Senegal Customs Overhauls HR Leads West African Reform
Supported by the Swedish government-funded West African Customs Administration Modernization (WACAM) project, Senegalese Customs is actively modernizing its human resource processes. This includes developing key tools such as job and competency directories and building a competency-based management system. The project serves as a model for customs administration modernization in the West African region and provides valuable experience for other countries. It highlights the importance of investing in human resources to improve customs efficiency and effectiveness within the region.









