Madagascar Revamps HR to Strengthen Tax Revenue

Madagascar Revamps HR to Strengthen Tax Revenue

The Madagascar Revenue Authority (MRA), with support from the World Customs Organization (WCO), launched an HR modernization project. This initiative aims to enhance operational efficiency, optimize tax collection, and improve employee engagement by building a competency-based HR management system. The MRA will focus on developing a highly skilled and professional tax workforce through competency models, digital empowerment, and cultural transformation. This transformation will enable the MRA to contribute more significantly to Madagascar's economic development.

01/26/2026 Customs Knowledge
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Guide to Dangerous Goods Air Transport Certification

Guide to Dangerous Goods Air Transport Certification

This article provides a detailed interpretation of the various pathways and certificate validity requirements for IATA-framework dangerous goods air transport training course certification. It emphasizes crucial elements such as the training provider's qualification certificate and certificate validity. The IATA CBTA competency-based training model is also introduced. Furthermore, the article clarifies the number of certificates required for different positions, aiming to provide compliance guidance for relevant practitioners and enhance aviation transport safety. The focus is on ensuring proper training and adherence to IATA regulations for the safe handling and transportation of dangerous goods by air.

02/03/2026 Logistics Encyclopedia
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Madagascar Customs Boosts Trade with Talent Development

Madagascar Customs Boosts Trade with Talent Development

With the support of the World Customs Organization, Madagascar Customs is implementing a competency-based human resource management system to improve the quality of customs personnel and promote trade facilitation and economic development. By building tools such as job catalogs and competency frameworks, and formulating change management plans, Madagascar Customs is moving towards the goal of building a high-performance organization. The initiative focuses on modernizing customs operations through talent development and streamlined processes to enhance trade efficiency.

12/30/2025 Customs Knowledge
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Liberia Enhances Tax Collection with WCO Assistance

Liberia Enhances Tax Collection with WCO Assistance

With the support of the WCO WACAM project, the Liberia Revenue Authority is actively implementing a competency-based human resource management system. This includes developing tools such as job benchmarks, competency frameworks, and job descriptions, as well as formulating human resource and training strategies. This initiative aims to enhance employee performance, achieve organizational goals, and inject new vitality into Liberia's economic development and social progress. The focus is on building a skilled and effective tax workforce.

01/07/2026 Customs Knowledge
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Air Cargo Industry Adopts Competencybased Training for Hazardous Goods

Air Cargo Industry Adopts Competencybased Training for Hazardous Goods

This paper delves into the application of Competency-Based Training and Assessment (CBTA) in dangerous goods air transportation. It emphasizes how CBTA, through clear competency standards, optimized training programs, and effective assessments, aims to enhance employee skills, thereby improving air cargo safety and operational efficiency. The article provides detailed steps and practical tools for implementing CBTA, assisting companies in building an outstanding dangerous goods transportation team. The focus is on improving skills and safety in a high-risk environment.

01/16/2026 Logistics Encyclopedia
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Mali Customs Adopts Competencybased HR Modernization

Mali Customs Adopts Competencybased HR Modernization

Mali Customs, with the support of the World Customs Organization, is committed to modernizing its HRM through GRH reform. This involves diagnosing the existing system and building a competency-based HRM system, including developing job descriptions, competency models, and position descriptions, alongside capacity building initiatives. Despite facing challenges, Mali Customs is actively pushing forward with these reforms to enhance overall effectiveness and better serve national economic development. The reform aims to improve efficiency and effectiveness in customs administration.

01/26/2026 Customs Knowledge
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Senegal Customs Adopts HR Modernization Under West Africa Project

Senegal Customs Adopts HR Modernization Under West Africa Project

Funded by the Swedish government, the World Customs Organization (WCO) supported the modernization of human resources management in Senegalese Customs through the West Africa Customs Administration Modernization Project. The project focused on building a competency-based human resources management system. Key tools such as job classifications, competency models, and job descriptions were developed to improve Senegalese Customs' management efficiency and international competitiveness. The initiative aims to strengthen the customs administration's capacity and contribute to regional economic development.

02/03/2026 Customs Knowledge
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IATA CBTA Certification Enhances Dangerous Goods Transport Safety

IATA CBTA Certification Enhances Dangerous Goods Transport Safety

IATA CBTA certification enhances the standards of dangerous goods transportation. The certification ensures training quality and reduces accident rates. It offers three types of certification tailored to different organizations. This rigorous program aims to improve safety and compliance within the dangerous goods supply chain by standardizing training and competency assessments. By focusing on competency-based training, CBTA certification ensures that personnel are adequately prepared to handle dangerous goods safely and efficiently, ultimately contributing to a safer and more secure transportation environment.

11/03/2025 Logistics Encyclopedia
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Customs Agencies Boost Efficiency Through Talent Management Strategies

Customs Agencies Boost Efficiency Through Talent Management Strategies

This guide aims to assist customs departments in establishing a competency-based human resource management system to enhance organizational effectiveness. It elaborates on the importance of human resource management, provides a roadmap for developing practical tools, and outlines methods for integrating competency orientation into various processes. Divided into three parts, the guide seeks to enable customs departments to build an exceptional team capable of addressing challenges and seizing opportunities. The ultimate goal is to foster a high-performing workforce within customs administrations.

01/05/2026 Customs Knowledge
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New CBTA Training Aims to Cut Costs in Dangerous Goods Transport

New CBTA Training Aims to Cut Costs in Dangerous Goods Transport

This article delves into IATA's Competency-Based Training and Assessment (CBTA) approach for dangerous goods, explaining its significance, core changes, implementation benefits, and specific steps. CBTA aims to enhance employee competency through targeted training, ensuring safe and compliant dangerous goods transportation, and helping companies reduce costs and increase efficiency. Businesses should proactively adopt CBTA to build a safer and more efficient operational system. This approach focuses on demonstrable skills and knowledge necessary for handling dangerous goods safely and in accordance with regulations.

12/30/2025 Logistics Encyclopedia
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