The article explores the importance of revenue collection as a core function of customs and how, with social development, the role of customs has expanded to include anti-counterfeiting, anti-terrorism, and environmental protection. Customs faces both challenges and opportunities in balancing these new tasks with traditional responsibilities.
The World Customs Organization (WCO) held a Post Clearance Audit workshop in Bahrain to enhance Bahrain Customs' revenue collection capabilities. The workshop focused on international standards, risk management, and audit preparation, emphasizing the importance of risk assessment and data analysis in auditing. Through case studies and practical exercises, it helped Bahrain Customs officials master audit techniques, laying the foundation for building an efficient tax system. The training aimed to improve compliance and reduce revenue leakage through effective post-clearance control mechanisms.
At the request of the Liberia Revenue Authority, the World Customs Organization sent an expert mission to Liberia to strengthen its customs valuation and classification infrastructure. Through assessments, workshops, and recommendations, the mission assisted Liberia in implementing relevant World Trade Organization agreements and developing a strategy to terminate private sector inspection contracts. The goal was to enhance revenue collection, promote trade facilitation, and foster economic development within the country. The mission's work focused on building sustainable capacity and ensuring compliance with international standards.
The Gambia Revenue Authority, with WCO support, developed a project management methodology to improve project efficiency, standardize processes, reduce risks, and optimize resource allocation. This initiative aims to enhance the Authority's ability to effectively manage and deliver projects related to tax reform and revenue collection. By implementing a structured approach, the GRA seeks to improve accountability, transparency, and ultimately, its overall performance in achieving its strategic objectives. The project management framework will also facilitate better coordination and communication among different departments and stakeholders.
The World Customs Organization (WCO) conducted a customs valuation training in Seychelles to enhance the practical skills of the country's customs officers. The training focused on the core principles of the WTO Agreement on Customs Valuation, combining theoretical knowledge with practical exercises. This initiative is part of the WCO's capacity building project, aimed at assisting developing countries in improving customs administration, promoting trade facilitation, and increasing revenue collection. Accurate customs valuation is crucial for ensuring revenue integrity and maintaining fair trade practices.
The World Customs Organization (WCO) supported Sierra Leone in enhancing its Post Clearance Audit (PCA) capabilities through a workshop, technical assistance, and an action plan. This aims to effectively implement the World Trade Organization (WTO)'s Trade Facilitation Agreement (TFA). The initiative focuses on strengthening the Sierra Leone National Revenue Authority (NRA)'s customs risk management, improving control effectiveness, and promoting trade facilitation. Ultimately, this contributes to the country's sustainable economic development by optimizing revenue collection and streamlining trade processes.
With support from the World Customs Organization, the Gambia Revenue Authority has developed a strategic dashboard. This dashboard aims to improve management effectiveness in areas such as tax collection and trade facilitation through the monitoring and analysis of key performance indicators (KPIs). It will provide management with a comprehensive overview of performance, enabling them to make more informed decisions, seize opportunities, and address challenges, ultimately contributing to Gambia's economic development. The dashboard is expected to enhance transparency and accountability within the revenue authority.
The WCO is supporting the Gambia Revenue Authority (GRA) in upgrading its human resources management. This initiative pioneers competency-based HRM in West and Central Africa, aiming to establish a regional hub for talent. The project focuses on developing skills and capabilities within the GRA, ultimately enhancing its operational efficiency and effectiveness. By implementing modern HR practices, the GRA aims to attract, retain, and develop a highly skilled workforce, contributing to improved revenue collection and overall economic development in the region.
This paper delves into the rise of airline ancillary revenue and its impact on industry profitability and passenger experience. By analyzing the growth drivers, composition, benefits, and the role of innovative startups in ancillary revenue, it reveals its increasing importance in airlines' financial stability and personalized services. The study also explores the future development trends driven by technology, highlighting how ancillary revenue is reshaping the aviation landscape and offering new opportunities for airlines to enhance revenue streams while improving the overall travel experience for passengers.
With the support of the WCO and Sida-WCO TFCM Programme, the Malawi Revenue Authority (MRA) is actively building a competency-based human resource management system (CBHRM) to enhance organizational effectiveness. This initiative aims to improve talent selection, customize training programs, implement objective performance evaluations, and optimize career development. MRA's experience provides valuable lessons for other developing countries' tax administrations. The CBHRM framework helps MRA to strategically manage its workforce, ensuring it possesses the necessary skills and knowledge to effectively administer taxes and contribute to national development.
