WCO Eswatini Pilot Enhanced Customs Training Program

WCO Eswatini Pilot Enhanced Customs Training Program

The World Customs Organization (WCO) launched a pilot training evaluation project in collaboration with the Eswatini Revenue Authority (ERA) to enhance the efficiency and effectiveness of customs personnel, processes, and structures. Funded by the EU-HS Africa Programme, the project utilizes a systematic evaluation framework covering five levels: reaction, learning, behavior, results, and return on investment. Emphasizing collaboration and participation, the project's findings were shared with WCO members in February 2022. This initiative aims to strengthen customs capacity and improve overall performance through comprehensive evaluation methodologies.

01/30/2026 Customs Knowledge
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Tajikistan Customs Boosts Efficiency with WCO Study

Tajikistan Customs Boosts Efficiency with WCO Study

The World Customs Organization (WCO) successfully conducted a Time Release Study (TRS) workshop for Tajikistan Customs, aiming to help the country launch a new TRS cycle and enhance trade facilitation. The workshop reviewed the TRS methodology, explained software usage, and facilitated experience sharing. By assessing cargo clearance times, TRS assists customs in optimizing processes, improving efficiency, and promoting global trade facilitation and economic growth. The study helps identify bottlenecks and areas for improvement within the customs clearance process.

01/30/2026 Customs Knowledge
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Asiapacific Customs Intensify Crackdown on Plastic Waste

Asiapacific Customs Intensify Crackdown on Plastic Waste

The World Customs Organization (WCO) conducted virtual diagnostic missions to Indonesian and Philippine Customs to address the growing problem of illegal plastic waste trade in the Asia-Pacific region. The missions aimed to enhance their capacity to manage legal imports, curb illegal shipments, and promote the Basel Convention amendment. Through self-assessments, expert consultations, and tailored implementation plans, the WCO supports Asia-Pacific Customs in comprehensively improving their capabilities at both strategic and tactical levels to collectively address the plastic waste challenge.

01/30/2026 Customs Knowledge
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Tonga Customs Adopts Wcobacked Digital Clearance System

Tonga Customs Adopts Wcobacked Digital Clearance System

The World Customs Organization (WCO) conducted a Post Clearance Audit (PCA) diagnostic mission in Tonga to help Tonga Customs optimize processes and improve trade facilitation. Through a comprehensive internal and external assessment, the WCO expert team provided strong support for Tonga Customs' modernization efforts, envisioning a future of smart customs clearance. The mission aimed to identify areas for improvement in PCA implementation and contribute to enhanced efficiency and effectiveness of customs operations in Tonga, ultimately boosting trade and economic growth.

01/30/2026 Customs Knowledge
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Jamaica Customs Boosts Efficiency Through Leadership Overhaul

Jamaica Customs Boosts Efficiency Through Leadership Overhaul

The Jamaica Customs Agency (JCA), with support from HMRC and the WCO, is driving management transformation through Leadership and Management Development (LMD) workshops. These workshops aim to enhance managers' leadership, communication, and strategic thinking skills, fostering a people-centered, continuous learning, and high-performance organization. This is crucial for adapting to the challenges of the global trading environment. The JCA's practices offer valuable lessons for customs reform in other countries. The focus is on building capacity and creating a more effective and responsive customs administration.

01/30/2026 Customs Knowledge
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Tanzania Boosts Trade with Upgraded Customs System

Tanzania Boosts Trade with Upgraded Customs System

With support from WCO/JICA, Tanzania is actively developing a customs risk management framework to enhance customs efficiency, combat smuggling and tax evasion, and promote trade facilitation. Through risk identification, assessment, control, and monitoring, this framework will help Tanzanian customs address challenges and contribute to national economic development. International cooperation and continuous improvement are key. The risk management concept is also applicable to other areas.

01/30/2026 Customs Knowledge
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Azerbaijan Customs Boosts Training with WCO Backing

Azerbaijan Customs Boosts Training with WCO Backing

The WCO assisted Azerbaijan Customs in conducting a human resource diagnostic assessment. This initiative aligns with WCO standards, aiming to enhance the professionalism of the customs workforce and promote economic development. By identifying areas for improvement and implementing targeted training programs, Azerbaijan Customs seeks to optimize its human capital and improve its overall operational efficiency. This effort contributes to streamlined trade facilitation and increased revenue collection, ultimately supporting sustainable economic growth.

01/30/2026 Customs Knowledge
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Postal and Customs Agencies Streamline Crossborder Ecommerce

Postal and Customs Agencies Streamline Crossborder Ecommerce

The WCO-UPU Liaison Committee meeting focused on Electronic Data Interchange (EDI) to enhance the security and efficiency of the postal supply chain. Key topics included data quality, capacity building, and discussions on the EU UCC, pre-loading cargo information, AEO accreditation, e-commerce cooperation, combating illicit trade, and innovative practices. The meeting aimed to support the development of cross-border e-commerce by addressing challenges and promoting secure and streamlined processes. The discussions highlighted the importance of collaboration and information sharing to facilitate legitimate trade and combat illegal activities within the global postal network.

02/02/2026 Customs Knowledge
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China Customs Adopts Tech to Streamline Trade

China Customs Adopts Tech to Streamline Trade

Chinese Customs has achieved remarkable results in trade facilitation through technological innovation, building an e-government system, optimizing customs clearance procedures, and strengthening international cooperation. Through informatization, process reengineering, and international collaboration, Chinese Customs is contributing to building a more efficient, secure, and intelligent global trade system. Its efforts focus on leveraging technology to streamline processes, enhance security, and foster collaboration with international partners to promote smoother and more efficient cross-border trade.

02/02/2026 Customs Knowledge
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Palestinian Customs Program Advances Leadership and Reform

Palestinian Customs Program Advances Leadership and Reform

The World Customs Organization (WCO) held a leadership and management development workshop for Palestinian Customs, aiming to enhance the leadership and management skills of middle and senior managers. The workshop covered key areas such as leadership, personnel management, and change management, employing interactive teaching methods. It was funded by HM Revenue & Customs (HMRC) and the EU Customs Fund. Participants expressed significant benefits and pledged to apply the learned knowledge to their practical work. This initiative contributes to capacity building within Palestinian Customs.

02/02/2026 Customs Knowledge
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