Amazon Ends Top Reviewer Badge Impacting Sellers

Amazon Ends Top Reviewer Badge Impacting Sellers

Amazon's removal of the "TOP Review" badge has sparked heated discussions among sellers. While the impact on review weighting remains unclear, the security and stability of reviews are still highly valued. This move may aim to purify the review environment. Sellers should focus more on product quality and user experience, while adapting to platform policy changes. Maintaining genuine customer relationships and proactively addressing feedback will be crucial for long-term success on Amazon.

12/29/2025 Logistics Industry Insights
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Ebay Customer Service Roles Challenges and Career Growth

Ebay Customer Service Roles Challenges and Career Growth

This article provides an in-depth analysis of the responsibilities, workload factors, and career prospects of eBay customer service representatives. Their tasks include responding to emails, processing orders, managing product reviews, and collecting buyer information. Workload is affected by company size, job responsibilities, and individual capabilities. Through continuous learning and experience accumulation, eBay customer service representatives can advance to senior customer service roles, customer service supervisors, or even transition to store operations, achieving career development.

12/30/2025 Logistics Encyclopedia
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Ozon Launches Comment Pinning to Enhance Sales

Ozon Launches Comment Pinning to Enhance Sales

OZON has launched a pinned review feature, allowing sellers to highlight positive reviews to improve conversion rates. Positive reviews significantly boost click-through and add-to-cart rates. Sellers are advised to actively collect positive feedback and regularly update pinned reviews to maintain page appeal. Currently, this feature primarily supports the local model, with cross-border stores soon to be supported. Future optimizations are expected, aiming to enhance the experience for both sellers and buyers.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Adapt to Stricter Review Policies

Amazon Sellers Adapt to Stricter Review Policies

With tightening Amazon policies, the risk of violating rules to obtain reviews is increasing. This article analyzes common non-compliant methods and their associated risks, and proposes compliant review acquisition strategies, including caring emails, the 'Request a Review' feature, and compliant insert cards. It emphasizes that sellers should focus on improving product quality and operational capabilities to achieve sustainable growth on Amazon. Avoid black hat tactics and prioritize building a strong brand reputation through legitimate means.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Guide to Reviving Listings and Increasing Sales

Amazon Sellers Guide to Reviving Listings and Increasing Sales

This article delves into Amazon Listing Refresh techniques, explaining its principles, applicable scenarios, operation methods, and precautions. Listing Refresh aims to revitalize older listings, regaining the 'new product' traffic boost to address issues like slow sales and negative reviews. The article details the steps involved in a technical refresh and reminds sellers to operate cautiously to avoid violations. The goal is to improve visibility and sales performance by essentially resetting the listing's perceived age within Amazon's algorithm.

01/06/2026 Logistics Encyclopedia
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Amazon Expands Hiring Discounts Ahead of Peak Season

Amazon Expands Hiring Discounts Ahead of Peak Season

Amazon is gearing up for the peak season by announcing the hiring of 150,000 employees and increasing wages and benefits, demonstrating confidence in year-end sales growth. Simultaneously, the Vine program is launching limited-time discounts, providing sellers with opportunities to gain reviews. Sellers should rationally assess their situation, optimize product listings and promotion strategies, seize opportunities, and achieve sales goals. This period requires careful planning and execution to maximize potential gains during the busy holiday shopping season.

01/06/2026 Logistics Industry Insights
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Execommerce Chair Tong Investigated for Embezzlement

Execommerce Chair Tong Investigated for Embezzlement

The investigation of Global Top E-commerce's former chairman, Xu Jiadong, for suspected embezzlement has shocked the industry. This article reviews Global Top E-commerce's journey from glory to hardship, analyzes the drawbacks of its extensive product listing model, and explores its transformation path. It also offers insights into the future development of the cross-border e-commerce industry. The Xu Jiadong incident adds uncertainty to Global Top E-commerce's future and serves as a warning for the industry to transform and upgrade.

01/04/2026 Logistics Industry Insights
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