Gambias Customs Reform Gains WCO Backing for West African Talent Hub

Gambias Customs Reform Gains WCO Backing for West African Talent Hub

The WCO is supporting the Gambia Revenue Authority (GRA) in upgrading its human resources management. This initiative pioneers competency-based HRM in West and Central Africa, aiming to establish a regional hub for talent. The project focuses on developing skills and capabilities within the GRA, ultimately enhancing its operational efficiency and effectiveness. By implementing modern HR practices, the GRA aims to attract, retain, and develop a highly skilled workforce, contributing to improved revenue collection and overall economic development in the region.

02/03/2026 Customs Knowledge
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Women Gain Ground in Supply Chain Leadership Amid Challenges

Women Gain Ground in Supply Chain Leadership Amid Challenges

Gartner research indicates that women comprise 41% of the supply chain workforce, with executive representation reaching 26%. Female leaders positively impact organizational diversity. Challenges such as traditional perceptions and work-life balance persist, but the digital transformation of the supply chain presents opportunities for women. Diversity is an inevitable trend in supply chain development, requiring collaborative efforts from governments, corporations, and individuals. Promoting inclusivity and addressing existing barriers will be crucial for unlocking the full potential of a diverse supply chain workforce and driving innovation.

01/28/2026 Logistics Industry Insights
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Amazon Boosts Recruitment with Competitive Pay and Benefits

Amazon Boosts Recruitment with Competitive Pay and Benefits

Amazon has successfully attracted and retained a large logistics workforce through competitive salaries, benefits, and career development opportunities, ensuring the stable and efficient operation of its vast logistics network. The core of its talent strategy lies in treating employees as assets as important as technology and continuously investing in their growth and development. This approach provides valuable lessons for other companies. Amazon prioritizes employee well-being and offers pathways for advancement, fostering a loyal and productive workforce crucial for maintaining its competitive edge in the e-commerce market.

01/20/2026 Logistics Industry Insights
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Benin Customs Modernizes HR Leads Reform in West Africa

Benin Customs Modernizes HR Leads Reform in West Africa

With the support of the World Customs Organization, the Benin Customs Administration launched a Human Resource Modernization project aimed at building a competency-based HRM system. Through capacity building, job catalog refinement, and regional cooperation, Benin Customs has set a precedent for improving efficiency and promoting regional customs modernization. The project emphasizes continuous improvement and comprehensive implementation to create a highly efficient and professional workforce. This initiative showcases Benin's commitment to modernizing its customs operations and fostering a skilled workforce capable of meeting the evolving demands of international trade.

01/26/2026 Customs Knowledge
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Malawi Revenue Authority Adopts Competencybased HR System

Malawi Revenue Authority Adopts Competencybased HR System

With the support of the WCO and Sida-WCO TFCM Programme, the Malawi Revenue Authority (MRA) is actively building a competency-based human resource management system (CBHRM) to enhance organizational effectiveness. This initiative aims to improve talent selection, customize training programs, implement objective performance evaluations, and optimize career development. MRA's experience provides valuable lessons for other developing countries' tax administrations. The CBHRM framework helps MRA to strategically manage its workforce, ensuring it possesses the necessary skills and knowledge to effectively administer taxes and contribute to national development.

01/05/2026 Customs Knowledge
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Postpandemic Supply Chains Prioritize Talent and Agility

Postpandemic Supply Chains Prioritize Talent and Agility

Facing the challenges of the 'new normal' in supply chains, businesses need to move beyond peak season thinking and embrace flexible operations. Upgrading talent strategies to attract, retain, and develop high-quality workforce is crucial. Leveraging data-driven decision-making optimizes labor management. Technology empowers productivity gains. Focusing on employee well-being and creating a safe and healthy work environment are essential. These elements contribute to building a resilient supply chain capable of adapting to changing demands and disruptions, ensuring business continuity and sustainable growth.

01/19/2026 Logistics Industry Insights
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Automated System Boosts Productivity at Munters

Automated System Boosts Productivity at Munters

Munters partnered with WESCO Distribution to implement the ACTYLUS™ automated replenishment system, effectively resolving inventory shortages, freeing up valuable factory floor space, and saving over $43,000 annually in labor costs. This case study demonstrates the significant potential of automated replenishment systems in improving production efficiency and reducing operational expenses. The system ensures parts are always available when needed, minimizing downtime and maximizing output. By automating the reordering process, Munters streamlined its inventory management and optimized its workforce, leading to substantial cost savings and increased productivity.

01/19/2026 Warehousing
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Gabon Customs Adopts Wcobacked HR Modernization Plan

Gabon Customs Adopts Wcobacked HR Modernization Plan

With the support of the World Customs Organization, Gabonese Customs is actively promoting the modernization of its human resource management system, aiming to establish a competency-based modern HRM system. Through evaluating pilot programs, developing HR strategies, strengthening capacity building, and collaborating with the Ministry of Finance, Gabonese Customs is striving to enhance the professional skills and overall work efficiency of its employees, thereby contributing more significantly to national economic development. The reforms focus on building a more skilled and efficient workforce to support the organization's goals.

01/22/2026 Customs Knowledge
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Agentic AI Boosts Efficiency in Retail and Logistics

Agentic AI Boosts Efficiency in Retail and Logistics

This seminar focuses on how Agentic AI can empower retail and logistics businesses to optimize inventory management, improve workforce efficiency, reduce operational costs, and enhance customer satisfaction. Industry leaders will share practical experiences and delve into the value and application prospects of Agentic AI. The discussion will cover real-world examples and explore how AI agents can automate tasks, predict demand, and streamline operations, ultimately leading to a more agile and responsive supply chain. Attendees will gain valuable insights into leveraging Agentic AI for a competitive edge.

01/21/2026 Logistics Industry Insights
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ASCM Highlights Top 10 Supply Chain Trends for 2026

ASCM Highlights Top 10 Supply Chain Trends for 2026

ASCM's latest report unveils the top 10 supply chain trends for the next three years, highlighting the central role of AI, resilience, and talent strategies. The report delves into critical areas such as trade policies, workforce transformation, and sustainability. It offers practical strategies for digital transformation, risk management, and customer experience enhancement, empowering businesses to gain a competitive edge in the era of intelligent revolution. The report aims to help companies navigate the evolving landscape and capitalize on opportunities presented by these emerging trends.

01/28/2026 Logistics Industry Insights
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