Eswatini Adopts Modern HR to Improve Trade Efficiency

Eswatini Adopts Modern HR to Improve Trade Efficiency

The Eswatini Revenue Service adopted modern human resource management practices to address trade facilitation challenges. The World Customs Organization recommends building a competency framework to enhance employee capabilities and organizational competitiveness. This approach aims to improve the effectiveness and efficiency of the revenue service by ensuring that employees possess the necessary skills and knowledge to meet the demands of a rapidly changing trade environment. The implementation of a competency model is crucial for aligning employee performance with organizational goals and driving sustainable growth.

01/26/2026 Customs Knowledge
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Botswana Modernizes Tax System with Datadriven Talent Upgrade

Botswana Modernizes Tax System with Datadriven Talent Upgrade

With the assistance of the World Customs Organization, the Botswana Unified Revenue Service (BURS) is implementing a competency-based human resource management system. This initiative aims to enhance tax collection efficiency and improve international competitiveness. The focus on capacity building and talent development is crucial for modernizing the tax administration and ensuring its long-term effectiveness in a globalized economy. This strategic approach is designed to equip the BURS with the skilled workforce necessary to meet the evolving challenges of tax administration.

01/26/2026 Customs Knowledge
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Warehouse Robots Boost Ecommerce Amid Labor Shortages

Warehouse Robots Boost Ecommerce Amid Labor Shortages

The pandemic has accelerated e-commerce growth, leading to a surge in demand for warehouse robots. This article analyzes the types, advantages, and future trends of warehouse robots, emphasizing the importance of human-robot collaboration. It highlights that software is crucial for improving robot efficiency. Practical innovation is at the core of robot applications, aiming to solve real-world problems and enhance customer service. The focus is on improving operational efficiency and streamlining e-commerce fulfillment processes through intelligent automation.

01/26/2026 Logistics Industry Insights
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China Vows Support for Multilateralism Global Cooperation

China Vows Support for Multilateralism Global Cooperation

China reaffirmed its unwavering support for multilateralism at the United Nations, emphasizing the importance of upholding the UN's authority. China called for a coordinated approach to advancing the three pillars of peace, development, and human rights, prioritizing development. China supports UN reform aimed at building a more just and equitable global governance system to jointly address global challenges and build a community of shared future for mankind. This commitment underscores China's dedication to international cooperation and a more inclusive and effective global order.

01/28/2026 Customs Knowledge
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Chinas Inland Logistics Sector Poised for Decadelong Growth

Chinas Inland Logistics Sector Poised for Decadelong Growth

China is heavily investing in inland logistics infrastructure, including ports, airports, and multimodal networks, to meet growing logistics demands. The shift of manufacturing inland is driving the rise of cities like Chengdu and Chongqing. Despite challenges like land scarcity and regulatory hurdles, increased transparency and investment in human resources offer opportunities for businesses. The report emphasizes that improving working conditions can enhance profit margins and competitive advantages. This investment aims to facilitate trade and economic growth in the interior regions of the country.

01/28/2026 Logistics Industry Insights
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WCO Backs HR Modernization for Customs in Senegal Gabon

WCO Backs HR Modernization for Customs in Senegal Gabon

The World Customs Organization (WCO), through the WACAM project, is providing human resource modernization support to the Customs administrations of Senegal and Gabon. This includes refining tools such as job catalogs and competency frameworks, as well as identifying change management actions. Both countries plan to validate the tools and launch pilot programs in early 2016. The project aims to improve the management efficiency of Customs in both countries and serve as a model for the West and Central African regions.

01/30/2026 Customs Knowledge
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American Expat Communities in the Amazon Face Challenges

American Expat Communities in the Amazon Face Challenges

This paper explores the current situation of American settlements in the Amazon River basin, analyzing their migration motivations. It delves into the complex impacts of these settlements on the local society, economy, and environment, including cultural exchange, economic impetus, environmental pressure, and social contradictions. Furthermore, the paper proposes strategies to address these challenges, such as strengthening environmental regulation, promoting cultural integration, respecting local cultures, and implementing sustainable development strategies. These measures aim to mitigate negative impacts and foster a more harmonious and sustainable relationship between American immigrants and the Amazonian environment and communities.

01/26/2026 Logistics Industry Insights
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Malawi Revenue Authority Adopts Competencybased HR System

Malawi Revenue Authority Adopts Competencybased HR System

With the support of the WCO and Sida-WCO TFCM Programme, the Malawi Revenue Authority (MRA) is actively building a competency-based human resource management system (CBHRM) to enhance organizational effectiveness. This initiative aims to improve talent selection, customize training programs, implement objective performance evaluations, and optimize career development. MRA's experience provides valuable lessons for other developing countries' tax administrations. The CBHRM framework helps MRA to strategically manage its workforce, ensuring it possesses the necessary skills and knowledge to effectively administer taxes and contribute to national development.

01/05/2026 Customs Knowledge
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Tunisia Boosts Customs Audits with WCO Assistance

Tunisia Boosts Customs Audits with WCO Assistance

The World Customs Organization (WCO) held a national workshop on Post Clearance Audit (PCA) in Tunisia, aiming to enhance the Tunisian Customs' PCA capabilities. The workshop covered WCO guidelines interpretation, human resource management, case studies, and group discussions. It assisted Tunisian Customs in optimizing audit processes, addressing risks in complex trade environments, and promoting economic development. The training sought to improve efficiency and effectiveness in identifying and addressing compliance issues after goods have been released, contributing to a more secure and predictable trade environment.

01/05/2026 Customs Knowledge
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Qatar Customs Enhances Workforce Training for Global Edge

Qatar Customs Enhances Workforce Training for Global Edge

To enhance competitiveness, Qatar Customs invited the WCO to conduct a workshop focused on improving management capabilities and optimizing talent planning, development, and performance evaluation. Participants learned the importance of competency-based job descriptions through the WCO framework and recognized the crucial role of fostering a positive work environment. Moving forward, Qatar Customs will deepen its collaboration with the WCO to continuously improve its human resource management practices. The workshop aimed to equip managers with the necessary skills and knowledge for effective leadership and employee development.

12/30/2025 Customs Knowledge
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