Tanzania Boosts Customs Operations with Global Aid

Tanzania Boosts Customs Operations with Global Aid

The Tanzania Revenue Authority, with support from the World Customs Organization, launched a capacity building project to enhance HS code and valuation capabilities, fostering trade facilitation and revenue growth. The project utilizes expert guidance, customized training, and knowledge transfer to deepen expertise, build a training framework, explore the binding nature of tariff information, and strengthen risk management. Ultimately, it aims to increase tax revenue, promote trade facilitation, improve compliance levels, and enhance international competitiveness.

12/30/2025 Customs Knowledge
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WCO and Eswatini Revenue Authority Launch Training Evaluation Pilot

WCO and Eswatini Revenue Authority Launch Training Evaluation Pilot

The World Customs Organization (WCO), in collaboration with the Eswatini Revenue Authority (ERA), launched a pilot training evaluation project to enhance customs officers' capabilities and optimize processes. This project utilizes a five-level evaluation model to comprehensively assess training effectiveness and support the HS-Africa Project and the Training of Trainers program. The project's findings will be shared at the WCO Capacity Building Committee meeting, contributing to global customs capacity building efforts. This initiative aims to improve efficiency and effectiveness within customs administrations.

01/05/2026 Customs Knowledge
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Lesotho Revenue Authority Upgrades HR System with WCO Assistance

Lesotho Revenue Authority Upgrades HR System with WCO Assistance

With the support of the World Customs Organization (WCO), the Lesotho Revenue Authority (LRA) is actively modernizing its human resource management. Through capacity building and process optimization, the LRA aims to establish an efficient and strategically aligned HR system, becoming a model within the Southern African Customs Union (SACU) region. This article details the LRA's actions, WCO's support, and the challenges and opportunities faced. It also looks ahead to the LRA's future development in the field of human resource management.

12/30/2025 Customs Knowledge
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Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

01/07/2026 Customs Knowledge
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Gambia Revenue Authority Adopts Strategic Dashboard for Performance Management

Gambia Revenue Authority Adopts Strategic Dashboard for Performance Management

With support from the World Customs Organization-West and Central Africa Capacity Building Project, The Gambia Revenue Authority has launched the development of a strategic dashboard to improve performance management. By identifying key performance indicators (KPIs) and establishing monitoring mechanisms, the dashboard will provide senior management with an overview of organizational performance, facilitating decision-making and organizational development. This initiative represents a significant step for The Gambia in advancing modern tax administration.

01/07/2026 Customs Knowledge
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Tanzania Adopts WCO Program to Enhance Trade Efficiency

Tanzania Adopts WCO Program to Enhance Trade Efficiency

The World Customs Organization (WCO) supported the Tanzania Revenue Authority (TRA) in implementing Post Clearance Audit (PCA) through a capacity building workshop. This initiative aimed to optimize the PCA framework, enhance risk identification and analysis capabilities, and promote trade facilitation. The activity was part of the Swedish government-funded Sida-WCO TFCM Programme, designed to assist Sub-Saharan African countries in improving customs efficiency and achieving sustainable development. The workshop provided valuable training and resources to TRA officials, fostering a more streamlined and effective customs process.

01/05/2026 Customs Knowledge
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Malawi Boosts Wildlife Trafficking Crackdown with WCO Aid

Malawi Boosts Wildlife Trafficking Crackdown with WCO Aid

The WCO is assisting the Malawi Revenue Authority in enhancing its intelligence capabilities to combat illegal wildlife trade. This support includes providing expert assistance and training to strengthen the implementation of the CITES convention. The initiative aims to build a global enforcement network to effectively address wildlife trafficking. By improving intelligence gathering and analysis, the Malawi Revenue Authority will be better equipped to identify and intercept shipments of illegal wildlife products, contributing to the protection of endangered species and the disruption of criminal networks involved in this illicit trade.

01/05/2026 Customs Knowledge
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WCO Aids Namibia in Upgrading Customs System ASYCUDA

WCO Aids Namibia in Upgrading Customs System ASYCUDA

The World Customs Organization, through its 'Accelerated Trade Facilitation Programme,' is leveraging the experience of the Zambia Revenue Authority to enhance the Namibia Revenue Agency's application capabilities of the ASYCUDA World system. This initiative aims to promote trade facilitation and economic growth. The program emphasizes a 'Customs-to-Customs' cooperation model, facilitating knowledge transfer and practical site visits to improve the operational efficiency of the Namibia Revenue Agency.

01/05/2026 Customs Knowledge
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