Customs HR Strategies for Crisis Resilience and Adaptation

Customs HR Strategies for Crisis Resilience and Adaptation

This article provides an in-depth interpretation of the World Customs Organization (WCO) guidelines, aiming to assist customs administrations in enhancing human resource resilience during crises. It analyzes the challenges faced by customs HR under the pandemic and elaborates on seven key areas for building resilience, including leadership & communication, employee health & safety, and workplace transformation. Drawing on international best practices, the article offers valuable insights and references for customs administrations to address future challenges. This resource is designed to strengthen HR functions within customs agencies globally.

01/20/2026 Customs Knowledge
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Latvia Sets Global Standard in Customs Training Innovation

Latvia Sets Global Standard in Customs Training Innovation

Latvia has developed an innovative customs talent cultivation model in cooperation with Riga Technical University, the State Revenue Service, and the private sector, creating a multi-stakeholder ecosystem. This model combines theory and practice, integrates multiple disciplines, and continuously improves training quality, offering valuable insights for other countries. Simultaneously, the WCO Management Development Program empowers customs leaders and contributes to building a global community for customs talent development. This collaborative approach fosters a more effective and globally connected customs workforce.

11/30/-0001 Customs Knowledge
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Colombia Customs Boosts Risk Management with WCO Aid

Colombia Customs Boosts Risk Management with WCO Aid

The WCO held a workshop in Colombia to help DIAN improve its risk management capabilities. Experts provided instruction, and DIAN actively participated. The GTFP will continue to support DIAN's technological transformation over the next three years, promoting trade facilitation. The workshop aimed to strengthen DIAN's ability to identify and mitigate potential risks in cross-border trade, enhancing security and efficiency. Through enhanced risk management practices and customs cooperation, DIAN can contribute to a more secure and facilitated trade environment.

01/20/2026 Customs Knowledge
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Antigua and Barbuda Customs Launches Fiveyear Modernization Plan

Antigua and Barbuda Customs Launches Fiveyear Modernization Plan

Antigua and Barbuda Customs is implementing a five-year strategy in response to the World Customs Organization's Mercator Program. This initiative aims to modernize customs operations, promote economic development, and enhance international competitiveness. The strategic plan focuses on streamlining processes, improving efficiency, and aligning with global best practices. By embracing international standards and modern technologies, Antigua and Barbuda Customs seeks to facilitate trade, strengthen border security, and contribute to the nation's sustainable economic growth. This modernization effort is crucial for attracting investment and fostering a more competitive business environment.

01/20/2026 Customs Knowledge
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Guatemala Boosts Trade Compliance with Customs Valuation Training

Guatemala Boosts Trade Compliance with Customs Valuation Training

The Guatemala National Workshop on Customs Valuation aims to improve customs valuation practices and promote trade compliance and efficiency. The workshop covers topics such as the interpretation of the WTO Valuation Agreement, Guatemalan customs regulations, practical valuation operations, risk management, and dispute resolution. Through knowledge sharing and capacity building, it helps Guatemala integrate into the global trading system. The workshop seeks to strengthen Guatemala's ability to accurately value goods, facilitate legitimate trade, and prevent revenue loss, contributing to its economic development.

01/20/2026 Customs Knowledge
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WCO Enhances Customs Training to Strengthen Environmental Protection

WCO Enhances Customs Training to Strengthen Environmental Protection

The World Customs Organization (WCO) conducted a Multilateral Environmental Agreements (MEA) Train-the-Trainer workshop in Kenya, focusing on the Basel and Montreal Conventions. Through capacity building, the WCO aims to assist national customs administrations in improving compliance, combating illegal trade, and protecting the environment. The Sida-WCO Trade Facilitation and Customs Modernization (TFCM) Programme provides technical assistance to relevant customs agencies to address trade-related environmental issues and promote sustainable development. This initiative empowers customs officers to effectively enforce environmental regulations and contribute to global environmental protection efforts.

01/20/2026 Customs Knowledge
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Wcos Harmonized Customs Terms Boost Global Trade Efficiency

Wcos Harmonized Customs Terms Boost Global Trade Efficiency

The World Customs Organization's (WCO) International Customs Terminology aims to establish unified customs terminology standards and facilitate international trade. It is recommended that all parties widely apply this interpretation, accurately cite it at the international level, and incorporate it into legislation and education. The WCO encourages all parties to provide timely feedback on implementation, jointly building a more prosperous global trade system. This standardization promotes clarity and efficiency in cross-border transactions, reducing ambiguity and fostering smoother international commerce.

01/20/2026 Customs Knowledge
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US Customs Extends CTPAT Program to Nonasset 3pls

US Customs Extends CTPAT Program to Nonasset 3pls

U.S. Customs and Border Protection (CBP) launched a five-year pilot program, for the first time allowing non-asset based Third-Party Logistics (3PL) providers to participate in the Customs-Trade Partnership Against Terrorism (CTPAT). This aims to strengthen supply chain security and address potential vulnerabilities. Participating companies must meet security standards, receive facilitation benefits, and contribute to overall supply chain security enhancement. The pilot program will provide experience for future CTPAT program expansion.

01/21/2026 Logistics
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Switzerland WCO Aid Bolivias Customs Modernization for Trade

Switzerland WCO Aid Bolivias Customs Modernization for Trade

The WCO conducted an assessment of Bolivia Customs' implementation of the Mercator Agreement, recommending improvements in areas such as risk management and advance rulings. Bolivia expressed its gratitude and appreciation for the recommendations. The assessment highlighted the need for enhanced efficiency and transparency in customs procedures to further facilitate trade and economic growth. Bolivia acknowledged the value of the WCO's expertise and committed to implementing the suggested improvements to strengthen its customs operations and better align with international standards. This collaboration underscores the importance of international cooperation in promoting trade facilitation.

01/26/2026 Customs Knowledge
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DR Congo Enhances Customs Valuation with WCO Assistance

DR Congo Enhances Customs Valuation with WCO Assistance

The WCO is assisting the Democratic Republic of the Congo (DRC) Customs to enhance its valuation capabilities, addressing challenges following contract termination to safeguard revenue and ensure fair trade. This initiative is part of the WCO's West and Central Africa assistance program. The support aims to strengthen customs procedures and improve the accuracy of valuation processes, thereby contributing to increased revenue collection and a more transparent trading environment in the DRC.

01/26/2026 Customs Knowledge
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