WCO Backs Philippines Customs Modernization with HRM System

WCO Backs Philippines Customs Modernization with HRM System

The World Customs Organization (WCO) successfully conducted a personnel management diagnostic of the Bureau of Customs (BOC) in the Philippines. This aimed to support BOC's strategic goals and HR modernization by building a competency-based HRM system. The diagnostic highlighted the importance of HR roles, competency-based HRM, and training development. The BOC committed to adopting the WCO's 18 customized recommendations to drive the implementation of future action plans.

01/05/2026 Customs Knowledge
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Colombia Tax Authority Bolsters Leadership with WCO Training

Colombia Tax Authority Bolsters Leadership with WCO Training

The World Customs Organization (WCO) successfully held its first virtual Leadership and Management Development (LMD) program at the request of the Colombian National Tax and Customs Directorate (DIAN). The program, which included modules on crisis management, effectively enhanced the leadership, teamwork, and organizational strategic capabilities of DIAN executives. The Director of DIAN highly praised the program and expressed anticipation for future collaboration. This initiative demonstrates the WCO's commitment to supporting its members in developing strong leadership within their customs administrations.

12/30/2025 Customs Knowledge
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Uruguay Customs Advances Reform with WCO Leadership Program

Uruguay Customs Advances Reform with WCO Leadership Program

The World Customs Organization (WCO) conducted a leadership and management development workshop for mid-to-senior level managers of Uruguay Customs, supporting its organizational change efforts. The workshop covered core topics such as self-awareness, communication and motivation, delegation and coaching, and change management. It aimed to enhance the leadership and management skills of participants, driving the modernization of Uruguay Customs. Participants and senior management highly praised the WCO program, recognizing its significant value in global customs capacity building.

12/30/2025 Customs Knowledge
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Serbian Customs Adopts Wcos Competencybased HR Model

Serbian Customs Adopts Wcos Competencybased HR Model

The World Customs Organization (WCO) conducted a Competency-Based Human Resource Management (CBHRM) workshop for the Serbian government, aiming to enhance human resource management and promote customs modernization within Serbian Customs. The workshop covered strategic HRM, HRM systems, the CBHRM framework, and project management. This initiative supports Serbian Customs in building a talent-driven organization.

01/05/2026 Customs Knowledge
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Guatemala Customs Boosts Modernization With Leadership Training

Guatemala Customs Boosts Modernization With Leadership Training

Guatemalan Customs, with the support of the World Customs Organization, held a leadership and management development workshop. The aim was to enhance self-awareness, personnel management, and change innovation capabilities among senior officials, thereby promoting customs modernization. This event is part of a global trade facilitation project, highlighting the importance of international cooperation in building customs capacity in developing countries.

01/05/2026 Customs Knowledge
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Wcos WACAM Project Modernizes Customs HRM in West and Central Africa

Wcos WACAM Project Modernizes Customs HRM in West and Central Africa

The World Customs Organization (WCO) - West and Central Africa Capacity Building Working Group (WACAM) project expanded to Central Africa, aiming to enhance customs human resource management in the region. Through regional workshops and on-site support to Gabon Customs, the project has made significant progress in areas such as competency models and job management. This project will continue to support the modernization of human resource management in West and Central African customs administrations, contributing to regional development.

01/07/2026 Customs Knowledge
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WCO Workshop Boosts Colombian Customs Efficiency

WCO Workshop Boosts Colombian Customs Efficiency

At the invitation of the Colombian Customs Authority, the World Customs Organization (WCO) successfully held an online Leadership and Management Development (LMD) workshop. This workshop aimed to enhance the leadership, management skills, and teamwork abilities of Colombian customs officers. The goal was to improve work efficiency and quality, promote personal development, and lay the foundation for building a highly efficient and excellent team within the Colombian Customs. The workshop focused on practical skills and strategies to empower participants to lead effectively and contribute to the organization's overall success.

01/19/2026 Customs Knowledge
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WCO Program Boosts Nigeria Customs Efficiency

WCO Program Boosts Nigeria Customs Efficiency

The World Customs Organization (WCO)'s Leadership and Management Development (LMD) program continues to empower the Nigeria Customs Service (NCS) by enhancing the leadership and management skills of its managers through workshops and other initiatives. The WCO plans to support the NCS in building a pool of trainers to expand the reach of the LMD program. Furthermore, the WCO aims to explore new areas of cooperation to further support the development of Nigerian Customs. This ongoing collaboration aims to strengthen NCS's capabilities and contribute to its overall effectiveness.

01/20/2026 Customs Knowledge
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World Customs Journal Highlights Global Trade Shifts

World Customs Journal Highlights Global Trade Shifts

The International Network of Customs Universities (INCU) released the eighth edition of the *World Customs Journal*, focusing on topics such as customs-business partnerships, performance measurement, customs and taxation, and the impact of climate change on international trade. This journal gathers research findings from global experts and scholars, providing valuable insights for businesses, policymakers, and researchers, and leading the future direction of customs transformation.

01/22/2026 Customs Knowledge
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Global Standards Set for Customs Leadership Excellence

Global Standards Set for Customs Leadership Excellence

The WCO's PICARD Programme, in collaboration with the International Network of Customs Universities (INCU), has developed a set of professional development standards for customs middle and senior managers. These standards aim to enhance the leadership, management capabilities, and professional skills of customs officials. They can be flexibly applied to internal training and recruitment strategies, helping to build high-performing customs management teams capable of addressing increasingly complex international trade challenges. The standards provide a framework for continuous improvement and professional growth within customs administrations worldwide.

01/20/2026 Customs Knowledge
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