Amazon Sellers Urged to Address Quality Complaints to Safeguard Accounts

Amazon Sellers Urged to Address Quality Complaints to Safeguard Accounts

Facing FBA customer complaints about product quality impacting your account? Don't panic! This article provides an efficient appeal process, including problem verification, corrective action plan development, and appeal letter writing, helping you resolve the crisis and stabilize your account. The key is to identify the root cause of the problem, provide strong evidence, and commit to improvement measures to gain Amazon's trust. By addressing the specific issues and demonstrating a commitment to quality, you can successfully navigate the appeal process and protect your FBA business.

01/29/2026 Logistics Encyclopedia
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Amazon Cracks Down on Vacuum Cleaner Sellers Over Compliance

Amazon Cracks Down on Vacuum Cleaner Sellers Over Compliance

Recent Amazon account suspensions, particularly affecting vacuum cleaner brands, have raised concerns about 'guilt by association.' With increasing scrutiny, how can sellers proactively identify and rectify potential violations? Compliance is crucial for survival on Amazon. Sellers must fortify their compliance practices to ensure sustainable growth. This includes rigorous self-audits and adherence to Amazon's policies to mitigate risks and maintain account health. Focusing on brand compliance and account security is paramount in navigating the evolving Amazon landscape and avoiding penalties.

01/05/2026 Logistics Industry Insights
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Amazon Suspends Sellers Over Payment Account Violations

Amazon Suspends Sellers Over Payment Account Violations

Before the Amazon peak season, many sellers faced account suspension due to payment account association issues. The platform identifies related stores by crawling payment account information to combat violations. Sellers should strictly adhere to platform rules, use independent payment accounts, conduct regular self-checks, implement risk isolation, and prioritize compliance to avoid potential risks. This proactive approach is crucial for maintaining account health and ensuring smooth operations on the Amazon marketplace.

01/06/2026 Logistics Industry Insights
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Guide Simplifies Crossborder Ecommerce for Businesses

Guide Simplifies Crossborder Ecommerce for Businesses

This document provides a comprehensive self-service guide for Daxu cross-border users, covering modules such as account management, points rules, content publishing, activity management, and cross-border articles. It aims to help users quickly locate problems, efficiently solve difficulties, and improve the operational efficiency of cross-border e-commerce. The guide offers practical instructions and solutions to common issues, empowering users to manage their accounts and activities independently and effectively within the Daxu platform.

01/06/2026 Logistics Encyclopedia
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Coupang Tightens Rules on Chinese Sellers After Trust Concerns

Coupang Tightens Rules on Chinese Sellers After Trust Concerns

Coupang faces a trust crisis due to low-price traps set by Chinese sellers, leading to platform rectification. It canceled some self-shipping models and raised entry barriers. This incident exposes information leakage risks in cross-border e-commerce, warning sellers to operate in compliance. Platforms need to strengthen supervision and quality control to protect consumer rights and rebuild trust. The incident highlights the importance of robust security measures and ethical business practices in the competitive landscape of cross-border e-commerce to maintain consumer confidence and platform integrity.

12/29/2025 Logistics Industry Insights
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Amazon Sellers Guide to Safe Offplatform Promotion

Amazon Sellers Guide to Safe Offplatform Promotion

This article delves into common violations in Amazon off-site promotion, such as discount stacking, reviews, and rank manipulation. It provides detailed risk avoidance strategies, including diversified campaigns, controlled discount levels, and self-inspection. It emphasizes that Amazon targets violations, not off-site promotion itself, aiming to help sellers safely and effectively use off-site promotion to boost sales. By understanding and mitigating these risks, sellers can leverage external traffic sources without jeopardizing their Amazon accounts.

01/06/2026 Logistics Industry Insights
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Walmart Seller Account Suspensions Spike During Peak Season

Walmart Seller Account Suspensions Spike During Peak Season

Walmart sellers are experiencing a sudden wave of account suspensions during peak season! This article delves into the reasons behind these suspensions, focusing on three key areas: operational performance, trust and safety, and policy violations. We provide self-assessment and appeal suggestions to help sellers recover their accounts and minimize losses. The importance of compliant operation is emphasized to avoid recurrence and achieve long-term sustainable growth on the platform. Stay informed and operate within Walmart's guidelines to ensure your business thrives.

01/06/2026 Logistics Industry Insights
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Wechat Official Account Registration Guide for Beginners

Wechat Official Account Registration Guide for Beginners

This article provides a comprehensive guide to WeChat Public Account registration, covering pre-registration preparation, registration processes for various account types, and frequently asked questions. It aims to help beginners quickly get started, successfully register and operate their own public accounts, and embark on their self-media journey. Key steps include hardware preparation, account information, identity verification, entity type selection, and operator identity verification. It also addresses common questions such as email selection, account type selection, and registration quantity limits.

01/06/2026 Customs Knowledge
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Ozon Teams with China Post to Cut Seller Shipping Costs

Ozon Teams with China Post to Cut Seller Shipping Costs

Ozon has partnered with China Post to launch ePacket delivery service, officially launching on December 1st. This service offers lower shipping discounts and free return processes. Sellers can choose self-delivery or door-to-door pickup and can directly use their existing China Post accounts for convenient operation. The aim is to reduce logistics costs and increase profit margins for sellers. This collaboration streamlines the shipping process for Chinese merchants selling on the Ozon platform, making it more competitive and efficient.

02/03/2026 Logistics
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Douyin Shop Clarifies Account Types Official Authorized Subaccounts

Douyin Shop Clarifies Account Types Official Authorized Subaccounts

This article provides an in-depth analysis of the TikTok Shop account system, detailing the differences, functions, and binding strategies of the official store account, authorized accounts, and sub-accounts. It emphasizes the uniqueness and brand endorsement role of the official account, the diverse image shaping of authorized accounts, and the refined operational value of sub-accounts. Furthermore, it summarizes account binding and unbinding strategies, answers frequently asked questions, and helps merchants efficiently operate their TikTok Shop.

12/30/2025 Logistics Encyclopedia
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