Amazon Extends SAFET Refund Protection to European Sellers

Amazon Extends SAFET Refund Protection to European Sellers

Amazon's European CSBA (Customer Service by Amazon) service has been significantly upgraded with the addition of the SAFE-T Claim feature. This provides self-fulfilled sellers with a channel to appeal refund disputes, effectively protecting their rights. This article details the CSBA service, the SAFE-T Claim mechanism, and analyzes the suitability of CSBA for different types of sellers, helping them make informed decisions. It empowers sellers to navigate refund disputes and leverage the benefits of CSBA for enhanced customer service and protection against unfair claims.

01/04/2026 Logistics Industry Insights
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Ebay Revises Refund Policy to Curb Seller Abuse

Ebay Revises Refund Policy to Curb Seller Abuse

This article provides an in-depth analysis of eBay's latest Money Back Guarantee policy, detailing domestic and international return processes. It also offers strategies for sellers to address issues like extended return periods. The aim is to help cross-border e-commerce sellers better understand and utilize eBay policies, improve operational efficiency, reduce operational risks, and protect their rights. It covers key aspects of managing returns and refunds within the eBay ecosystem, focusing on practical solutions for common seller challenges.

12/29/2025 Logistics Encyclopedia
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Amazon Expands Seller Refund Flexibility with Data Tools

Amazon Expands Seller Refund Flexibility with Data Tools

Amazon has upgraded its seller return tools, introducing a more flexible 'Returnless Refund' option. This allows sellers to set refund thresholds based on product price. A new Returns and Inventory Health dashboard provides insights into return reasons and recovery value. These enhancements help sellers better understand return patterns, optimize return management strategies, reduce operational costs, and improve customer satisfaction. The dashboard aims to empower sellers with data-driven insights to make informed decisions regarding returns and inventory recovery.

01/15/2026 Logistics
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China Revises Export Tax Rebate Rules for Key Industries

China Revises Export Tax Rebate Rules for Key Industries

New regulations from the State Taxation Administration clarify that export enterprises failing to file for tax rebates within the prescribed period must still file tax returns. However, extensions may be granted in special circumstances or with approval. Enterprises engaged in processing trade with imported materials are required to calculate output tax according to regulations. Timely filing is crucial. If you encounter any problems, promptly communicate with the tax authorities.

09/26/2025 Customs Knowledge
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Common Questions Regarding Dangerous Goods Export

Common Questions Regarding Dangerous Goods Export

This article addresses common issues faced by clients in dangerous goods export, focusing on the relationship between customs declaration and tax refund, the connection between the port of origin and destination, and the specific documentation required for foreign clearance. By answering these questions, we aim to aid clients in successfully completing the export and related clearance processes for dangerous goods. For specific needs, please contact us for comprehensive assistance.

07/17/2025 Logistics Encyclopedia
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Customs Duty Exemption Code Explained: Understanding and Application

Customs Duty Exemption Code Explained: Understanding and Application

This article provides a detailed explanation of the structure and application of customs taxation exemption codes, covering classifications such as general taxation, gratuitous assistance, statutory tax exemptions, and specific regional tax exemptions. Through systematic classification and specific case studies, readers can gain a deep understanding of the background and implementation details of different tax policies, facilitating flexible responses in practical operations. Mastering this knowledge is an essential foundation for promoting international trade and tax processing.

07/21/2025 Logistics Encyclopedia
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Amazon Sellers Grapple With Refund Surges and Stricter Compliance

Amazon Sellers Grapple With Refund Surges and Stricter Compliance

This article delves into two major challenges currently facing Amazon sellers: the risk of abnormal refunds and compliance requirements under the European General Product Safety Regulation (GPSR). For abnormal refunds, it suggests strategies such as regular self-inspection and timely claims. Regarding GPSR compliance, it provides a detailed interpretation of key compliance points and offers practical advice. The aim is to help sellers mitigate risks and ensure the stable operation of their stores.

01/04/2026 Logistics Industry Insights
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Ebay Revises Refund Policy Shipping Rules for Australian Sellers

Ebay Revises Refund Policy Shipping Rules for Australian Sellers

eBay US has introduced a partial refund credit on final value fees, aiming to reduce operating costs for sellers. Simultaneously, eBay Australia has launched a delayed disbursement policy for accounts with substandard valid tracking rate, intended to regulate logistics services. Sellers need to pay attention to the new regulations and adjust their operational strategies accordingly. The US policy offers fee relief on partial refunds, while the Australian policy focuses on improving shipping performance and holding funds until delivery confirmation for underperforming accounts.

01/04/2026 Logistics
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South Koreas Coupang Faces Seller Backlash Over Refund Disputes

South Koreas Coupang Faces Seller Backlash Over Refund Disputes

This article provides a detailed solution for Coupang sellers facing challenges when dealing with direct refunds initiated by the platform. It analyzes appeal option selection, offers a checklist of supporting documents for various scenarios, and emphasizes the importance of the 14-day deadline. The aim is to help sellers efficiently and successfully apply for compensation, protect their rights, and ultimately conduct business on the Coupang platform with greater peace of mind. It focuses on providing practical guidance to navigate the refund appeal process and improve the chances of a favorable outcome.

12/30/2025 Logistics Encyclopedia
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Ebay Updates International Refund and Return Policies for Buyers

Ebay Updates International Refund and Return Policies for Buyers

This article provides a detailed interpretation of the refund process after item removal on eBay, analyzes the issue of return duties, and offers comprehensive return strategies and cross-border return precautions. It aims to help buyers and sellers better understand eBay platform rules, protect their rights and interests, and achieve a secure and enjoyable cross-border shopping experience. The guide covers key aspects of eBay's refund policies and practical tips for navigating international returns, ensuring both parties are well-informed and can resolve issues effectively.

12/30/2025 Customs Knowledge
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