WCOWACAM Project Boosts Customs HRM in West and Central Africa

WCOWACAM Project Boosts Customs HRM in West and Central Africa

WCO, in collaboration with WACAM, is developing customs HRM experts in West and Central Africa to enhance management capabilities. Through training and practical exercises, the initiative aims to build a regional think tank, fostering customs modernization. This partnership strengthens regional cooperation and promotes efficient customs practices, ultimately contributing to improved trade facilitation and economic development within the region. The focus is on equipping customs officials with the necessary skills and knowledge to effectively manage human resources and implement modern customs procedures.

02/02/2026 Customs Knowledge
Read More
Customs Americas Caribbean Push Gender Equality Diversity

Customs Americas Caribbean Push Gender Equality Diversity

In September 2021, SECO and WCO jointly organized a virtual forum on Gender Equality and Diversity for the Americas and the Caribbean, bringing together over 80 representatives from 24 countries. The forum aimed to promote gender equality and inclusion in customs administration. Discussions focused on work-life balance and the prevention of gender-based violence. The Spanish version of the WCO Gender Equality Organizational Assessment Tool (GEOAT) was launched. Participants agreed to integrate gender equality and diversity into the customs agenda and continue their efforts in this area.

01/20/2026 Customs Knowledge
Read More
Togo Boosts Trade with Wcobacked Customs AEO Program

Togo Boosts Trade with Wcobacked Customs AEO Program

The WCO is assisting the Togo Revenue Authority in establishing an AEO program to enhance trade facilitation. This initiative focuses on optimizing processes and strengthening cooperation to promote economic growth in Togo. By implementing the AEO program, Togo aims to streamline customs procedures, reduce trade barriers, and attract foreign investment. The program's success will contribute to increased efficiency in cross-border trade and a more competitive business environment for Togolese companies. This collaboration between the WCO and Togo Customs is expected to yield significant benefits for the country's economy.

02/02/2026 Customs Knowledge
Read More
Tanzania Boosts Customs Operations with Global Aid

Tanzania Boosts Customs Operations with Global Aid

The Tanzania Revenue Authority, with support from the World Customs Organization, launched a capacity building project to enhance HS code and valuation capabilities, fostering trade facilitation and revenue growth. The project utilizes expert guidance, customized training, and knowledge transfer to deepen expertise, build a training framework, explore the binding nature of tariff information, and strengthen risk management. Ultimately, it aims to increase tax revenue, promote trade facilitation, improve compliance levels, and enhance international competitiveness.

12/30/2025 Customs Knowledge
Read More
Gambia Revenue Authority Enhances Efficiency with Data Dashboards

Gambia Revenue Authority Enhances Efficiency with Data Dashboards

The Gambia Revenue Authority, with support from the World Customs Organization, is developing a strategic dashboard to enhance tax management efficiency and decision-making. This dashboard, designed to centralize key performance indicators, covers critical areas such as tax revenue, trade facilitation, and compliance management. It aims to provide management with a comprehensive overview and promote the modernization of tax administration. The dashboard will enable data-driven insights and facilitate informed strategic planning within the agency.

01/26/2026 Customs Knowledge
Read More
Gambia Strengthens Border Security to Boost Trade

Gambia Strengthens Border Security to Boost Trade

With the support of the World Customs Organization, Gambia is advancing its coordinated border management program. Through online and offline training, and international exchange cooperation, the country is building a standardized framework and strengthening inter-agency cooperation. The aim is to improve border management capabilities, facilitate trade, and create a safer and more efficient border environment. This initiative ultimately seeks to enhance national competitiveness by streamlining processes and fostering a more secure trade landscape.

02/06/2026 Customs Knowledge
Read More
Gambia Revenue Authority Adopts Strategic Dashboard for Performance Management

Gambia Revenue Authority Adopts Strategic Dashboard for Performance Management

With support from the World Customs Organization-West and Central Africa Capacity Building Project, The Gambia Revenue Authority has launched the development of a strategic dashboard to improve performance management. By identifying key performance indicators (KPIs) and establishing monitoring mechanisms, the dashboard will provide senior management with an overview of organizational performance, facilitating decision-making and organizational development. This initiative represents a significant step for The Gambia in advancing modern tax administration.

01/07/2026 Customs Knowledge
Read More
Eswatini Introduces Etariff System to Streamline Trade

Eswatini Introduces Etariff System to Streamline Trade

With the support of the World Customs Organization, the Eswatini Revenue Service launched an electronic tariff project. This initiative aims to establish a comprehensive and integrated online platform that centralizes information on international trade regulatory measures. It provides interactive advance ruling functionalities, enhances trade transparency, reduces trade costs, and promotes trade facilitation. This project supports Eswatini in fulfilling its commitments under the WTO Trade Facilitation Agreement and ultimately boosts the nation's competitiveness.

01/22/2026 Customs Knowledge
Read More
Gambia Revenue Authority Adopts WCO Strategy for Regional Leadership

Gambia Revenue Authority Adopts WCO Strategy for Regional Leadership

With the support of the World Customs Organization, The Gambia Revenue Authority (GRA) launched strategic management reforms to enhance organizational efficiency and strategic execution. Through assessment, roadmap development, and strengthening project management systems, the GRA aims to become a West African tax model, contributing to regional development. The reforms are expected to improve revenue collection, streamline processes, and foster greater international cooperation in tax matters, ultimately boosting The Gambia's economic growth and stability.

01/26/2026 Customs Knowledge
Read More
Bolivia Customs Boosts Staff Resilience Via WCOSECO Program

Bolivia Customs Boosts Staff Resilience Via WCOSECO Program

The WCO-SECO GTFP project assisted Bolivian Customs in enhancing stress management skills and team cohesion among its officers. This support helped them navigate the challenges posed by the COVID-19 pandemic. The project recommended establishing a permanent mechanism for stress management and resilience building within the customs administration to ensure continued well-being and effectiveness of customs officers in the face of ongoing and future pressures.

02/03/2026 Customs Knowledge
Read More