
For both individual and business users, having a clear and efficient process for modifying account information is essential. This guide provides a detailed breakdown of the steps required to update account details on major cross-border platforms, ensuring a smooth experience and enhanced platform utilization.
Individual Accounts: Three-Step Update Process
Personal users can easily modify their account information through a straightforward procedure. First, log in to the platform's homepage and click on your profile icon in the upper right corner. Next, select "Account Management" from the left navigation panel to access the "Personal Information" section. Here, you can edit basic details such as contact information and address. Remember to click the "Save" button at the bottom right of the page to confirm your changes.
Business Accounts: Comprehensive Information Management
For corporate users, cross-border platforms offer more extensive information management capabilities, including modifications to basic details, company profiles, and public contact information.
- Updating Basic Information: After logging in, click your profile icon and navigate to the "Merchant Center." Select "Basic Information" to edit your company name, business scope, and other fundamental details. Always save your changes before exiting.
- Modifying Company Profile: Within the "Merchant Center," choose the "Company Profile" option. This section serves as your business's digital showcase, where you can update your company introduction, certifications, and other relevant information to enhance credibility and attract potential clients.
- Adjusting Public Contact Details: Under the "Public Contact Information" tab in the Merchant Center, ensure all displayed contact methods are accurate and up-to-date. This facilitates seamless communication between your business and its customers.
Cross-border platforms continue to prioritize user-friendly experiences. By following these detailed steps, both individual and business users can efficiently manage their account information, enabling them to fully leverage platform features and support their international commerce activities.