Amazon Introduces Partial Refunds to Aid Sellers Boost Satisfaction

Amazon Introduces Partial Refunds to Aid Sellers Boost Satisfaction

Amazon has launched a "Partial Refund" feature, allowing sellers to offer proportional refunds without requiring returns, thereby reducing return costs. This feature is now available on the six major European and American sites, giving sellers more control over their refund strategies. Sellers can now choose to issue a partial refund instead of processing a full return, saving time and money on shipping and handling. This new functionality aims to improve customer satisfaction and streamline the refund process for cross-border e-commerce businesses.

01/23/2026 Logistics Industry Insights
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Amazon Phishing Emails Four Key Red Flags to Spot

Amazon Phishing Emails Four Key Red Flags to Spot

How to identify phishing emails when shopping on Amazon overseas? This article provides four practical tips: verify the sender's email domain, analyze the email content for spelling errors and suspicious links, be wary of IP address links, and reject unknown attachments. By mastering these methods, you can effectively prevent fraud and protect your personal account security. These steps help you stay safe from scams targeting Amazon users.

01/23/2026 Customs Knowledge
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Amazon Tightens FBM Returns Policy Ahead of 2026 Deadline

Amazon Tightens FBM Returns Policy Ahead of 2026 Deadline

Amazon's FBM return policy will be adjusted on January 26, 2026. The refund processing period will be extended, and refunds will be automatically issued after the deadline, resulting in the loss of SAFE-T claim eligibility. Sellers need to optimize their processes to avoid potential risks associated with the new policy and ensure timely handling of return requests to maintain claim eligibility.

01/23/2026 Logistics
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Flexport Expands Amazon Fulfillment with LTL and FTL Services

Flexport Expands Amazon Fulfillment with LTL and FTL Services

This article provides a detailed guide on setting up Flexport LTL/FTL within the Amazon Seller Central. It covers essential steps such as selecting the shipping method, filling out cargo packaging information, and downloading box labels. The article emphasizes the collaboration with Flexport to optimize logistics strategies and ensure smooth delivery of goods to Amazon warehouses, ultimately helping sellers efficiently manage their cross-border logistics operations. It focuses on practical steps for a seamless integration and improved supply chain management.

01/20/2026 Logistics Encyclopedia
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Colombia Opens La Pedrera Airport to Boost Amazon Access

Colombia Opens La Pedrera Airport to Boost Amazon Access

This article focuses on La Pedrera Airport in Colombia, interpreting its IATA code LPD and ICAO code SKLP. It provides an overview of the airport, including its geographical location, significance, and future development. The article highlights the airport's crucial role as an air gateway connecting the Amazon rainforest to the outside world, facilitating transportation and access to this remote region. It examines the airport's current operations and potential for growth in supporting tourism, trade, and essential services within the Amazon basin.

01/20/2026 Airport Codes
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Amazon Challenges UPS and Fedex in Parcel Delivery Market

Amazon Challenges UPS and Fedex in Parcel Delivery Market

This episode of the 'Logistics Management' podcast features Rick Watson, founder of RMW Commerce Consulting, providing an in-depth look at the parcel delivery market landscape. The discussion focuses on the pricing strategies of UPS and FedEx, the rise of Amazon and its competitive advantages, and the response strategies of traditional logistics companies. The podcast emphasizes the need for both e-commerce and logistics businesses to embrace change and actively innovate to address market challenges and achieve mutual success in the future.

01/20/2026 Logistics Industry Insights
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UPS Fedex Raise Rates As Amazon Disrupts Ecommerce Logistics

UPS Fedex Raise Rates As Amazon Disrupts Ecommerce Logistics

E-commerce logistics faces rising prices from UPS/FedEx and the growing dominance of Amazon Logistics. Rick Watson advises businesses to diversify channels, optimize costs, enhance customer experience, and embrace technology to maintain competitiveness. Companies should explore alternative carriers, negotiate better rates, and leverage data analytics to improve efficiency. Investing in automation and exploring innovative delivery solutions are also crucial for staying ahead in the evolving landscape. Focusing on customer satisfaction through transparent communication and reliable service is paramount.

01/20/2026 Logistics Industry Insights
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Amazon Invests 1B in Electric Vehicles for Green Logistics

Amazon Invests 1B in Electric Vehicles for Green Logistics

Amazon has ordered 100,000 electric delivery vehicles, aiming to achieve net-zero carbon emissions by 2040. This sets a new benchmark for logistics operations and puts pressure on competitors like UPS, FDX, and DHL, accelerating the entire industry's transition to sustainable logistics. This move signifies Amazon's use of its scale and influence to promote environmentally friendly practices and has the potential to reshape the future of the logistics landscape. It demonstrates a commitment to reducing its carbon footprint and leading the way in green initiatives within the delivery sector.

01/20/2026 Logistics Industry Insights
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Amazon Launches Air Cargo Service Shaking Up Logistics Industry

Amazon Launches Air Cargo Service Shaking Up Logistics Industry

Amazon has officially entered the air freight market, opening up its cargo fleet and challenging traditional freight giants. This move will intensify market competition, drive industry innovation, and provide businesses with more logistics options. The experience of US ports in responding to changes in trade patterns shows that flexibility and innovation are key. The future of the logistics industry will accelerate towards intelligence and digitalization, and companies need to improve their supply chain management to adapt to new trends.

01/20/2026 Logistics
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Amazon Updates Star Ratings Sellers Adjust to New Rules

Amazon Updates Star Ratings Sellers Adjust to New Rules

Amazon's new policy focusing solely on star ratings is coming into effect, posing challenges for sellers including difficulty in appealing and increased malicious competition. This article analyzes the impact of the new policy on sellers and proposes strategies such as improving customer service, monitoring rating data, and analyzing competitor information. Furthermore, it recommends using tools like ECPP ERP to help sellers maintain competitiveness and stabilize sales under the new regulations.

01/21/2026 Logistics Industry Insights
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