Barbados Customs Adopts Wcobacked HR Modernization

Barbados Customs Adopts Wcobacked HR Modernization

A WCO virtual workshop assisted Barbados Customs in building a competency-based HRM system to enhance efficiency, increase revenue collection, and improve relationships. The collaboration aims to modernize HRM practices within the organization. This initiative is expected to significantly improve the performance of Barbados Customs by aligning employee skills and knowledge with organizational goals and strategic objectives. The competency model will serve as a foundation for recruitment, training, performance management, and career development, ultimately contributing to a more effective and motivated workforce.

01/26/2026 Customs Knowledge
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Eswatini Customs Reforms HR to Boost Trade Efficiency

Eswatini Customs Reforms HR to Boost Trade Efficiency

Eswatini is committed to addressing trade facilitation challenges by adopting a competency-based human resource management model. The World Customs Organization (WCO) conducted a talent development diagnostic of Eswatini Customs and provided recommendations for improvement. Eswatini Customs has pledged to implement competency-based management to enhance employee skills and efficiency, ultimately promoting trade facilitation. This initiative aims to improve the quality and effectiveness of customs operations through strategic human resource development.

01/30/2026 Customs Knowledge
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Azerbaijan Customs Boosts Training with WCO Backing

Azerbaijan Customs Boosts Training with WCO Backing

The WCO assisted Azerbaijan Customs in conducting a human resource diagnostic assessment. This initiative aligns with WCO standards, aiming to enhance the professionalism of the customs workforce and promote economic development. By identifying areas for improvement and implementing targeted training programs, Azerbaijan Customs seeks to optimize its human capital and improve its overall operational efficiency. This effort contributes to streamlined trade facilitation and increased revenue collection, ultimately supporting sustainable economic growth.

01/30/2026 Customs Knowledge
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Palestinian Customs Program Advances Leadership and Reform

Palestinian Customs Program Advances Leadership and Reform

The World Customs Organization (WCO) held a leadership and management development workshop for Palestinian Customs, aiming to enhance the leadership and management skills of middle and senior managers. The workshop covered key areas such as leadership, personnel management, and change management, employing interactive teaching methods. It was funded by HM Revenue & Customs (HMRC) and the EU Customs Fund. Participants expressed significant benefits and pledged to apply the learned knowledge to their practical work. This initiative contributes to capacity building within Palestinian Customs.

02/02/2026 Customs Knowledge
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Bolivia Customs Boosts Leadership with Executive Training

Bolivia Customs Boosts Leadership with Executive Training

Bolivia Customs, through its participation in the SECO-WCO Global Trade Facilitation Programme, successfully held an executive leadership and management development workshop. This workshop aimed to enhance the leadership capabilities of the senior management team to address future strategic challenges. Through team building, individual leadership development, and negotiation skills training, the workshop significantly strengthened team cohesion and improved leadership skills, laying a solid foundation for the future development of Bolivia Customs.

02/02/2026 Customs Knowledge
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WCOWACAM Project Boosts Customs HRM in West and Central Africa

WCOWACAM Project Boosts Customs HRM in West and Central Africa

WCO, in collaboration with WACAM, is developing customs HRM experts in West and Central Africa to enhance management capabilities. Through training and practical exercises, the initiative aims to build a regional think tank, fostering customs modernization. This partnership strengthens regional cooperation and promotes efficient customs practices, ultimately contributing to improved trade facilitation and economic development within the region. The focus is on equipping customs officials with the necessary skills and knowledge to effectively manage human resources and implement modern customs procedures.

02/02/2026 Customs Knowledge
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Burkina Faso Customs Boosts Skills to Speed Tariff Reform

Burkina Faso Customs Boosts Skills to Speed Tariff Reform

With the support of the WCO MADAO project, Burkina Faso Customs organized a project management training course to enhance the project management capabilities of customs officials, aiming to better implement customs modernization reforms. The training covered key areas such as project organization, governance, and lifecycle. Through a combination of theory and practice, it helped customs establish its own project management methodology, improve project success rates and resource utilization efficiency, and ultimately promote customs modernization. The training aimed to equip officials with the skills to effectively manage and deliver modernization projects.

02/03/2026 Customs Knowledge
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Ivory Coast Customs Modernizes Operations with ROCB Assistance

Ivory Coast Customs Modernizes Operations with ROCB Assistance

The West and Central Africa Capacity Building Office has assisted Côte d'Ivoire Customs in making progress in human resources and project management. By developing a job directory, competency framework, and job descriptions, and by introducing project cycle management and results-based management principles, it has laid the foundation for the modernization of Côte d'Ivoire Customs. The two parties will continue to collaborate to refine relevant tools and methods and develop action plans to consolidate the achievements made.

02/03/2026 Customs Knowledge
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WCOSKKU Scholarship Boosts Customs Data Skills in Developing Nations

WCOSKKU Scholarship Boosts Customs Data Skills in Developing Nations

The World Customs Organization (WCO), in collaboration with Sungkyunkwan University in Korea, has launched a scholarship program in data analysis for customs officials from developing countries. This program aims to cultivate data analysis experts by enhancing their skills and cultural awareness through online and offline courses, practical projects, and cultural excursions. The initiative supports customs administrations in leveraging data-driven insights to improve management practices in the data era. It focuses on building capacity within developing nations to effectively utilize data for enhanced customs operations and decision-making.

02/03/2026 Customs Knowledge
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Bolivia Customs Strengthens Leadership to Boost Trade

Bolivia Customs Strengthens Leadership to Boost Trade

Bolivia Customs successfully held an executive leadership retreat through participation in the SECO-WCO Global Trade Facilitation Programme. The project addressed key customs strategic challenges, tailoring team-building and individual leadership development solutions. This significantly enhanced the cohesion, leadership skills, strategic planning abilities, and negotiation skills of the executive team. This initiative lays a solid foundation for Bolivia Customs to address future challenges and contributes to national trade facilitation efforts. The program aimed to improve overall effectiveness and prepare the organization for upcoming reforms.

02/03/2026 Customs Knowledge
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