development in Niger and across Africa. The focus is on improving efficiency and transparency in customs procedures to promote regional integration and economic growth.

01/27/2026 Customs Knowledge
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Uzbekistan Maldives Boost Customs Audits in Joint Workshop

Uzbekistan Maldives Boost Customs Audits in Joint Workshop

Under the World Customs Organization framework, Uzbekistan and Maldives Customs successfully held an online seminar focusing on the exchange of Post-Clearance Audit (PCA) experiences. The Maldives shared their practices in organizational structure, legal framework, operating procedures, and IT systems, aiming to enhance Uzbekistan's capabilities in PCA. This exchange also strengthened customs cooperation between the two countries, fostering trade facilitation and improving customs administration efficiency. The seminar provided a platform for knowledge sharing and best practice adoption in the area of post-clearance audit.

01/26/2026 Customs Knowledge
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Supply Chain Industry Tackles Talent Shortage with Skills Training

Supply Chain Industry Tackles Talent Shortage with Skills Training

The supply chain talent gap is widening, requiring companies to proactively expand recruitment channels and prioritize the cultivation of both hard and soft skills. By engaging in university-enterprise cooperation and providing skills training, businesses can effectively address talent challenges and lay a solid foundation for future growth. This proactive approach ensures a steady pipeline of qualified professionals equipped to navigate the complexities of modern supply chains and contribute to organizational success. Addressing this shortage is crucial for maintaining competitiveness and driving innovation within the industry.

01/27/2026 Logistics Industry Insights
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USA Cycling Adopts Saas WMS for Global Gear Management

USA Cycling Adopts Saas WMS for Global Gear Management

USA Cycling faced challenges in managing event equipment. By implementing RedPrairie's (now Blue Yonder) SaaS WMS, they achieved comprehensive tracking and management of their equipment. This resulted in significant improvements in efficiency, reduced losses, and enhanced service quality. This case study demonstrates the potential of SaaS WMS in improving organizational operational efficiency. The WMS solution allowed for better visibility and control over inventory, ensuring that the right equipment was available at the right place and time, ultimately contributing to a smoother and more successful event experience.

01/30/2026 Warehousing
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Mali Customs Adopts Competencybased HR Modernization

Mali Customs Adopts Competencybased HR Modernization

With WCO support, Mali Customs initiated a competency-based human resource modernization reform. This aims to build a high-quality, professional workforce through a modern training system, career development system, and integrity policies. The goal is to enhance overall customs performance, strengthen organizational competitiveness, and promote Mali's sustainable economic development. This paper analyzes the reform's background, objectives, key achievements, challenges, and opportunities. It also proposes recommendations for an action plan to further the reform's success and ensure its long-term impact on the Malian customs administration.

01/30/2026 Customs Knowledge
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