WCO talent tools assist Fiji Customs in reforming its human resources. Recommendations include optimizing recruitment, training, performance management, compensation, and communication. The goal is to build a highly efficient customs team, ultimately promoting economic development. This involves attracting and retaining skilled personnel, providing continuous professional development, and fostering a positive work environment. By implementing these strategies, Fiji Customs can enhance its operational effectiveness and contribute to national prosperity. The focus is on creating a sustainable and capable workforce within the customs administration.