Crossborder Ecommerce Email Templates Boost Customer Success

Crossborder Ecommerce Email Templates Boost Customer Success

This article provides 12 email templates for cross-border e-commerce sellers covering common scenarios such as payment, shipping, and logistics. It helps sellers efficiently address customer issues, improve communication skills, and build customer trust, ultimately leading to business growth. These templates are designed to streamline customer interactions and provide quick, professional responses to frequently asked questions, allowing sellers to focus on other aspects of their business and enhance overall customer satisfaction.

Shipping Experts Advise Strategies to Avoid Peak Season Delays

Shipping Experts Advise Strategies to Avoid Peak Season Delays

How can cross-border e-commerce sellers cope with the risks of port congestion and space limitations during peak shipping season? This article analyzes coping strategies from three aspects: shipping planning, cargo handling, and risk protection. It details approaches such as off-peak shipping, advance booking, alternative port selection, optimized documentation, enhanced communication, insurance purchase, and clear contract responsibilities. It aims to help you calmly address challenges and ensure smooth delivery of goods.

01/26/2026 Logistics
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Shanghais Xuhui District Hosts Crossborder Ecommerce Expo

Shanghais Xuhui District Hosts Crossborder Ecommerce Expo

Expanding Group's Shanghai branch is hiring Exhibition Sales representatives. We offer a base salary plus high commission (15%), comprehensive benefits, and ample career development opportunities. Requirements include a college degree or above, at least one year of sales experience, strong communication skills, and teamwork spirit. The work location is in Xuhui District, Shanghai. We welcome talented individuals with aspirations to develop in the cross-border e-commerce exhibition industry to join us.

Shanghai Seeks Ecommerce Events Manager Amid Market Boom

Shanghai Seeks Ecommerce Events Manager Amid Market Boom

Expanding Group is hiring an Exhibition Sales Manager in Shanghai, focusing on the cross-border e-commerce exhibition market. Responsibilities include sales expansion, customer relationship management, and client development. The ideal candidate should possess exhibition sales experience, strong communication skills, and a team-oriented spirit. We offer a competitive salary with commission and bonuses, statutory holidays, and professional training. Our company embraces a 'people-oriented' philosophy, providing an excellent working environment and career development opportunities.

Honduras Adopts WCO Framework to Boost Ecommerce Trade

Honduras Adopts WCO Framework to Boost Ecommerce Trade

The World Customs Organization (WCO) is supporting Honduras Customs in enhancing its cross-border e-commerce management capabilities. Through workshops and the WCO Cross-Border E-Commerce Framework of Standards, the initiative aims to optimize customs clearance processes, strengthen risk management, promote tax compliance, and create a more favorable environment for SMEs to participate in international trade. A work plan will be developed to build a framework of security, control, and facilitation, ultimately promoting the development of cross-border e-commerce in Honduras.

Guide to Maximizing Twitter for Global Networking

Guide to Maximizing Twitter for Global Networking

This article provides a detailed tutorial for cross-border logistics professionals on how to download and register for Twitter, covering both iOS and Android systems. It explains the download methods and account registration process step-by-step. Furthermore, it shares tips on how cross-border logistics professionals can leverage Twitter to obtain industry information and expand business channels. This guide helps you master Twitter and embark on a global social journey, unlocking new opportunities for your cross-border logistics business.

Globalegrow Founder Xu Jiadong Investigated for Embezzlement

Globalegrow Founder Xu Jiadong Investigated for Embezzlement

The founder of Globalegrow, once a cross-border e-commerce giant, Xu Jiadong, has been investigated for suspected embezzlement, shocking the industry. Cross-border Tong's announcement confirmed the news and stated that it would recover the losses. Globalegrow was once an industry leader but declined due to poor management, eventually leading to bankruptcy and liquidation. This event triggers deep reflection on the development model of cross-border e-commerce companies, warning companies to pay attention to compliant operation and risk control.

China Eases Crossborder Ecommerce With Clear Customs Code Guide

China Eases Crossborder Ecommerce With Clear Customs Code Guide

This article delves into the four core customs codes in cross-border e-commerce: 9810, 9710, 9610, and 1210. It elaborates on their respective applicable scenarios, advantages, characteristics, filing requirements, and tax policies. The aim is to assist cross-border e-commerce companies in selecting the most suitable customs supervision method for their business model, thereby achieving compliant and efficient operations. It provides a detailed analysis to help navigate the complexities and optimize processes within the cross-border e-commerce landscape.

Chatgpt Disrupts Ecommerce and Freight Forwarding

Chatgpt Disrupts Ecommerce and Freight Forwarding

Artificial intelligence tools like ChatGPT are rapidly penetrating the cross-border e-commerce sector, improving seller efficiency in areas like listing optimization, copywriting, and customer service. However, the freight forwarding industry faces potential displacement risks. This article analyzes the impact of ChatGPT on cross-border e-commerce operations and the freight forwarding industry, emphasizing that AI should be used as an assistive tool rather than a replacement. It envisions a future of cross-border e-commerce characterized by human-machine collaboration.

Amazon Expands in Belgium As Eurozone Economy Slows

Amazon Expands in Belgium As Eurozone Economy Slows

This article focuses on the latest developments in cross-border e-commerce, including Amazon's small parcel delivery program in Belgium, Shopee's updated return and refund policy, and TikTok's new executive appointment. It also highlights macroeconomic trends, warning of the risk of economic contraction in the Eurozone, and provides information on the China International Import Expo and cross-border e-commerce exhibitions. Finally, it offers health tips, reminding cross-border e-commerce sellers to pay attention to their drinking water health.

01/05/2026 Logistics
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