Barbados Customs Modernizes with WCO Support to Boost Trade

Barbados Customs Modernizes with WCO Support to Boost Trade

With the support of the World Customs Organization, the Barbados Customs and Excise Department launched an organizational restructuring project aimed at improving operational efficiency, revenue collection, and trade facilitation. By implementing a competency-based HRM system, the department aims to foster a sense of belonging and pride among employees and develop career paths for the next generation. The Minister of Finance pledged to provide the necessary support to extend this approach across all departments within the Ministry of Finance.

02/12/2026 Customs Knowledge
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Senegal Customs Adopts HR Modernization with Sweden WCO Backing

Senegal Customs Adopts HR Modernization with Sweden WCO Backing

Under the West Africa Customs Modernization (WACAM) project funded by the Swedish government, the World Customs Organization (WCO) is assisting Senegal Customs in advancing its human resource modernization. Through measures such as improving employee planning tools and building competency models, Senegal Customs aims to enhance employee quality and optimize its organizational structure, setting an example for customs modernization in the West African region. The project anticipates completing the validation of employee planning tools by the end of 2015.

02/12/2026 Customs Knowledge
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Ivory Coast Customs Modernizes Operations with ROCB Assistance

Ivory Coast Customs Modernizes Operations with ROCB Assistance

The West and Central Africa Capacity Building Office has assisted Côte d'Ivoire Customs in making progress in human resources and project management. By developing a job directory, competency framework, and job descriptions, and by introducing project cycle management and results-based management principles, it has laid the foundation for the modernization of Côte d'Ivoire Customs. The two parties will continue to collaborate to refine relevant tools and methods and develop action plans to consolidate the achievements made.

02/03/2026 Customs Knowledge
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WCO Supports Gambia Revenue Authoritys HR Modernization

WCO Supports Gambia Revenue Authoritys HR Modernization

The World Customs Organization (WCO) is supporting the modernization of human resource management at the Gambia Revenue Authority (GRA) through the West Africa Customs Administration Modernization Project. This project assisted the GRA in finalizing key tools such as the competency directory, job directory, service charter, and job descriptions, laying the groundwork for future communication and change management. The WCO will continue to support the GRA in improving its management level, promoting regional trade facilitation and economic development.

02/03/2026 Customs Knowledge
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US DOT Revokes Accreditation for Rogue CDL Training Programs

US DOT Revokes Accreditation for Rogue CDL Training Programs

The U.S. Department of Transportation is cracking down on substandard CDL training providers. Nearly 3,000 schools have been removed from the approved list for failing to meet standards, and another 4,500 have received warnings for potential violations. This initiative aims to improve the quality of truck driver training and ensure road safety from the source, ultimately reducing the risk of accidents. The increased scrutiny seeks to hold schools accountable and improve the overall competency of newly licensed commercial drivers.

01/15/2026 Logistics
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Niger Customs Upgrades HR Systems to Boost Border Efficiency

Niger Customs Upgrades HR Systems to Boost Border Efficiency

With the support of the WCO-WACAM project, Niger Customs launched a human resource management modernization project. This initiative aims to raise awareness and garner broad support for HR modernization both within and outside the customs administration through change management and communication activities. By diagnosing challenges, building a competency framework, and conducting pilot programs, Niger Customs is committed to building an efficient, professional, and dynamic workforce. This workforce will contribute to the country's economic development and ensure its security.

01/07/2026 Customs Knowledge
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Wcos WACAM Project Modernizes Customs HRM in West and Central Africa

Wcos WACAM Project Modernizes Customs HRM in West and Central Africa

The World Customs Organization (WCO) - West and Central Africa Capacity Building Working Group (WACAM) project expanded to Central Africa, aiming to enhance customs human resource management in the region. Through regional workshops and on-site support to Gabon Customs, the project has made significant progress in areas such as competency models and job management. This project will continue to support the modernization of human resource management in West and Central African customs administrations, contributing to regional development.

01/07/2026 Customs Knowledge
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Aviation Industry Adopts Competencybased Dangerous Goods Training

Aviation Industry Adopts Competencybased Dangerous Goods Training

This paper explores competency-based training and assessment for the air transport of dangerous goods, aiming to enhance safety and efficiency. It provides practical operational guidelines for corporate training programs. The focus is on ensuring personnel possess the necessary skills and knowledge to handle dangerous goods safely and in compliance with regulations. This approach contributes to a safer and more secure aviation environment by promoting a culture of competence and continuous improvement in dangerous goods handling practices.

01/16/2026 Logistics Encyclopedia
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Ghana Revenue Authority Upgrades HR System with WCO Support

Ghana Revenue Authority Upgrades HR System with WCO Support

The Ghana Revenue Authority (GRA), with support from the World Customs Organization (WCO), has launched a blueprint for Human Resource Modernization. Through the WCO WACAM project, the GRA aims to establish a competency-based HR management system. This includes optimizing recruitment processes, strengthening employee training, improving performance management, and enhancing the capabilities of the HR department. The overall goal is to contribute to the economic development of Ghana by creating a more effective and efficient workforce.

01/22/2026 Customs Knowledge
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Mali Customs Boosts Economy with Modernization Talent Training

Mali Customs Boosts Economy with Modernization Talent Training

With the support of the World Customs Organization (WCO), Mali Customs has initiated a modernization reform of Human Resource Management (HRM) aimed at building a competency-based modern HRM system. Through diagnostic assessments, capacity building, and the refinement of the position system, Mali Customs has laid the foundation for creating an excellent customs workforce. This aims to better serve the country's economic development by improving efficiency and effectiveness in customs operations and fostering a culture of continuous improvement within the organization.

01/05/2026 Customs Knowledge
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