E-commerce sellers struggling with low product visibility on Joom now have access to a built-in diagnostic tool designed to identify listing problems. The platform's "Product Diagnostics" feature analyzes listings for common issues that may hinder sales performance.
Accessing the Diagnostic Tool
Sellers can locate the diagnostic information through these steps:
- Navigate to the Products page in the Joom seller backend
- Select "Add Filter" from the interface options
- Choose the "Diagnostics" filter category
- Select one or multiple diagnostic criteria for review
After applying these filters, sellers can view specific diagnostic information displayed at the top of individual product pages. The system may identify multiple issues requiring attention for each product.
Diagnostic Insights Provided
The tool evaluates whether products meet Joom's sales requirements. For listings that fail to qualify, the system provides detailed explanations including:
- Substandard product imagery quality
- Incomplete or inadequate product descriptions
- Potential violations of platform policies
- Other technical compliance issues
This diagnostic approach allows merchants to efficiently address specific problems, potentially improving both listing approval rates and sales performance. The tool's implementation reflects Joom's ongoing efforts to streamline seller operations and enhance marketplace quality standards.