Lesotho Revenue Authority Adopts Competencybased HR Reform

Lesotho Revenue Authority Adopts Competencybased HR Reform

The Lesotho Revenue Authority (LRA), with support from the World Customs Organization, is actively modernizing its GRH system based on competency models. Through the establishment of working groups, development of competency models, and participation in customized training programs, the LRA aims to improve employee quality, enhance organizational effectiveness, and strengthen organizational competitiveness. This experience provides valuable lessons for other tax authorities. The transformation focuses on building a skilled and efficient workforce to effectively manage tax administration and contribute to national development.

01/26/2026 Customs Knowledge
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USPS Faces Reform Challenges Amid Service Overhaul

USPS Faces Reform Challenges Amid Service Overhaul

The United States Postal Service is at a critical juncture of reform, seeking efficiency gains through measures like workforce reductions and government partnerships. High-level personnel changes and the potential risk of privatization are drawing attention. Experts believe that reform must balance efficiency with equity, presenting both challenges and opportunities for future development. The ongoing transformation aims to modernize operations and address financial sustainability while ensuring reliable service for all Americans. The debate surrounding USPS's future remains complex and multifaceted.

01/21/2026 Logistics Industry Insights
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US Postal Reform Act Reshapes Logistics Industry

US Postal Reform Act Reshapes Logistics Industry

The Postal Service Reform Act aims to address USPS's financial woes and improve service. Key measures include eliminating pre-funding requirements, integrating healthcare, and mandating six-day delivery. This aligns with the 'Delivering for America' ten-year strategic plan, striving for financial sustainability and service excellence. Shippers should monitor USPS pricing strategies, optimize transportation networks, leverage value-added services, enhance communication, and explore alternative solutions to adapt to the opportunities and challenges presented by the reform. This proactive approach is crucial for navigating the evolving postal landscape.

01/21/2026 Logistics Industry Insights
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Trucker HOS Reform Stalls Amid Political Disputes

Trucker HOS Reform Stalls Amid Political Disputes

The US Hours of Service (HOS) reform for truck drivers faces uncertainty as Democrats seek a “comprehensive review,” potentially delaying implementation by 18 months. The new rules aim to increase driver flexibility, but political factors and potential litigation cast a shadow over the reform's future. Trucking associations are concerned about the delay but remain optimistic that the rules will take effect as scheduled by the end of September. The potential delay raises concerns about efficiency and productivity in the trucking industry.

01/21/2026 Logistics
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Guatemala Strengthens Customs Oversight for Tax Reform

Guatemala Strengthens Customs Oversight for Tax Reform

The Superintendency of Tax Administration of Guatemala, with SECO-WCO support, held a leadership and management development workshop for senior managers. The aim was to enhance the skills of customs managers, promote the modernization of the customs system, facilitate trade, increase tax revenue, and improve international competitiveness. The WCO's Leadership and Management Development Programme makes a significant contribution to the development of customs systems worldwide. The workshop emphasized strategic thinking and effective implementation of customs reforms, ultimately fostering a more efficient and transparent trade environment.

02/12/2026 Customs Knowledge
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WCO Program Boosts Cameroon Customs Strategic Reform

WCO Program Boosts Cameroon Customs Strategic Reform

The World Customs Organization (WCO) conducted a Leadership and Management Development Workshop in Cameroon to enhance the capabilities of Cameroonian Customs managers and support their strategic transformation, regaining control of outsourced functions. Through self-reflection, skill enhancement, and strategic planning, participants committed to contributing to Customs reform and submitted strategic blueprints, laying the foundation for the future development of Cameroon Customs. The workshop aimed to foster leadership skills and drive organizational change within the Cameroonian Customs administration.

02/12/2026 Customs Knowledge
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Palestinian Customs Program Advances Leadership and Reform

Palestinian Customs Program Advances Leadership and Reform

The World Customs Organization (WCO) held a leadership and management development workshop for Palestinian Customs, aiming to enhance the leadership and management skills of middle and senior managers. The workshop covered key areas such as leadership, personnel management, and change management, employing interactive teaching methods. It was funded by HM Revenue & Customs (HMRC) and the EU Customs Fund. Participants expressed significant benefits and pledged to apply the learned knowledge to their practical work. This initiative contributes to capacity building within Palestinian Customs.

02/02/2026 Customs Knowledge
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Zimbabwe Enhances Trade with Wtobacked Reform Plan

Zimbabwe Enhances Trade with Wtobacked Reform Plan

The World Customs Organization (WCO) is collaborating with the Zimbabwe Revenue Authority on a two-year program to assist Zimbabwe in effectively implementing the World Trade Organization (WTO) Trade Facilitation Agreement. The program covers key areas such as risk management, information release, post-clearance audit, and freedom of transit. It also supports the work of the National Trade Facilitation Committee (NTFC) to promote trade development in Zimbabwe.

02/03/2026 Customs Knowledge
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WCO Aids Angola in Tax Administration Reform

WCO Aids Angola in Tax Administration Reform

The World Customs Organization (WCO) held a strategic planning workshop at the headquarters of the Angolan Tax Administration (AGT) to enhance AGT's strategic planning and risk management capabilities. The workshop reviewed AGT's annual operational plan, provided recommendations for improvement, and conducted an environmental scan of AGT's risk management efforts. This event fostered collaboration among AGT departments and laid the foundation for the modernization of tax administration in Angola.

02/03/2026 Customs Knowledge
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Cameroon Customs Strengthens Leadership for Strategic Reform

Cameroon Customs Strengthens Leadership for Strategic Reform

In 2015, the World Customs Organization (WCO) assisted Cameroon Customs in enhancing its leadership capabilities, regaining control of outsourced functions, and promoting reforms. This support culminated in the "Mbankomo II Declaration," which aims to further support the development of Cameroon Customs. The initiative focused on strengthening internal management and fostering a more effective and autonomous customs administration.

02/03/2026 Customs Knowledge
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