WCO Program Boosts Botswana Customs Tax Reform Efforts

WCO Program Boosts Botswana Customs Tax Reform Efforts

The WCO conducted a leadership workshop in Botswana to enhance the capabilities of Botswana Unified Revenue Service (BURS) managers and promote tax reform. This initiative, funded by Finland, highlights the crucial role of leadership in driving customs modernization and organizational effectiveness. The workshop aimed to equip BURS personnel with the necessary skills and knowledge to lead effectively, contributing to improved revenue collection and overall efficiency. Capacity building through leadership development is a key component of sustainable customs modernization efforts.

01/20/2026 Customs Knowledge
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Qatar Customs Boosts Global Competitiveness Through Innovation

Qatar Customs Boosts Global Competitiveness Through Innovation

Qatar Customs has successfully advanced reforms and significantly improved logistics performance through technological upgrades, talent development, and strong leadership. Its experience demonstrates that clear goals, technological innovation, business cooperation, and leadership are key to customs modernization. The Secretary General of the World Customs Organization praised Qatar's achievements and encouraged them to share their experiences. Qatar's commitment to efficiency and modernization serves as a model for other nations seeking to enhance their customs operations and contribute to global trade facilitation.

01/22/2026 Customs Knowledge
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WCO Backs Benins Customs Reform to Boost Cotonou Port Trade

WCO Backs Benins Customs Reform to Boost Cotonou Port Trade

With the assistance of the World Customs Organization (WCO), Benin has launched a customs reform and modernization strategy. The aim is to improve the efficiency of the Port of Cotonou, optimize clearance procedures, strengthen risk management, and introduce advanced technologies. Through international tenders and expert support, the action plan is continuously adjusted to meet the needs of port expansion and modernization. Initial monitoring missions assess the progress of the reforms, laying the foundation for Benin's economic development.

01/22/2026 Customs Knowledge
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Warehouse Optimization Guide Boosts Efficiency and Upgrades

Warehouse Optimization Guide Boosts Efficiency and Upgrades

This paper delves into the critical elements of warehouse planning and optimization, encompassing warehouse type selection, geographical location layout, design optimization, operational process improvement, technology application, equipment configuration, and human resource management. It aims to assist companies in comprehensively evaluating and optimizing warehouse operations, enhancing efficiency, reducing costs, and ultimately achieving excellent logistics and warehousing management. The focus is on providing a holistic approach to improve all aspects of warehouse performance for better overall results.

01/21/2026 Warehousing
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Niger Customs Modernizes Trade Processes with WCO Backing

Niger Customs Modernizes Trade Processes with WCO Backing

Niger Customs, with WCO support, launched an IT strategy for modernization. It involved needs analysis and strategic planning, focusing on establishing an IT department, talent development, infrastructure upgrades, and process standardization. The strategy aims to improve clearance efficiency, reduce error rates, increase revenue, and enhance services. Challenges include funding, technology, and mindset shifts, requiring international assistance and talent cultivation. The successful implementation of this IT strategy is crucial for Niger Customs to meet its modernization goals and contribute to national development.

12/30/2025 Customs Knowledge
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Maldives Customs Boosts Leadership Skills Via WCO Program

Maldives Customs Boosts Leadership Skills Via WCO Program

The Maldives Customs Service (MCS) participated in the WCO Leadership and Management Development Program, organizing senior management workshops to enhance leadership skills and drive customs modernization. The workshops covered change management, strategic planning, and personnel management, emphasizing practicality and interaction. They fostered team building and a unified vision, laying the foundation for the future development of the MCS. The initiative aimed to equip leaders with the necessary tools and knowledge to navigate challenges and effectively lead the organization through its modernization journey.

01/07/2026 Customs Knowledge
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Moldova Boosts Trade Facilitation with SECOWCO Customs Reform

Moldova Boosts Trade Facilitation with SECOWCO Customs Reform

Moldova hosted a SECO-WCO trade facilitation project workshop, focusing on enhancing customs strategic alignment and performance evaluation. The workshop aimed to contribute to customs modernization by improving efficiency and effectiveness. Participants discussed best practices and strategies for streamlining customs procedures and measuring performance. This initiative underscores the importance of international cooperation in promoting trade facilitation and supporting customs authorities in their modernization efforts. The workshop provided a platform for knowledge sharing and capacity building, ultimately contributing to Moldova's economic development.

01/22/2026 Customs Knowledge
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Madagascar Customs Boosts Trade with Talent Development

Madagascar Customs Boosts Trade with Talent Development

With the support of the World Customs Organization, Madagascar Customs is implementing a competency-based human resource management system to improve the quality of customs personnel and promote trade facilitation and economic development. By building tools such as job catalogs and competency frameworks, and formulating change management plans, Madagascar Customs is moving towards the goal of building a high-performance organization. The initiative focuses on modernizing customs operations through talent development and streamlined processes to enhance trade efficiency.

12/30/2025 Customs Knowledge
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Smart Forklift Fleet Management Boosts Efficiency Amid Economic Downturn

Smart Forklift Fleet Management Boosts Efficiency Amid Economic Downturn

Facing economic downturns, how can businesses optimize forklift fleet management? This article highlights intelligent management as the key. Through telematics, companies can accurately monitor forklift usage, optimize resource allocation, and reduce operating costs. Simultaneously, flexible lease adjustments and rational allocation of human resources contribute to maintaining competitiveness during challenging times. By leveraging data-driven insights and strategic adjustments, businesses can navigate economic headwinds and ensure efficient forklift operations, ultimately leading to significant cost savings and improved productivity.

01/19/2026 Logistics Industry Insights
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Burundi Adopts Competencybased HRM System for Revenue Authority

Burundi Adopts Competencybased HRM System for Revenue Authority

With support from the World Customs Organization, the Burundi Revenue Authority is undergoing modernization through the development of a competency-based HRM system. This aims to improve operational efficiency, increase tax revenue, and enhance stakeholder relations. The workshop focused on empowering the HR department to build a competency model and develop an action plan. The WCO will continue to provide support to help the Burundi Revenue Authority achieve its modernization goals. This initiative highlights the importance of HR in driving organizational change and improving public service delivery.

01/05/2026 Customs Knowledge
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