Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs Modernizes HR to Enhance West African Trade

Burkina Faso Customs, with the support of the World Customs Organization (WCO), has officially adopted human resource tools such as a competency framework and job catalogue to enhance talent management and organizational effectiveness. This initiative, a key outcome of the West Africa Customs Administration Modernization (WACAM) project, will help Burkina Faso Customs achieve its organizational goals, facilitate trade, and promote economic development in the West African region. The implementation aims to modernize HR practices and build a skilled workforce capable of meeting the challenges of international trade and customs administration.

01/22/2026 Customs Knowledge
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Niger Customs Enhances Training Via WCO WACAM Initiative

Niger Customs Enhances Training Via WCO WACAM Initiative

The World Customs Organization (WCO), through the WACAM project, supports the modernization of human resource management in Niger Customs. This assistance focuses on building a competency-based HRM system, including refining job catalogs and competency frameworks, and developing communication plans. The project aims to enhance Niger Customs' talent management capabilities and strengthen its change management capacity. Ultimately, this initiative contributes to building an internationalized workforce, improving overall customs effectiveness, and promoting national economic development.

01/07/2026 Customs Knowledge
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Eswatini Customs Modernizes Through Skills Training

Eswatini Customs Modernizes Through Skills Training

The Eswatini Revenue Authority (SRA), in collaboration with the World Customs Organization (WCO), undertook a people development diagnostic mission to develop a competency-based customs talent development strategy, aiming to enhance customs modernization. The SRA is committed to adopting relevant management principles and implementing a plan encompassing key elements such as competency model development, job analysis, recruitment and training, and performance management. This initiative is designed to promote trade facilitation and economic development within Eswatini.

01/20/2026 Customs Knowledge
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Madagascar Customs Boosts Trade with Talent Development

Madagascar Customs Boosts Trade with Talent Development

With the support of the World Customs Organization, Madagascar Customs is implementing a competency-based human resource management system to improve the quality of customs personnel and promote trade facilitation and economic development. By building tools such as job catalogs and competency frameworks, and formulating change management plans, Madagascar Customs is moving towards the goal of building a high-performance organization. The initiative focuses on modernizing customs operations through talent development and streamlined processes to enhance trade efficiency.

12/30/2025 Customs Knowledge
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Liberia Enhances Tax Collection with WCO Assistance

Liberia Enhances Tax Collection with WCO Assistance

With the support of the WCO WACAM project, the Liberia Revenue Authority is actively implementing a competency-based human resource management system. This includes developing tools such as job benchmarks, competency frameworks, and job descriptions, as well as formulating human resource and training strategies. This initiative aims to enhance employee performance, achieve organizational goals, and inject new vitality into Liberia's economic development and social progress. The focus is on building a skilled and effective tax workforce.

01/07/2026 Customs Knowledge
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Air Cargo Industry Adopts Competencybased Training for Hazardous Goods

Air Cargo Industry Adopts Competencybased Training for Hazardous Goods

This paper delves into the application of Competency-Based Training and Assessment (CBTA) in dangerous goods air transportation. It emphasizes how CBTA, through clear competency standards, optimized training programs, and effective assessments, aims to enhance employee skills, thereby improving air cargo safety and operational efficiency. The article provides detailed steps and practical tools for implementing CBTA, assisting companies in building an outstanding dangerous goods transportation team. The focus is on improving skills and safety in a high-risk environment.

01/16/2026 Logistics Encyclopedia
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IATA CBTA Certification Enhances Dangerous Goods Transport Safety

IATA CBTA Certification Enhances Dangerous Goods Transport Safety

IATA CBTA certification enhances the standards of dangerous goods transportation. The certification ensures training quality and reduces accident rates. It offers three types of certification tailored to different organizations. This rigorous program aims to improve safety and compliance within the dangerous goods supply chain by standardizing training and competency assessments. By focusing on competency-based training, CBTA certification ensures that personnel are adequately prepared to handle dangerous goods safely and efficiently, ultimately contributing to a safer and more secure transportation environment.

11/03/2025 Logistics Encyclopedia
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Customs Agencies Boost Efficiency Through Talent Management Strategies

Customs Agencies Boost Efficiency Through Talent Management Strategies

This guide aims to assist customs departments in establishing a competency-based human resource management system to enhance organizational effectiveness. It elaborates on the importance of human resource management, provides a roadmap for developing practical tools, and outlines methods for integrating competency orientation into various processes. Divided into three parts, the guide seeks to enable customs departments to build an exceptional team capable of addressing challenges and seizing opportunities. The ultimate goal is to foster a high-performing workforce within customs administrations.

01/05/2026 Customs Knowledge
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New CBTA Training Aims to Cut Costs in Dangerous Goods Transport

New CBTA Training Aims to Cut Costs in Dangerous Goods Transport

This article delves into IATA's Competency-Based Training and Assessment (CBTA) approach for dangerous goods, explaining its significance, core changes, implementation benefits, and specific steps. CBTA aims to enhance employee competency through targeted training, ensuring safe and compliant dangerous goods transportation, and helping companies reduce costs and increase efficiency. Businesses should proactively adopt CBTA to build a safer and more efficient operational system. This approach focuses on demonstrable skills and knowledge necessary for handling dangerous goods safely and in accordance with regulations.

12/30/2025 Logistics Encyclopedia
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Eswatini Revenue Service Adopts Competencybased HR System

Eswatini Revenue Service Adopts Competencybased HR System

The World Customs Organization held a virtual competency-based HRM workshop for the Eswatini Revenue Service to enhance the capabilities of its senior management team and help build an HRM system aligned with corporate strategy. Through competency model construction, recruitment optimization, training enhancement, and performance management improvement, the initiative supports the Eswatini Revenue Service in upgrading its talent strategy. This serves as a valuable reference for other developing countries' tax agencies seeking to modernize their HRM practices and align them with organizational goals.

01/05/2026 Customs Knowledge
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