Mali Customs Adopts Competencybased HRM for Modernization

Mali Customs Adopts Competencybased HRM for Modernization

With the support of the WCO, Mali Customs has initiated HRM modernization reforms, employing a competency model to enhance personnel quality. Facing challenges, the reform aims to build a modern HRM system to promote development. The focus is on improving employee skills and performance through a structured framework, ultimately contributing to a more efficient and effective customs administration. This initiative is crucial for Mali Customs to meet international standards and facilitate trade.

02/03/2026 Customs Knowledge
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Senegal Customs Modernizes HR with WCO Backing Targets Regional Benchmark

Senegal Customs Modernizes HR with WCO Backing Targets Regional Benchmark

With WCO support through the WACAM project, Senegalese Customs is advancing human resource modernization. They've completed personnel planning tools and secured high-level support. The goal is to validate and implement a competency-based approach by December 15, 2015. This initiative aims to enhance customs efficiency, employee satisfaction, and international competitiveness. It is expected to serve as a model for West Africa, demonstrating the positive impact of strategic human resource management within customs administrations.

02/03/2026 Customs Knowledge
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TCL Outlines HR Strategy for Global Expansion

TCL Outlines HR Strategy for Global Expansion

TCL is building a global human resource system to support its global operations through strategic adjustments, talent development, and compliance management. The company aims to optimize the system continuously and improve organizational efficiency in the future. This includes aligning HR practices with the globalization strategy, fostering a global mindset among employees, and ensuring compliance with local laws and regulations in different countries. The focus is on creating a unified and effective HR framework that can facilitate TCL's expansion and success in the global market.

02/03/2026 Logistics Industry Insights
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Logistics Firms Adapt Strategies to Tackle Labor Shortages

Logistics Firms Adapt Strategies to Tackle Labor Shortages

Traditional employment models struggle to meet the rapidly changing demands of logistics companies. Bluecrew addresses this by offering an intelligent platform and flexible staffing solutions, providing efficient recruitment, reliable workers, and transparent management to help businesses overcome challenges and enhance competitiveness. As demonstrated by experiences in 2025, investment, data, and inland capacity are crucial for maintaining efficient port operations.

02/04/2026 Logistics Industry Insights
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Malawi Implements Competencybased HR System for Tax Authority

Malawi Implements Competencybased HR System for Tax Authority

The Malawi Revenue Authority (MRA), in collaboration with the World Customs Organization (WCO), is implementing a competency-based Human Resource Management system to enhance operational efficiency, revenue collection, and stakeholder relations. The project involves workshops to improve staff capabilities and plans to implement pilot projects. The WCO has pledged continued support to assist the MRA in achieving its modernization goals. This initiative aims to build a more effective and efficient tax administration system in Malawi.

02/05/2026 Customs Knowledge
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Wcos WACAM Project Modernizes HR in West and Central African Customs

Wcos WACAM Project Modernizes HR in West and Central African Customs

The WCO-WACAM project supports the modernization and upgrade of human resource management in customs administrations in West and Central Africa. Through regional workshops and technical assistance, it assists customs agencies in the region to reform their HR management systems. The project aims to build a competency-based HR management system, improve the overall quality and efficiency of customs staff, and promote trade facilitation and economic development. The initiatives are designed to enhance customs workforce capabilities and contribute to regional economic growth by streamlining customs processes and improving overall performance.

02/05/2026 Customs Knowledge
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Sierra Leones NRA Enhances Talent Management for Tax Efficiency

Sierra Leones NRA Enhances Talent Management for Tax Efficiency

The National Revenue Authority (NRA) of Sierra Leone, with support from the World Customs Organization (WCO), launched a Human Resources Modernization Upgrade Program. This initiative aims to build a professional and efficient tax workforce by establishing a competency-based HR system, ultimately improving tax collection efficiency, optimizing the business environment, and contributing to national economic development. The program includes components such as diagnostic assessments, capacity building initiatives, and regional cooperation. It provides valuable experience for other developing countries' tax agencies seeking to modernize their HR practices.

02/05/2026 Customs Knowledge
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Niger Customs Upgrades HR Systems to Boost Border Efficiency

Niger Customs Upgrades HR Systems to Boost Border Efficiency

With the support of the WCO-WACAM project, Niger Customs launched a human resource management modernization project. This initiative aims to raise awareness and garner broad support for HR modernization both within and outside the customs administration through change management and communication activities. By diagnosing challenges, building a competency framework, and conducting pilot programs, Niger Customs is committed to building an efficient, professional, and dynamic workforce. This workforce will contribute to the country's economic development and ensure its security.

01/07/2026 Customs Knowledge
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Wcos WACAM Project Modernizes Customs HRM in West and Central Africa

Wcos WACAM Project Modernizes Customs HRM in West and Central Africa

The World Customs Organization (WCO) - West and Central Africa Capacity Building Working Group (WACAM) project expanded to Central Africa, aiming to enhance customs human resource management in the region. Through regional workshops and on-site support to Gabon Customs, the project has made significant progress in areas such as competency models and job management. This project will continue to support the modernization of human resource management in West and Central African customs administrations, contributing to regional development.

01/07/2026 Customs Knowledge
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Gambia Revenue Authority Leads HR Modernization in West Africa

Gambia Revenue Authority Leads HR Modernization in West Africa

The World Customs Organization (WCO), through the West Africa Customs Administration Modernization (WACAM) project, is supporting the Gambia Revenue Authority (GRA) in implementing a competency-based human resource management model. A WCO expert team reviewed GRA's HR management tools and provided recommendations for improvement and an implementation plan. GRA is expected to become a benchmark in human resource management in the West and Central African region, offering valuable lessons for other countries. This initiative aims to enhance efficiency and effectiveness within the GRA through strategic human resource development.

01/07/2026 Customs Knowledge
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