Custom Apparel Exporter Overcomes Rejection to Restore Trust

Custom Apparel Exporter Overcomes Rejection to Restore Trust

A foreign trade company faced customer returns due to quality issues in customized clothing, leading to difficulties in collecting payment and a trust crisis. Experts advise the company to proactively take responsibility, rebuild trust, and adopt a three-step strategy: assessing risks, striving for inspection, and handling issues flexibly. The importance of quality control as the foundation for the survival and development of foreign trade enterprises is also emphasized. Addressing the quality problem and communication effectively are crucial for restoring the business relationship and mitigating further financial losses.

11/03/2025 Customs Knowledge
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Paypal Tightens Rules for Independent Ecommerce Sellers

Paypal Tightens Rules for Independent Ecommerce Sellers

PayPal is strictly investigating compliance violations on independent sites, putting sellers at risk of account freezes. Compliance is crucial, and self-inspection is essential for safeguarding accounts. Simultaneously, Wish is partnering with Wix to expand channels, Shopify is introducing installment payments to boost purchasing power, and Shopee is showing strong performance in the Vietnamese market. Choosing a reliable logistics partner is also vital. In cross-border e-commerce, compliance is the foundation, and innovation is the driving force. Focus on adhering to regulations to avoid issues and ensure long-term success.

01/06/2026 International Settlement
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Amazon Updates Seller Account Health Policy for Compliance

Amazon Updates Seller Account Health Policy for Compliance

Amazon has launched its new Account Health Rating (AHR) system, introducing a specific score to evaluate store health more precisely. Sellers need to pay attention to infringement and restricted product violations to avoid exceeding limits. The new retroactive mechanism requires sellers to self-inspect and resolve historical violations. Strategies include regular self-inspection, understanding the rules, establishing a compliance system, actively appealing, and strengthening employee training to ensure stable store operation. Focusing on these areas will help maintain a healthy account and avoid penalties under the new AHR system.

12/31/2025 Logistics Industry Insights
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Douyin Shop Expands Services to Boost Merchant Growth

Douyin Shop Expands Services to Boost Merchant Growth

Douyin Store launches "Worry-Free Service" providing one-stop warehousing, quality inspection, and customer service for merchants with existing inventory. This helps improve store experience scores and gain more traffic support. After activation, products will benefit from excellent logistics and customer service satisfaction, making it suitable for merchants with existing inventory or complete supply chains. The platform also introduces experience score and logistics score exemption policies, encouraging merchants to seize the opportunity and achieve explosive sales growth. This service aims to facilitate smoother operations and better performance for participating stores.

12/30/2025 Warehousing
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Preventing Mold in Crossborder Ecommerce Shipping Containers

Preventing Mold in Crossborder Ecommerce Shipping Containers

Cross-border e-commerce sellers often face the challenge of mold and mildew damage to goods during sea freight. This guide provides a comprehensive anti-mold solution, covering humidity control before loading, container inspection, scientific loading and sealing during loading, real-time monitoring and route selection during transportation, and timely pick-up and dehumidification after arrival. It also offers specific prevention plans for special goods, helping ensure the safety of cross-border trade. The guide aims to minimize moisture-related damage and protect valuable inventory throughout the shipping process.

01/15/2026 Logistics Encyclopedia
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8 Effective Techniques for Freight Forwarders to Improve Cargo Acquisition

8 Effective Techniques for Freight Forwarders to Improve Cargo Acquisition

This article summarizes eight key techniques for freight forwarders to enhance cargo acquisition efficiency. These include treating customers sincerely, establishing pricing advantages, consistently focusing on customers, maintaining good customs relationships, improving document capabilities, building strong ties with shipping and insurance companies, and identifying potential clients. Through effective communication and service, freight forwarders can gain a competitive edge in a fierce market.

07/21/2025 Logistics
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Zhengzhou to Dsseldorf Air Freight Services Expand

Zhengzhou to Dsseldorf Air Freight Services Expand

This article aims to provide a detailed overview of air freight rates and flight information from Zhengzhou to Düsseldorf, operated by Turkish Airlines. The logistics are divided into first, second, and third legs, with various flight options available. Cost details include included fuel surcharges, security fees, and excluded customs charges. This information serves as a reference for businesses engaged in international trade.

08/06/2025 Logistics
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Port Maintenance Fees Drive Up Global Shipping Costs

Port Maintenance Fees Drive Up Global Shipping Costs

The Port Maintenance Fee (HMF) is a charge imposed by U.S. Customs on ocean imports, calculated at 0.125% of the declared value of goods. This fee does not apply if goods are routed through Canada to the U.S. Businesses need to fully understand the implications of this fee and plan their shipping strategies effectively to reduce overall costs and enhance competitiveness.

08/05/2025 Customs Knowledge
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Altai Airport Boosts Connectivity in Mongolias Gobialtai Region

Altai Airport Boosts Connectivity in Mongolias Gobialtai Region

Altai Sum Airport (LTI) is a regional airport located in Govi-Altai province, Mongolia. Although it's a non-customs airport, it plays a crucial role in connecting remote areas, fostering local economy, and facilitating transportation. This paper details the airport's geographical location, facilities and services, economic impact, and operational considerations. The aim is to help readers better understand and utilize this aerial gateway.

09/29/2025 Airport Codes
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Kerteh Airport Key to Terengganus Air Transport Growth

Kerteh Airport Key to Terengganus Air Transport Growth

This report provides detailed information about Kerteh Airport (KTE) in Terengganu, Malaysia, including its airport code, geographical location, time zone, and its status as a non-customs airport. The report highlights the airport's significant role in connecting Terengganu with the outside world, particularly in serving the local petrochemical industry. It emphasizes the airport's importance for transportation and logistics within the region.

09/29/2025 Airport Codes
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