Lesotho Revenue Authority Advances Tax Modernization with Talent Initiative

Lesotho Revenue Authority Advances Tax Modernization with Talent Initiative

The Lesotho Revenue Authority (LRA) is actively implementing a competency-based human resource management system to enhance operational efficiency and tax collection capabilities. Supported by the World Customs Organization through the EPCB-HRMP project, the initiative aims to assist LRA in building a strategic HR management system. This system focuses on aligning talent with roles, ultimately contributing to LRA's modernization goals. This endeavor offers valuable lessons and best practices for other African tax administrations seeking to modernize their HR practices and improve overall performance.

01/22/2026 Customs Knowledge
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Ghana Revenue Authority Upgrades HR System with WCO Support

Ghana Revenue Authority Upgrades HR System with WCO Support

The Ghana Revenue Authority (GRA), with support from the World Customs Organization (WCO), has launched a blueprint for Human Resource Modernization. Through the WCO WACAM project, the GRA aims to establish a competency-based HR management system. This includes optimizing recruitment processes, strengthening employee training, improving performance management, and enhancing the capabilities of the HR department. The overall goal is to contribute to the economic development of Ghana by creating a more effective and efficient workforce.

01/22/2026 Customs Knowledge
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Sierra Leone Adopts Competencybased HR System for Revenue Authority

Sierra Leone Adopts Competencybased HR System for Revenue Authority

With WCO assistance, the Sierra Leone National Revenue Authority implemented HR reforms based on a competency model. This initiative aims to optimize recruitment, training, and performance management processes. By focusing on clearly defined competencies, the reform seeks to enhance organizational effectiveness and improve the overall performance of the revenue authority. The competency model serves as a framework for developing and evaluating employees, ensuring that they possess the necessary skills and knowledge to effectively perform their duties. Ultimately, this leads to improved revenue collection and a more efficient tax system.

01/20/2026 Customs Knowledge
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Gambia Revenue Authority Boosts HR Strategy with WCO Aid

Gambia Revenue Authority Boosts HR Strategy with WCO Aid

With Sida's funding, the WCO, through the WACAM project, is assisting the Gambia Revenue Authority in enhancing its human resource management capabilities and optimizing recruitment processes. This initiative aims to strengthen the GRA's operational efficiency by improving its ability to attract, retain, and develop qualified personnel. The project focuses on modernizing HR practices and aligning them with international standards to support the GRA's mandate in revenue collection and border security. Ultimately, this contributes to Gambia's economic development by fostering a more effective and transparent customs administration.

01/26/2026 Customs Knowledge
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Gambia Revenue Authority Boosts Staff Training with WACAM Partnership

Gambia Revenue Authority Boosts Staff Training with WACAM Partnership

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization Project, supported the Gambia Revenue Authority (GRA) in implementing competency-based human resource management modernization. The expert team assisted the GRA in refining key tools such as the competency directory and job directory, laying the foundation for subsequent communication, change management, and system implementation. This initiative aims to improve tax collection efficiency and promote national economic development.

01/26/2026 Customs Knowledge
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Gambia Revenue Authority Adopts WCO Strategy for Regional Leadership

Gambia Revenue Authority Adopts WCO Strategy for Regional Leadership

With the support of the World Customs Organization, The Gambia Revenue Authority (GRA) launched strategic management reforms to enhance organizational efficiency and strategic execution. Through assessment, roadmap development, and strengthening project management systems, the GRA aims to become a West African tax model, contributing to regional development. The reforms are expected to improve revenue collection, streamline processes, and foster greater international cooperation in tax matters, ultimately boosting The Gambia's economic growth and stability.

01/26/2026 Customs Knowledge
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Tanzania Adopts WCO Program to Enhance Trade Efficiency

Tanzania Adopts WCO Program to Enhance Trade Efficiency

The World Customs Organization (WCO) supported the Tanzania Revenue Authority (TRA) in implementing Post Clearance Audit (PCA) through a capacity building workshop. This initiative aimed to optimize the PCA framework, enhance risk identification and analysis capabilities, and promote trade facilitation. The activity was part of the Swedish government-funded Sida-WCO TFCM Programme, designed to assist Sub-Saharan African countries in improving customs efficiency and achieving sustainable development. The workshop provided valuable training and resources to TRA officials, fostering a more streamlined and effective customs process.

01/05/2026 Customs Knowledge
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WCO Enhances Customs Valuation in Rwanda and Uganda

WCO Enhances Customs Valuation in Rwanda and Uganda

The World Customs Organization (WCO) provided technical assistance on customs valuation to the Rwanda Revenue Authority (RRA) and the Uganda Revenue Authority (URA). This assistance included diagnostic missions, thematic workshops, and SYDONIA World module assessments. The aim was to strengthen the professional capacity of both countries in the area of customs valuation and to promote regional cooperation and exchange in the customs field.

01/26/2026 Customs Knowledge
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Lesotho Boosts Trade with Enhanced Customs Audits

Lesotho Boosts Trade with Enhanced Customs Audits

A high-level virtual workshop on Post-Clearance Audit was successfully conducted for the Lesotho Revenue Authority under the joint framework of HMRC, WCO, and UNCTAD. The workshop aimed to support developing countries in effectively implementing the WTO Trade Facilitation Agreement. It enhanced the professional skills of Lesotho Revenue Authority officials and fostered cooperation between customs and businesses, contributing to Lesotho's economic development. The training focused on modern PCA techniques and risk management strategies to optimize revenue collection and improve trade compliance.

01/26/2026 Customs Knowledge
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Malawi Boosts Wildlife Trafficking Crackdown with WCO Aid

Malawi Boosts Wildlife Trafficking Crackdown with WCO Aid

The WCO is assisting the Malawi Revenue Authority in enhancing its intelligence capabilities to combat illegal wildlife trade. This support includes providing expert assistance and training to strengthen the implementation of the CITES convention. The initiative aims to build a global enforcement network to effectively address wildlife trafficking. By improving intelligence gathering and analysis, the Malawi Revenue Authority will be better equipped to identify and intercept shipments of illegal wildlife products, contributing to the protection of endangered species and the disruption of criminal networks involved in this illicit trade.

01/05/2026 Customs Knowledge
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