Sudan Customs Modernizes HR with WCO Assistance

Sudan Customs Modernizes HR with WCO Assistance

The World Customs Organization (WCO) supports Sudan Customs in its HR management modernization transformation. Through workshops and expert assistance, the WCO helps Sudan Customs build a competency-based HR management system, including tools like a position directory, competency framework, job descriptions, and a competency dictionary. This initiative aims to improve customs service efficiency, enhance law enforcement capabilities, improve the customs image, and ultimately promote Sudan's economic development.

01/30/2026 Customs Knowledge
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Tanzania Boosts Trade with Upgraded Customs System

Tanzania Boosts Trade with Upgraded Customs System

With support from WCO/JICA, Tanzania is actively developing a customs risk management framework to enhance customs efficiency, combat smuggling and tax evasion, and promote trade facilitation. Through risk identification, assessment, control, and monitoring, this framework will help Tanzanian customs address challenges and contribute to national economic development. International cooperation and continuous improvement are key. The risk management concept is also applicable to other areas.

01/30/2026 Customs Knowledge
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Colombia Overhauls Customs with WCO Backing

Colombia Overhauls Customs with WCO Backing

The WCO assisted Colombia's DIAN in enhancing its strategic planning and project management capabilities. This collaboration resulted in a draft implementation plan for a management system, supporting the modernization and transformation of the Customs administration. The initiative aims to improve efficiency and effectiveness through better strategic alignment and project execution. The focus was on building internal capacity and developing a sustainable framework for future development.

02/02/2026 Customs Knowledge
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Gambia Tax Authority Adopts Dashboards to Improve Revenue Collection

Gambia Tax Authority Adopts Dashboards to Improve Revenue Collection

With funding from Sweden and support from the World Customs Organization, the Gambia Revenue Authority is actively developing a strategic dashboard. This initiative aims to enhance performance in key areas such as tax collection, trade facilitation, compliance management, reform modernization, and human resource management through data-driven decision-making. The ultimate goal is to comprehensively upgrade and ensure the sustainable development of tax administration in Gambia.

02/03/2026 Customs Knowledge
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Bolivia Customs Boosts Staff Resilience Via WCOSECO Program

Bolivia Customs Boosts Staff Resilience Via WCOSECO Program

The WCO-SECO GTFP project assisted Bolivian Customs in enhancing stress management skills and team cohesion among its officers. This support helped them navigate the challenges posed by the COVID-19 pandemic. The project recommended establishing a permanent mechanism for stress management and resilience building within the customs administration to ensure continued well-being and effectiveness of customs officers in the face of ongoing and future pressures.

02/03/2026 Customs Knowledge
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Custom Apparel Exporter Overcomes Rejection to Restore Trust

Custom Apparel Exporter Overcomes Rejection to Restore Trust

A foreign trade company faced customer returns due to quality issues in customized clothing, leading to difficulties in collecting payment and a trust crisis. Experts advise the company to proactively take responsibility, rebuild trust, and adopt a three-step strategy: assessing risks, striving for inspection, and handling issues flexibly. The importance of quality control as the foundation for the survival and development of foreign trade enterprises is also emphasized. Addressing the quality problem and communication effectively are crucial for restoring the business relationship and mitigating further financial losses.

11/03/2025 Customs Knowledge
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WCO Launches Elearning on Python ML for Customs Modernization

WCO Launches Elearning on Python ML for Customs Modernization

The World Customs Organization (WCO) has launched a Data Quality E-Learning course to enhance data analysis skills of customs officials, ensuring data quality at the source and unlocking its value. The course covers data quality assessment, cleaning techniques, Python programming, and machine learning algorithm applications. It supports the intelligent transformation of customs departments and improves the accuracy of risk goods identification and tax revenue forecasting. The course aims to equip customs officials with the necessary skills to leverage data effectively for improved decision-making and operational efficiency.

12/30/2025 Customs Knowledge
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Hyundai Recalls Vehicles Amid Whistleblower Probe

Hyundai Recalls Vehicles Amid Whistleblower Probe

Hyundai Motor faces a massive recall and government investigation in South Korea due to internal whistleblowing, exposing issues within its quality control system. An engineer reported five major design flaws concealed by the company, affecting several key models. This crisis highlights internal communication failures and hierarchical culture within Hyundai. It also raises concerns about corporate social responsibility and government oversight. Hyundai needs to address the quality problems and rebuild its brand image. The incident underscores the importance of transparent communication channels and robust quality assurance processes within automotive manufacturing.

01/29/2026 Logistics Industry Insights
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