West Africa Customs Adopts Gender Equality to Boost Trade

West Africa Customs Adopts Gender Equality to Boost Trade

The World Customs Organization (WCO) is implementing a Gender Equality and Diversity (GED) capacity-building project in West Africa. Through workshops, assessments, and action plans, the project aims to enhance the GED awareness and practical capabilities of customs administrations in countries like Côte d'Ivoire and Ghana. This initiative seeks to promote a more equitable, inclusive, and efficient customs system, ultimately facilitating trade and fostering economic development in the region. The project focuses on improving internal policies and practices within the customs administrations.

01/05/2026 Customs Knowledge
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Gambia Revenue Authority Adopts New Project Management System

Gambia Revenue Authority Adopts New Project Management System

The Gambia Revenue Authority, with WCO support, developed a project management methodology to improve project efficiency, standardize processes, reduce risks, and optimize resource allocation. This initiative aims to enhance the Authority's ability to effectively manage and deliver projects related to tax reform and revenue collection. By implementing a structured approach, the GRA seeks to improve accountability, transparency, and ultimately, its overall performance in achieving its strategic objectives. The project management framework will also facilitate better coordination and communication among different departments and stakeholders.

01/07/2026 Customs Knowledge
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WCO JICA Boost Pacific Island Customs Training

WCO JICA Boost Pacific Island Customs Training

The WCO-JICA MTP project empowers Pacific Island customs administrations by developing local trainers and regional training materials to enhance customs capabilities. The third working group activity was held in Fiji, focusing on strengthening regional collaboration and ensuring sustainable capacity building within the customs administrations of the Pacific Island countries. The project aims to improve customs efficiency and effectiveness through tailored training programs and resources, ultimately contributing to economic growth and security in the region.

01/05/2026 Customs Knowledge
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Niger Customs Enhances Training Via WCO WACAM Initiative

Niger Customs Enhances Training Via WCO WACAM Initiative

The World Customs Organization (WCO), through the WACAM project, supports the modernization of human resource management in Niger Customs. This assistance focuses on building a competency-based HRM system, including refining job catalogs and competency frameworks, and developing communication plans. The project aims to enhance Niger Customs' talent management capabilities and strengthen its change management capacity. Ultimately, this initiative contributes to building an internationalized workforce, improving overall customs effectiveness, and promoting national economic development.

01/07/2026 Customs Knowledge
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Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

01/07/2026 Customs Knowledge
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WCO JICA Boost Customs Valuation Training in Southern Africa

WCO JICA Boost Customs Valuation Training in Southern Africa

The World Customs Organization (WCO) and Japan International Cooperation Agency (JICA) joint project is progressing in Southern Africa. The 3rd Working Group activity of the Customs Valuation (CV) Master Trainer Programme (MTP) aimed to enhance the customs valuation capabilities of Botswana, Malawi, Mozambique, Zimbabwe, and Zambia. The project focuses on developing a regional pool of trainers and creating training materials. This initiative seeks to promote fairness and efficiency in international trade by strengthening customs valuation expertise within the region.

01/05/2026 Customs Knowledge
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Niger Customs Upgrades HR Systems to Boost Border Efficiency

Niger Customs Upgrades HR Systems to Boost Border Efficiency

With the support of the WCO-WACAM project, Niger Customs launched a human resource management modernization project. This initiative aims to raise awareness and garner broad support for HR modernization both within and outside the customs administration through change management and communication activities. By diagnosing challenges, building a competency framework, and conducting pilot programs, Niger Customs is committed to building an efficient, professional, and dynamic workforce. This workforce will contribute to the country's economic development and ensure its security.

01/07/2026 Customs Knowledge
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Burkina Faso Customs Boosts Skills with WCO Training

Burkina Faso Customs Boosts Skills with WCO Training

With the support of WCO projects, Burkina Faso Customs is enhancing the project management capabilities of its senior management. This initiative aims to advance customs reform and modernization, ultimately enabling the achievement of strategic goals. The capacity building efforts are crucial for effective implementation of reform initiatives and ensuring sustainable improvements within the customs administration. This focused development of project management skills is expected to contribute significantly to the overall efficiency and effectiveness of Burkina Faso Customs.

01/07/2026 Customs Knowledge
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Serbian Customs Adopts Wcos Competencybased HR Model

Serbian Customs Adopts Wcos Competencybased HR Model

The World Customs Organization (WCO) conducted a Competency-Based Human Resource Management (CBHRM) workshop for the Serbian government, aiming to enhance human resource management and promote customs modernization within Serbian Customs. The workshop covered strategic HRM, HRM systems, the CBHRM framework, and project management. This initiative supports Serbian Customs in building a talent-driven organization.

01/05/2026 Customs Knowledge
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WCO Backs Uzbekistans Customs System Upgrade

WCO Backs Uzbekistans Customs System Upgrade

At the request of the State Customs Committee of Uzbekistan, the World Customs Organization (WCO) conducted a diagnostic mission to assess its customs valuation system and propose reforms. The assessment covered legal framework, valuation capacity, risk management, post-clearance audit, information technology application, and cooperation mechanisms. The reform aims to improve trade facilitation in Uzbekistan, attract foreign investment, and promote economic growth. The WCO's recommendations are expected to enhance the efficiency and transparency of customs procedures, ultimately contributing to a more favorable business environment.

01/05/2026 Customs Knowledge
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