Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

01/07/2026 Customs Knowledge
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Serbian Customs Adopts Wcos Competencybased HR Model

Serbian Customs Adopts Wcos Competencybased HR Model

The World Customs Organization (WCO) conducted a Competency-Based Human Resource Management (CBHRM) workshop for the Serbian government, aiming to enhance human resource management and promote customs modernization within Serbian Customs. The workshop covered strategic HRM, HRM systems, the CBHRM framework, and project management. This initiative supports Serbian Customs in building a talent-driven organization.

01/05/2026 Customs Knowledge
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CNC Machines Gain Popularity on Tiktok Boosting Digital Manufacturing

CNC Machines Gain Popularity on Tiktok Boosting Digital Manufacturing

CNC machine tools are achieving global reach through short video platforms like TikTok, becoming a crucial tool for digital transformation in manufacturing. This article analyzes the current state of CNC machine tool dissemination on TikTok, content types, user characteristics, and cross-border operation strategies. It also addresses common questions companies have regarding TikTok promotion, aiming to help businesses better leverage short video platforms to expand their market and achieve digital transformation. The focus is on practical strategies for utilizing TikTok to promote CNC machine tools and facilitate industrial digitalization.

01/27/2026 Logistics Industry Insights
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WCO Supports Sudan Customs in HR Management Reform

WCO Supports Sudan Customs in HR Management Reform

The World Customs Organization (WCO) held a workshop in Sudan to enhance customs human resource management capabilities, evaluating previous results and improving HRM tools. The workshop focused on workforce planning, job descriptions, competency frameworks, performance appraisal, and employee motivation, resulting in a new roadmap. The WCO provides expertise, technical guidance, and capacity building to help Sudanese Customs build a scientific and efficient human resource management system, enhancing customs modernization.

01/05/2026 Customs Knowledge
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A New Era of Efficient Integration in Logistics Transitioning from Complexity to Simplicity

A New Era of Efficient Integration in Logistics Transitioning from Complexity to Simplicity

The article explores the importance of integrated logistics and its application in modern supply chain management. It emphasizes that by introducing digitalization and intelligent systems, efficient connections can be established across various links, enhancing overall logistics efficiency. While facing complex challenges, new opportunities are also opened up.

07/23/2025 Logistics Industry Insights
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WCO Backs Gambias Customs Reform for West African Leadership

WCO Backs Gambias Customs Reform for West African Leadership

The World Customs Organization (WCO), through the WACAM project, is assisting the Gambia Revenue Authority (GRA) in building a competency-based human resource management system. Through expert consultations and institutionalization efforts, the GRA is expected to become a benchmark for human resource management in West Africa, offering valuable lessons for other developing countries. This initiative aims to strengthen the GRA's capabilities and contribute to its overall effectiveness and efficiency in customs administration.

01/26/2026 Customs Knowledge
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Gambia Revenue Authority Adopts Wcobacked Competencybased HR System

Gambia Revenue Authority Adopts Wcobacked Competencybased HR System

The Gambia Revenue Authority, with support from the World Customs Organization, implemented a competency-based human resource management model. This included developing job catalogs and competency frameworks, which received positive feedback after a pilot phase. Future plans involve creating onboarding programs and sharing experiences with national institutions to promote the modernization of human resource management at the national level. The implementation of the competency model is a key component of the ongoing tax reform efforts in Gambia.

12/30/2025 Customs Knowledge
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Chatgpt Transforms Global Ecommerce Strategies

Chatgpt Transforms Global Ecommerce Strategies

ChatGPT has garnered significant attention in cross-border e-commerce, assisting with product selection, copywriting, and data analysis, thereby enhancing operational efficiency. However, it cannot completely replace human operators. Cross-border e-commerce professionals need to improve their skills and embrace change, developing ChatGPT into a "powerful assistant" to jointly promote industry upgrades. It is a tool to be leveraged, not a replacement for strategic thinking and human interaction in navigating the complexities of the global market.

01/05/2026 Logistics Industry Insights
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Wcos WACAM Project Modernizes Customs HRM in West and Central Africa

Wcos WACAM Project Modernizes Customs HRM in West and Central Africa

The World Customs Organization (WCO) - West and Central Africa Capacity Building Working Group (WACAM) project expanded to Central Africa, aiming to enhance customs human resource management in the region. Through regional workshops and on-site support to Gabon Customs, the project has made significant progress in areas such as competency models and job management. This project will continue to support the modernization of human resource management in West and Central African customs administrations, contributing to regional development.

01/07/2026 Customs Knowledge
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